Tommy D
Great truly transparent in pricing.and when it came down to looking into the problem he was not tunnel vision in his approach! I suspected leak under slab and why he listened. saw my bucket with another test i was doing took that test further determined i had worn out 3 handle mixer valve!
Transparent Professional courteous respectful of the house friendly guys!
Would recommend him and Company!
November 14, 2023 · Verified
Ruth
Felt I made a good decision. Dustin and his helper, we’re wonderful. Took care of my hot water leak that I thought was going to be a fortune, it was reasonable and quickly and professionally repaired. They’ll be my fist call for my future plumbing issues. Thanks guys!!
November 9, 2023 · Verified
F
We are new home owners and wanted to go with a company who could take care of all our homes needs. So we went with SWAN as they provide plumbing, electrial and hvac services. The customer phone rep Sara was polite and educational. We signed up for the yearly SAM plan. The plumbers Wes and Seabastian came out today. Our water heater is newer but seeing as i am not a plumber, i wanted it inspected by a professional. They gave me great tips and drained my water heater. To my surprise, sediment was already building up. Very grateful for the team coming out and helping.
October 30, 2023 · Verified
Nash P
Michael Terry and his trainee associate demonstrated an impressive depth of knowledge and skill throughout the gas repair service done recently. It was evident that they were not only experienced but also dedicated to resolving the problem efficiently and effectively and in timely manner. I am incredibly satisfied with the gas repair service provided, their expertise, professionalism, and dedication to customer satisfaction were truly commendable. I would not hesitate to recommend him to friends and family in need of gas repair services. Thank you for the outstanding service.
October 5, 2023 · Verified
Trevor T
Richard Garcia was extremely helpful and knowledgeable. He was able to quickly quote several activities over the phone without any problems. I highly recommend Swan and look forward to working with them!
September 27, 2023 · Verified
Sagar P
Michael T. has been a trusted advisor throughout the year and his team has provided excellent service. They are very timely, professional, and offer superb rates - especially via the SAM plan. Would definitely recommend.
September 23, 2023 · Verified
Kelly F
Michael was amazing! Showed up right on time and was very knowledgeable and professional. I appreciate when a professional can explain the situation in a way that I can understand without being condescending or “dumbing” the info down. I thought I had a bigger issue on hand than I did and was thrilled to know it will be an easy and inexpensive fix! Very glad I met the Swan group at the Allen Home and Garden show! They will forever have my business and I will recommend them to all I know! Thank you! 😁
September 19, 2023 · Verified
Kelly F
Michael was amazing! Showed up right on time and was very knowledgeable and professional. I appreciate when a professional can explain the situation in a way that I can understand without being condescending or “dumbing” the info down. I thought I had a bigger issue on hand than I did and was thrilled to know it will be an easy and inexpensive fix! Very glad I met the Swan group at the Allen Home and Garden show! They will forever have my business and I will recommend them to all I know! Thank you! 😁
September 19, 2023 · Verified
avier P
This company is awesome! The customer service is perfect. The plumbers are very knowledgeable and are hard workers. We will continue using Swan for ANY and ALL of our plumbing and electric needs. They installed a very nice toilet, repaired and capped all of the old gas lines, detected all of the leaks, replaced the water heater and did an excellent job with the gas line in the kitchen all in 2 days. I will recommend Swan to anyone for their services. On a scale of one to 99 you get a 100. Thank you for everything. You guys are great!
September 13, 2023 · Verified
Adria
A friend of the family recommended Swan. Roy came after the friendly call center people confirmed my appointment. Roy diagnosed the unit quickly. He was educational. Our landlord is not ready to replace. But we got the unit fixed and signed up for the SAM plan to protect our system. Thank goodness for Swan. Now our children and us have cold air.
August 15, 2023 · Verified