Treeium

Treeium has been a complete nightmare. I am still dealing with their issues 6 months after my two-bathroom renovation was supposed to be completed. I had countless issues with each phase of the project and had to consult multiple contractors not affiliated with Treeium to remedy each issue. The final issue I dealt with was a plumbing leak in both bathrooms after the expensive tile was already completed. They sent plumbers out on three different occasions and were not able to fix their error. As a result of their contractor's incompetence, I had to consult my own plumber to fix Treeium's mistakes that were made. These fixes cost $2900. Their CEO, Moty Ginsburg/and Office Manage, Abril Platas approved the reimbursement for the costs I incurred, however, they never paid the $2900. Their Project Manager, Joseph Avishay could not provide any updates and apologized that the company had no funds and cannot successfully finish projects. I have been told countless excuses as to why I was not reimbursed, such as "their accounting team is overseas", "their CEO is out of town," "Their CEO is in charge of accounting and is out of town".... the list goes on. PLEASE do yourself a favor and run as fast as possible away from this horrible company.

Treeium sold me 2 solar batteries in October of 2020 along with other work. On 02/23/2023, with no action being taken, I requested a refund. I spoke with an employee who assured me they would do better. They sent a technician in early March who told me their battery placement would not pass code and we were over-promised on what 2 batteries could power. We changed my order to 1 battery for just emergency backup and changed the placement. Then on 03/24/2024 I was told that they had my battery ready, but by the time they had my permit ready, they had given my battery to another customer.
A few days after providing my bank routing information, the refund had not posted. They ignored my requests and then I was told my money would be returned upon completion of the project. When I told them this was unacceptable, as they still had not provided me with a completion date, they told me that they had conferred with some of their executives and decided that they would return my money to me in 4 monthly installments. Following legal advice I received at the time, I drafted a Demand of Payment letter and sent it on 05/24/2023. Then I met with their CEO on 06/23/2023. At this meeting, I verbally agreed to the monthly installments as a favor to him due to financial issues Treeium is experiencing.
All 4 payments should have been received, but no money has been returned. I provided a different routing number to another bank account. This was ignored. Then I told them they should have had a courier bring me a certified check. This was also flatly ignored. Numerous similar complaints in online reviews indicate a pattern of refunds being promised but never issued. Their failure to refund my money as promised resulted in serious financial hardship for me.
Recently they allowed my SGIP rebate to expire, and indicating to me that they have no intention to finish this project. They now held $25,000 of my money for three years despite numerous requests for a refund.

Let me start off by saying that Treeium might have been a good company at one time, but in 2023, they are authentic scam artists.

I contracted with Treeium to install a solar system at my house in January 2023, after going through numerous reviews of the company on more than a dozen websites. The permit from my home city took a little longer than expected, but we were supposed to have the system installed in early May.

Then June.

Then July.

Then I was ghosted by the company.

Eventually, in mid-August, I was able to get ahold of Moty, the CEO of Treeium, who explained to me that the company was going through some financial difficulties, and that the $30k I had already paid them for the materials had been spent on other projects (which is a breach of contract), and that it might be two or three months before they could install it... unless I gave them the next payment, which wasn't due until installation was completed, now, in which case they could get it installed in the next ten days. Which, incidentally, is extortion, and is stated twice in the contract they provided us that is illegal in the state of California.

Instead of allowing myself to be extorted, I gave them one final opportunity to do the right thing and install the solar system we're already given them $30k to install, or I'd have no other choice but take them to arbitration.

The arbitration company assigned a case manager today, because Treeium decided ghosting me again was the smartest course of action.

So if you see all these bad reviews in September and October 2023 and still decide they are worth giving a chance, that's on you.

You've been warned.

Stay as far away from Treeium as possible.

I've had the typical issue from other reviews with unresponsiveness/slowness in completing a solar job (so far, 2 months over schedule and 6k more than quoted after contract signed), but the latest issue I've had is water damage due to the work Treeium has done on my roof.

The worst part is how unresponsive they are. Please, just be transparent, and fix issues before they progress. I pointed out cracks in my ceiling and they brushed it off. Now it's an big problem that I frankly can't trust Treeium to deal with.

Photos attached of my incomplete installation. They pulled the tiles off weeks ago, still haven't put them back on, and of course now it's raining and my ceiling is leaking. This was all preventable.

Thanks guys. Way to shaft your customer.

I've had the typical issue from other reviews with unresponsiveness/slowness in completing a solar job (so far, 2 months over schedule and 6k more than quoted after contract signed), but the latest issue I've had is water damage due to the work Treeium has done on my roof.

The worst part is how unresponsive they are. Please, just be transparent, and fix issues before they progress. I pointed out cracks in my ceiling and they brushed it off. Now it's an big problem that I frankly can't trust Treeium to deal with.

Photos attached of my incomplete installation. They pulled the tiles off weeks ago, still haven't put them back on, and of course now it's raining and my ceiling is leaking. This was all preventable.

Thanks guys. Way to shaft your customer.

We got a few quotes from different companies. We finally picked Treeium, because we were impressed by the project manager Ben how he presented the companies procedure and showed us 3D images from our bathroom to get some ideas.
Ben has been very professional and knowledgeable. He gave us a detailed overview about the work flow and payment installments. He kept us in the loop and gave us updated information throughout the process. We really appreciated his opinion and support with further questions regarding tiles, measurements, bathroom fixtures and designs. He was very communicative and answered our many questions in a good, timely manner. Even after our final walk through, Ben went beyond and above to get some minor cosmetics fixed. The crew did high quality work. They were very polite, fast and on time. Treeium also took care of the permit and the inspections went without a problem. The payment schedule was very clear (no hidden fees) and online payments were an easy task. Overall we are very happy with the outcome of our new bathroom and we have no regrets choosing Treeium. We would definitely recommend Ben and his working crew.

We got a few quotes from different companies. We finally picked Treeium, because we were impressed by the project manager Ben how he presented the companies procedure and showed us 3D images from our bathroom to get some ideas.
Ben has been very professional and knowledgeable. He gave us a detailed overview about the work flow and payment installments. He kept us in the loop and gave us updated information throughout the process. We really appreciated his opinion and support with further questions regarding tiles, measurements, bathroom fixtures and designs. He was very communicative and answered our many questions in a good, timely manner. Even after our final walk through, Ben went beyond and above to get some minor cosmetics fixed. The crew did high quality work. They were very polite, fast and on time. Treeium also took care of the permit and the inspections went without a problem. The payment schedule was very clear (no hidden fees) and online payments were an easy task. Overall we are very happy with the outcome of our new bathroom and we have no regrets choosing Treeium. We would definitely recommend Ben and his working crew.

I as very happy with my kitchen remodel working with Treeium and my fantastic project manager Shahar Shawn Algazy. Shawn is a really good listener, he's very responsive and communicative, and he guided me through the whole process. Shawn and his team made every effort to keep my project moving forward and when we encountered unexpected bumps or delays, they were addressed professionally and promptly. Shawn is very receptive to feedback and he assured me he wouldn't rest on my kitchen until I was 100% happy and I am!

We had a storage room off the garage converted to a studio apartment. The project managers Dorel Zander and Lior Lazrovich, their architect, designers, and work crews were friendly and excellent at what they do. Even with the issues that the City raised about the property and physical challenges, they were willing to work with us, within our budget, to get the job completed within the time frame we were working with. Dorel and Lior stayed in constant contact with us throughout the project, particularly with the stages of the remodel and the city inspections. They were always very responsive to any questions or concerns we had and addressed them fully. The bathroom and kitchenette look terrific. Very pleased with the overall experience.

Our home was in desperate need of a remodel, it needed everything, new roof, flooring, re wire, re plumb, four bathrooms, game room and a kitchen. Basically our home was a gut job. I had been dreaming of a remodel for years. Needless to say we were nervous about hiring a company that could handle such a big project. After talking to numerous contractors I was becoming discouraged, no real quotes and no time lines. Then I discovered Treeium and knew I had found a company that I could trust with a 1/2 million Dollar renovation.
Shahar Algazy has been nothing short of amazing, treating our home like his own and diligently keeping everything on time and on budget, if not Below. Everyday since we began Shahar has had a 10 man crew on the job, practically unheard of with most companies. When it came time to upgrade the electric panel we were faced with the possible need to destroy a large portion of our yard and cut down a beautiful and stately tree that is a major feature in our yard. Shahar could have left it at that but he went the extra mile to find a better solution. Shahar saved us 30K and our beloved ficus tree.
We continue to be impressed with Treeium's customer service and communication. The Treeium portal is very easy to navigate and keeps everything clear and organized. We love the gallery that lets our friends and family keep track of the progress. Great work Treeium and Shahar Algazy for talking such good care of our home and helping us make our remodel dreams come true.
Sincerely, Kristen Shadburn