2-10 Home Buyers Warranty
Company Highlights
About
2-10 Home Buyers Warranty
Protect More, Pay Less With 2-10
2-10 Home Buyers Warranty provides home warranties for builders, real estate agents and homeowners, to make protecting a home simple and economical.
At 2-10 Home Buyers Warranty we know that you want to be confident in the future.
In order to do that, you need a reliable plan for the unexpected. The problem is, when something goes wrong in a home it can be incredibly expensive and terribly inconvenient. Which can feel very overwhelming.
We believe protecting a home should be simple and economical.
Broken air conditioners and leaky water heaters can be frustrating and costly, and foundation cracks can be catastrophic. We know, because for over 40 years we have protected more than 6 million homes from these very things.
- 45 years in business
- Insured
- Accepts Emergency Requests
- Offers Financing Options
View this profile on Instagram2-10 Home Buyers Warrany (@210homebuyerswarranty) • Instagram photos and videos
Frequently Asked Questions
Does 2-10 Home Buyers Warranty offer free project estimates?
Yes, 2-10 Home Buyers Warranty (2-10 HBW) provides free quotes for their home warranty plans.
What is 2-10 Home Buyers Warranty's warranty or guarantee policy?
2-10 Home Buyers Warranty offers Home Service Plans covering repairs or replacements for home systems and appliances due to normal wear and tear, with plans typically lasting one year and renewable annually. They provide a 30-day money-back guarantee, a refund policy for service fees if a repair is deemed non-covered, and no additional service fees for follow-up visits on the same issue. Service fees range from $65 to $100, and coverage limits and exclusions apply, detailed in the service agreement.
Are there any services 2-10 Home Buyers Warranty does not offer?
Yes, 2-10 Home Buyers Warranty (2-10 HBW) has specific exclusions in their coverage. For instance, they do not cover accessories unrelated to the home's structure, such as fences, landscaping, sprinkler systems, porches, and swimming pools. Additionally, services like dryer vent and ductwork cleaning are not covered under their home warranty plans. It's important to review their service agreement for a comprehensive list of coverage details, limitations, and exclusions.
What safety measures does 2-10 Home Buyers Warranty have in place during projects?
2-10 Home Buyers Warranty promotes safety by providing builders with resources on maintaining secure construction environments, including proper training and PPE use. For repair projects, safety protocols are managed by the contractors performing the work, who are expected to follow industry safety standards.
How does 2-10 Home Buyers Warranty manage and dispose of construction waste?
2-10 Home Buyers Warranty (2-10 HBW) primarily provides warranty services and does not directly engage in construction activities, including the management or disposal of construction waste. The responsibility for managing and disposing of construction waste typically falls to the builders and contractors who perform the construction work. These professionals are expected to adhere to local regulations and industry best practices regarding waste management and environmental considerations.
What is 2-10 Home Buyers Warranty's preferred method of communication?
2-10 Home Buyers Warranty's preferred communication methods include their 24/7 Homeowner Portal for claims and service requests, and phone support for general inquiries, billing, or warranty registration. They also provide email support for specific needs, offering flexibility to suit customer preferences.
What financing options does 2-10 Home Buyers Warranty offer?
2-10 Home Buyers Warranty offers flexible financing options, including monthly payments with an added processing fee or discounted annual payments for their warranty plans. Monthly payments are auto-deducted, while annual payments provide cost savings.
Does 2-10 Home Buyers Warranty assist in securing financing?
2-10 Home Buyers Warranty does not assist directly in securing financing but offers structural warranties that meet FHA and VA loan requirements, helping builders support buyers using these loans. They also provide flexible payment options for their warranty plans to accommodate homeowners' budgets.
Promotions
2-10 Home Buyers Warranty
-
Save 50% on Complete Home or Pinnacle Home Plans
Get 50% off our two best plans: Complete Home and Pinnacle Home. Use code LABORDAY50 at checkout to redeem this offer.Add Complete Home or Pinnacle Home to your cart and use code LABORDAY50 at checkout.Terms and ConditionsOffer applied as a 50% discount on Complete Home or Pinnacle Home plans for a one-year term. Discount will be applied evenly across 12 monthly payments. Offer not valid on Simply Kitchen or Simply HVAC products. Offer is only available to new customers, does not apply to agent or renewal products, and cannot be combined with any other offers. Offer expires 09/14/2025.Expires 09/14/25
-
Plans Starting at $27 /mo*
Home Warranty Plans for Your Budget
Most Affordable: Simply Kitchen
Kitchen Appliances Including:
- Built-in microwave
- Dishwasher
- Range
- Oven
- Cooktop
- Refrigerator with ice maker/crusher and beverage dispenser
- Starting at $27/mo**
Simply Kitchen protects your kitchen appliances at our most affordable price. Plus, there are countless ways to personalize your plan.
Terms and ConditionsReceive a $5/mo. discount when you sign up for auto-renewal.
By agreeing to auto renewal, you consent to have this Agreement automatically renew and explicitly authorize us to charge any renewal fees. Upon advanced notice to you, we may adjust pricing, terms and/or coverage for the renewal of this Agreement, which will take effect at the end of the current Term.
See the provisions of the Sample Service Agreement for details.
Service Fee pricing
You are responsible to pay a $85 Service Fee when the Contractor visits your Home for diagnosis. You have the option to raise or lower your monthly payment when you choose a different Service Fee.
Pay a lower rate on your coverage in exchange for a $100 Service Fee.Pay a higher rate on your coverage in exchange for a $65 Service Fee.
Additional taxes and fees
A 9.5% monthly processing fee is included on product and all optional coverage prices when you choose monthly pay.
Sales tax may apply.
Expires 01/01/27
Homeowner Reviews
2-10 Home Buyers Warranty
Reviews by Platform
- 4.4 / 5
- 4.3 / 5
- 4.4 / 5
- A
Only show reviews that mention…
264 reviews
K F
They're a dishonest company, I submitted a claim and was approved for it. They sent down a company to fix the issue, but that company did nothing to fix the issue ( I later verified that the company is a scam), so after contacting 2-10 that the issue is not fixed they offered me a buyout option that I can hire my own contractor and they'll reimburse me the cost. After hiring my own contractor and laying out the money to fix the issue, I contacted 210 for the reimbursement, they gave me a run around for almost a month and then said that the agent who approved me for my reimbursement made a mistake and that they won't be covering my reimbursement. I advise anyone who is reading this feedback to run with your money to a trustworthy and honest company, don't waste your money on these liars and dishonest company. Trust me I spoke to a dozen of there agents, they're a bunch of liars and won't stand behind there word. A warranty company is based off trust, this company will take your money and not give you anything for it.
September 3, 2025 · Verified
Rosemary E
I have been a 2 10 customer for more than two decades. When I call about a service it is repaired in a timely manner. If I have a problem or concern with the service technician and contact 2 10 the immediately remedy the problem and send a new technician out to remedy the problem and I do not have to pay a second service call fee. I will continue to use 2 10.
September 3, 2025 · Verified
jon S
I am glad that was purchased by the previous owner of this house because i would not buy this! Water heater needs to be replaced. The tech comes out checks and says that they will submit, which they did and everything went nice and easy. They called and told me that it would cost me only $50 to get it replaced because of contract limitations. I was fine with that, however they could not get the part so they said that they would just payout for the claim and that we would have to get it taken care of. Mind you the plumbing company who was in contact with me the whole time, gave them options of water heaters to purchase so that they could get it fixed. So they are going to pay out $1150, of the $1250 cap that the contract has. I asked them why they are taking $100 off and they could not give me a clear answer. When the plumber came out, I had to pay 100$ service fee as my deductible for the claim. So why they now say that they take a 100 off I have not idea. The plumbing company gave us a quote of $2100 to get it fixed. So my $50 went to $1000. I don't understand a home warranty that can be purchased for something and it not cover it. It is more like a partial warranty at best and that's being generous. I would hate to have an A/C repair.
August 28, 2025 · Verified
Eric H
Had been a loyal customer that had only two small electrical claims in 8 years of coverage, netting a total cost savings of $200. After paying essentially the same rate with exception for marginal year on year increases, they have now increased my base coverage from $783 a year to $1,084 for the renewal year starting next month. This is a 28% year on year increase. I called customer "service" to inquire if this was a mistake and they deferred to their increased costs etc.
I tried to reach sales department and ended up with the same overseas call "service" center who were deemed incapable of caring whether or not it could be reviewed further. Clearly the company that was once customer support focused it is clear it is now around ridiculously inflated increases -- 28% annual increase, in times when everyone is watching what they spend. I do not know if the company is under new management or otherwise, but thankfully I have secured an alternate offering even more benefits for less than I am paying now currently even before the ridiculously inflated gouging of trying to coerce customers to renew early only to find that the "free" washer/dryer coverage is smoke and mirrors to mask a 28% hike on base rate that still nets a 20% price hike even when factored in.
I asked to speak to a supervisor and "none are available" and one will call you back, which never happened, points for consistency anyway. When the cost of customer retention vs attempted cost of acquisition are factored in, clearly there is no interest in loyal customers and as such time to move on. Good luck 2-10 and might want to review your process and service standards. I am sure others will get the same nice 28% price hike I did and simply deem this egregious rate hikes and questionable "tactics" to mask it under washer/dryer "early renewal promo are unacceptable.
Since it seems impossible to speak to someone outside of an unempowered agent, outside of the "call center" wherever that may be, and lack of ability to speak to or escalate to someone to address these questions at noon EST on a Wednesday does not instill faith should I have an issue with a claim it would be handled any better. I even tried the chat function and after 5 minutes of "waiting for an available agent" decided I have wasted enough time on this.
I tried to reach sales department and ended up with the same overseas call "service" center who were deemed incapable of caring whether or not it could be reviewed further. Clearly the company that was once customer support focused it is clear it is now around ridiculously inflated increases -- 28% annual increase, in times when everyone is watching what they spend. I do not know if the company is under new management or otherwise, but thankfully I have secured an alternate offering even more benefits for less than I am paying now currently even before the ridiculously inflated gouging of trying to coerce customers to renew early only to find that the "free" washer/dryer coverage is smoke and mirrors to mask a 28% hike on base rate that still nets a 20% price hike even when factored in.
I asked to speak to a supervisor and "none are available" and one will call you back, which never happened, points for consistency anyway. When the cost of customer retention vs attempted cost of acquisition are factored in, clearly there is no interest in loyal customers and as such time to move on. Good luck 2-10 and might want to review your process and service standards. I am sure others will get the same nice 28% price hike I did and simply deem this egregious rate hikes and questionable "tactics" to mask it under washer/dryer "early renewal promo are unacceptable.
Since it seems impossible to speak to someone outside of an unempowered agent, outside of the "call center" wherever that may be, and lack of ability to speak to or escalate to someone to address these questions at noon EST on a Wednesday does not instill faith should I have an issue with a claim it would be handled any better. I even tried the chat function and after 5 minutes of "waiting for an available agent" decided I have wasted enough time on this.
August 27, 2025 · Verified
Jay M
I love how easy it was to submit a claim online.
Communication was great and the service was awesome!
Communication was great and the service was awesome!
August 27, 2025 · Verified
Jillian M
I called in May to renew my policy and it was renewed. I called today to put in a claim, and they said my policy wasn't renewed. They offered to let me renew, but it doesn't go into effect for 30 days, so it doesn't do me any good.
August 18, 2025 · Verified
Carmelo M
Best warrantee company i have ever had as a homeowner.
August 18, 2025 · Verified
E C
We truly appreciated Danny's professionalism in expediting the AC repair. Thank you!!!
August 14, 2025 · Verified
Erica R
Technician was clean, on time, knowledgeable and response availability was reasonable.
August 14, 2025 · Verified
David
One of the worst companies we have ever delt with. Customer service is basically non existent. They promised a supervisor would call back in twenty four hours, a week lather and three more requests, still no call back.
If you need a home warranty, find a reputable company
If you need a home warranty, find a reputable company
August 14, 2025 · Verified
Gallery
