Doug
We have recently purchased and had installed 23 PGT Impact windows and 3 sliding glass doors on our home from Affordable Windows and Doors, and have been extremely happy with the process from end to end. We ordered everything shortly after Hurricane Milton and everything came in on time and they started work as expected.
We have remodeled our 30 year old house pretty much from top to bottom now and I must say, of all the trade company’s we have worked with, I do not recall a better experience overall from any of them.
The owner Darrin came out and gave us a competitive quote (I got 5 total and they were in line with the lower of 2 others). You could tell from talking with him he is a strong believer in quality and has high standards. Maria in the office was fantastic, she is a very pleasant lady who handled all the paperwork and logistics flawlessly. The install team led by Dylan was amazing. The communication was really top notch. They showed up on time, he explained daily what they were doing, performed the work with expertise, covered our furniture when necessary for removing certain components, and they cleaned up their work area at the end of each day. When it came time for our inspection from the county, the inspector actually commented on how well the windows and slider were installed, and how good of quality the product was; He quoted the minimum ratings for Impact glass and highlighted how much more ours exceeded these minimums. He really sounded impressed which was pretty cool. This was so great to hear from someone who inspects windows every day, on the largest investment we have made in our home!
All in all, I wish I could say all of this about every project we have had done on our home, as construction frequently is not a perfect process, but with Affordable Windows and Doors everything went great, and we were very happy with everything. I trust you will be in very good hand with them and fully recommend them.
May 21, 2025 · Verified
Danny P
My friends at Affordable Windows and doors are the most professional and detail oriented people that I have ever worked with. Always putting the customer's satisfaction first and delivering top quality products along with professional installation. I highly recommend them.
April 16, 2025 · Verified
LYNNE L
Affordable Windows and doors did a great job. I had 2 large sliding glass doors, several window replacements and a large picture window installed. The work was done quickly and it is beautiful. Maria, one of their managers, was very helpful and easy to work with. She kept me up to date on the installation and any follow up that needed to be done. A great company.
March 12, 2025 · Verified
Nicole U
Affordable Windows and Doors installed two sliding glass doors and one large french door with side windows. The service was straightforward, and the team was very responsive. Maria, the office manager, was attentive and kept me informed on delivery times, and installation expectations. Our experience with this company was fantastic and we will call them for future home improvement needs.
January 26, 2025 · Verified
Ilanna Y
⭐⭐⭐⭐⭐
I recently had the pleasure of working with Affordable Windows and Doors of Tampa Bay to install hurricane impact windows in my home, and I can honestly say the entire experience was phenomenal. From start to finish, they exceeded all my expectations.
First, I have to give a huge shout-out to Nikolas, my sales rep. He was nothing short of incredible. Nikolas took the time to truly understand my needs and walked me through the entire process with such professionalism and expertise. His knowledge of the products was impressive, and he made sure I was fully informed about every option available. Nikolas made the entire purchasing experience smooth and stress-free, and his attention to detail was impeccable. I genuinely felt like I was in the best hands.
Additionally, I cannot say enough about Maria, the office manager. She went above and beyond in making sure every detail was handled with care and urgency. Maria was incredibly responsive, always available to answer any questions, and made sure all our needs were met with a level of customer service that is so rare these days. She coordinated everything seamlessly and ensured the job was done within an impressive timeframe. Her professionalism and kindness were much appreciated.
If you’re looking for high-quality impact windows and doors, and a team that delivers exceptional service, look no further than Affordable Windows and Doors of Tampa Bay. I’m beyond satisfied with the product and the entire experience. Highly recommend!
January 26, 2025 · Verified
C
We recently had our windows and doors replaced, and the experience was exceptional from start to finish! The team was professional, knowledgeable, and delivered outstanding craftsmanship with attention to every detail. Our home feels more energy-efficient and looks stunning thanks to their high-quality products. I highly recommend Affordable Windows and Doors of Tampa Bay to anyone seeking top-notch service and beautiful, durable results!
January 20, 2025 · Verified
Trisha F
I’ve never actually needed to use their services, but after seeing their work around town and hearing great things from friends and neighbors, I felt compelled to leave a review. The windows and doors they’ve installed look top-notch—sleek, stylish, and built to last. Their reputation for quality and professionalism is clearly well-earned, and I can see why so many people trust them for their home improvement projects. If you’re in the market for windows or doors, this company seems like an excellent choice! Would definitely consider them for future projects.
January 18, 2025 · Verified
Sandra R
Like others said, communication is severely lacking. This process has taken almost a year at this point because they go MONTHS without communication. Multiple emails, texts, and calls have gone unanswered and there is always an excuse.
I had several windows and a slider replaced about 8 months ago. The installation was sloppy, glass was left all over my backyard, causing my pets to cut their paws. I had to walk around and pick the glass out of the rocks, mulch, and grass. I am STILL finding pieces 8 months later.
In addition to the glass shards, the windows just look sloppy. Even their own people made a comment about the installation quality ONE of the times they had to come back to fix things. There was a sticky substance left on all the handles of the windows, I assume from the packaging. They ordered the COMPLETELY wrong window for one of them and had to surround it with wood since they had already removed the other window before noticing the new one was the wrong size. Once the new window came (MONTHS later), there was no screen for it. We finally got one delivered and it was damaged. A screen on a different window was jammed on there by the installers but obviously didn’t fit. Thought both were FINALLY going to be resolved and finally got in touch with Maria who assured me that both screens were in and going to be installed, only to have the installer show up with only one screen and oblivious that Maria had said the other was in. Tried to get in touch with Maria again and again…no answer. At this point, I give up. It is absolutely RIDICULOUS that you have to hunt these people down to get the work they promised completed.
I strongly encourage anybody looking to get new windows to look elsewhere. I have neighbors that had an incredibly smooth process and their windows all look great. And, ironically, their windows were more affordable than these.
**In response to owner's reply** I have not received a single call or text from your office, but I will reach out to the number provided to discuss. The last communication I had was a text to Maria, which, per usual, was not answered.
January 3, 2025 · Verified
Angela S
Purchased hurricane impact windows and sliders. From order placed to completion was four months. Maria in the office is amazing, easy to work with and has gone out of her way to make sure I am happy. Tyler has been here twice- once to install and second time to install new sills. He has been super friendly, professional, courteous, and has done a great job! He also went out of his way to make sure I am happy, showing me his work and asking for feedback.
You do have to stay in contact with the office to make sure you ‘get it done’ - the squeaky wheel gets the grease comes to mind. However, in the end, Maria and Tyler made the magic happen and I couldn’t be happier with my new windows and doors! Thank you!
December 21, 2024 · Verified
Amélie S
It pains me to write this review but I could not recommend this company at all. The install of 3 windows, 2 doors and 10 hurricane fabric panels took months from June to September. I signed the contract back in March.
They first installed a wrong door and then asked me to babysit it until they can get the correct one. In the meantime, I had to be careful not to damage the one that was not mine. The workmanship was absolutely horrible. It took a total of 40 calls, multiple emails, 1 threat to file a complaint with the Department of business and professional regulations, 4 different crews and 10 visits at my house to manage to complete this small job. I even went to the point of refusing the tech to caulk the interior trim because I was afraid of how bad it would look after I saw what they did on the outside.
Additionally, the day before hurricane Helene, I went ahead to install my hurricane fabric for the very first time only to realize they did not provide me the nuts to attach them. I had to rush the following morning just hours before the hurricane to go get the nuts they had to to order in emergency for me. What a stressful situation! Then installing the panels was another story. The bolts did not align on some windows, we had to smash them with a hammer to get the panels to fit. This is absolutely ridiculous and a safety issue.
Again, I would not recommend this company. They were indeed cheaper than all the other ones but I wish I had paid more just not to have to deal with this disaster of a project and all the headaches that came with it.
November 19, 2024 · Verified