Alenco

Alenco installed all the windows in our home in 2012. Installers were very professional and did a great job. One of the installers (Layton) even suggested that we add new trim around all the windows to make it a cleaner look. He even went to Home Depot with me to show me what materials to purchase.
A few years later one of our sliding windows had a leak. Since the salesman, John, gave us Lifetime Warranty on parts and labor (written on the sales receipt) I contacted Alenco about the leak and eventually after a few bandaid fixes they came out and replaced the entire window with no charge. Once again the installer that we originally had (Layton) noticed a similar problem with the window in our family room which was eventually resolved with a siding issue fix after installing some flashing under the siding. ABSOLUTELY awesome service on the fixes.
Fast forward to 2024 and when having our house painted we had some siding that was rotting under a window. I wasn’t sure if it was from the window installation or not so I contacted Alenco. The customer service lady sent someone out to take pictures and said it wasn’t their install problem. I told her we had Lifetime warranty on parts and labor. After getting the “run around” from this customer service gal I eventually got Jeff to come out and take a look at the issue. He was actually one of the guys who did my window install back in 2012. He was extremely pleasant with me (unlike the customer service gal) and worked with me to have the siding replaced and also sent Layton back out to recap the windows so the color would match our new trim paint color.
LONG STORY short….this is a good company with good products and great people. I truly appreciate their service in making things right on the couple issues we’ve had. I will use their company again in the future for home improvement projects

Alenco has replaced windows at 2 of my parents houses and my in-laws siding. So my wife and I went with Alenco to replace our windows that were almost all original windows. They were very accommodating with our schedule. They were right on schedule. We loved our sales guy Carl and our installation team (Levi and Brody). They all did a wonderful job, and we couldn't be happier with how our windows turned out. Everyone answered all of our questions and concerns throughout the process. Here are before and after pictures!

We needed the old tub removed and a walking shower installed with a seat. We couldn't be more pleased, not only with our salesman, Graham, but with our installer John and his team! It's beautiful and perfect to allow for my husband to safely shower. Thank you for the beautiful upgrade!

I paid over $13,000 for a small shower and have had nothing but problems from the start. First, the salesman was aggressive and when I told him I didn't want to listen to all his presentation he completely ignored me. He was at our house for nearly 2 hours going on and on. He told me the shower retailed at some ridiculous price over $20,000. He asked if I was a Sam's Club member because that would give me a little bit of a discount - he didn't even have me verify that I was a member. So that's how it started. Come installation day, the guy was there 12 hours the fierst day, and 11 hours the second day. He had never put in a glass shower door like the one I purchased, and did it completely wrong. The plastic strip at the bottom (which is supposed to keep the water in the shower and not on the floor) kept coming off. It's a cheap type of plastic and the design makes no sense. We had to contact them to come back and fix it. He came one or two more times but the problem continued. So, they ordered a new glass door and hired a sub-contractor to install it "the right way". In less than a week the plastic strip came off again. They clearly don't know what they are doing and I truly regret going with this company. I could have gotten a comparable shower at a much better price from other companies. I went with this company because I trusted the Kohler name. Big mistake. VERY unhappy.

We could not be more happy with our new windows and the extremely professional job of installing them! Our sales rep Mike was absolutely wonderful!
During the installation the crew discovered a hornet nest under our siding 😬 and they were not happy about being disturbed! Even while being stung, they tried their hardest to complete the job! Ultimately, they had to come back after I took care of the hornets. Of which I absolutely commend their efforts and do not blame them at all for not finishing in one day. I would have stopped at the first Buzz!
Again, the windows are amazing and made a HUGE difference in the house, especially over winter. We replaced the original 123 year old windows of which they did a fantastic job of saving them for us as we are incorporating them into the remodel inside the house!
Thank you Mike, install crew and Alenco!
The exterior is next and we will be calling you! 😁

We had dave comeoand do our shower , he was amazing not only on installing the products , explaining things , was professional , kind , and resoectful . Was super understanding and great with our pups . I would highly recommend dave and allen co to anyone needing work done . As far quality work it was above and beyond what we expected . Dave and his wife were great to work with and very helpful ,

We are repeated customers of Alenco. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Joseph just finished installing our windows. He did a great job. On time, polite, professional and did a good clean up. Joseph installed windows a few years ago for us, so we were happy to see him again. Windows are a great quality at a competitive price too.

Love our new window!!!! can't wait to start actually opening our window! Joseph was amazing and did a wonderful caring job! So Happy with the turn out.

Dave was our installer and he did a fantastic job on our shower. He’s attention to detail and communication with us was 10 stars. It only took him two days to make our reality and give us our dream shower. Thank you Dave and team Alenco.

Alenco installed a new door at the entrance to my home, and it looks great. The whole experience was very enjoyable, from the initial consultation, through the install, and finally the follow-up call I recieved asking me if I was satisfied. All of their representative employees did an excellent job. Highly recommended.