American Home Shield

I liked how fast they back to me, and how fast they replaced the washer.

Excellent customer service and repairmen.

I have to say they have been good to me. I just replaced my HVAC system through their program Frontdoor Pro ----Program. Everything from start to finish went very smoothly and such kind people throughout the process.

Ouick response!
Keeping in contact letting me know when to expect service.
The technician knew how to fix the garage door.
He came a the time the appt was set up .

I have been trying to get my refrigerator fixed since September 24th. The first contractor never showed up. The second contractor showed up on October 2nd and stated a part was needed to get my refrigerator working. I called GM Appliance over several times and left voicemail messages. They do not answer the phones or return calls. I called American Home Shield and they have escalated the issue and refund my $125.00 and someone from escalation support is going to reach out to me and no one has. I need my refrigerator to be fixed. I have been without a refrigerator for a month. I have children who are on medication that needs to be in the refrigerator. This is a huge inconvenience and poor customer. I am considering canceling and going with another company who can better serve.

I like my peace of mind knowing that I’m protected

They responded quickly and provide timely updates about the status of my claim. My appliance was not able to be repaired and they offered me what I considered to be a fair amount to purchase a new appliance. My only complaint was not being able to use a specific repairman who I know participates with AHS and have been happy with his work.

The plumber had none of the parts to fix the issue. Then, after a second opinion, I found out that none of the parts needed to be replaced at all. Everything was flushed out and worked fine. So the plumber simply chose to be lazy and do no work when he showed up, causing me to be out of $75 for no reason.

I love the prompt service. They get right to it and complete it as fast as possible. The job is always a thumbs up!!

I have had the best experience with AHS! Whenever I have an issue or problem that my home warranty covers; I get fast, professional and honest service.. Making a claim is easy and worry free. Customer service is phenomenal!They really do make me feel like I’m a valued customer! AHS is definitely worth it! : )