Aspen Home Improvements

Highly recommend Aspen! We had all 25 windows replaced from white to black and they turned out better than we imagined. Our house looks like a storybook house now. The new windows were the final touch on our total home renovation. Aspen did a phenomenal job!!

Pros: windows look great and function beautifully. Very happy with the product, it appears quality and like it will last a while.

Cons: I didn’t receive any communication after the measurement of the windows. The wrong quantity of windows were ordered so my installation was spread out over a month long period to get all of my widows in. This was pretty inconvenient as I work full time. The door I ordered has a faulty handle. When I asked aspen to correct this the technician said this is “how it is” and told me to replace the door handle with hardware from Home Depot. They never completed an inspection after the work and I’m dissatisfied with the condition they left my door frame in. The installer ripped out a piece of my flooring and the weather strip. I haven’t heard from them in months so I assume I need to replace this at cost to myself.

The windows are nice but the company could work on communication and installation overall. I also did feel for the one guy they sent to complete this whole house job in 2 days, it didn’t feel entirely safe either having him up on ladders by himself and I don’t think he ever took a single break. Wouldn’t necessarily recommend this company but I do like the windows they used.

We had a bay window and 6 regular windows replaced by Aspen. The entire process from start to finish was excellent. Our windows look amazing, you can tell they are high quality, and the warranty is great. Customer service has been top notch (special thanks to Scott, Breeze, and Maddie!). I’d recommend Aspen to anyone needing windows or other home improvements.

We just had our son’s bedroom windows replaced and they turned out BEAUTIFULLY! Eric was extremely professional and polite. He worked quickly and efficiently. He left the work area clean and made sure I was happy with everything before he left! He had another gentleman with him (I didn't catch his name) but he did just as beautiful a job on the outside of the windows! We will definitely be recommending Aspen to others!

The installation went very smoothly and the installers were awesome! Everything looks fantastic and the windows themselves are high quality and amazing value.

The only issue would be regarding communication. After ordering the windows we weren't contacted enough to be kept in the loop on timelines or properly informed on any changes we requested. We usually had to try and call them for updates. Otherwise, we are very happy with the end result.

We would definitely recommend this company to everyone. They did a great job and are very approachable and friendly. They made our windows exactly how we wanted even very custom large ones.

Good people, busy company, a little slow getting started.