Bath Fitter

We were absolutely thrilled with our new Bath Fitter shower. When we had our consultation with Jeff, he offered us an option that other vendors had not suggested, which made our project more affordable and more attractive. The installation took only one day, as promised. We would highly recommend Bath Fitter to anyone who wants to replace an existing shower.

My Wife and I had both bathrooms in our home refitted with the bath fitter product in 2016. We have been happy with the investment until last week. We had a leak upstairs in the jack & Jill bathroom tub drain that caused damage to our kitchen ceiling! The Plumber who fixed our leak said the drain had been sealed with regular caulk instead of silicone which is more water resistant. I called bath fitter to report the issue because with the Lifetime Warranty, I was sure we would be covered. I sent pictures with my information to number given to me by a customer service representative but never received a follow up call from anyone. Still got a large hole in ceiling in kitchen. Maybe I need to call Jack Roper about my Life Time Warranty?

We were super pleased from start to finish with the people involved in our shower replacement project. They were professional, personable, straightforward and honest. The cost was more reasonable than prices charged by other companies. The shower looks nice and is practical with its showerhead/wand, folding seat and perfectly placed safety rails. Love the sliding glass doors that are made in such a way that they shouldn't allow mold growth. We are not pleased, however, with the non-slip floor design with many indentation pockets. It's painful for my husband's badly callused feet, and it's very difficult to clean because pockets of water remain in the indentations, unmoved by a squeegee. I hope we can find a tool to move the water out and into the drain.

The Bath Fitter technician on 8/12 /24 was excellent. He listened to our minor issues and repaired everything nicely. He was professional and cordial. This gentleman represented Bath Fitter very well, and we hope he would be our service technician again.

Bath Fitter gave us a beautiful new shower in less than a day. Chris worked from the time he got here until the shower was finished. He never even took a break. His craftsmanship is excellent. This is the third time we have used Bath Fitter and they have come through for us every time!

We got our shower stall replaced in about 6 hours. It is beautiful. So modern looking and bigger than the original if you can believe it. Love the looks of it. The place was spotless when they left. could not wait for next day to use it. Very professional outfit.

Alex was great never stopped and was very clean. He was in and out of the house off and on and he had laid down mats to walk on. He finished the job in one day and we love it. Alex is your go to installer for sure.