Bath Fitter
Company Highlights
About
Bath Fitter
Founded in 1984 in Montreal, Canada, Bath Fitter was conceived by three brothers who sought to find a demolition-free remodeling solution for bathrooms. Today, over 40 years later, Bath Fitter has transformed over two million bathrooms with their unique tub-over-tub installation process and has become a household name and respected leader in bathroom remodeling. Bath Fitter is the market leader in manufacturing and installation of premium-quality acrylic bathtubs and one-piece seamless walls with state-of-the-art production facilities and a network of over 230 retail locations across the United States and Canada. Bath Fitter is committed to providing homeowners and commercial customers with high-quality products and superior service, with the aim of making people smile every time they see their bathtub.
- 41 years in business
- Offers Financing Options
Tiktok
@bathfitter
Frequently Asked Questions
What products does Bath Fitter offer?
Bath Fitter offers a tub-over-tub solution for your bathtub, showers, as well as conversions from a bathtub to a shower. They have several accessories to choose from as well from shelves, grab bars, seats, soap dishes, shower doors, shower curtain rods, and more.
What is Bath Fitter's warranty?
*Lifetime warranty on manufacturing defects on Bath Fitter manufactured acrylic products. See warranty terms at bathfitter.com/warranty
How does Bath Fitter work?
After over 40 years and 2 million installations, Bath Fitter has the process down to a science.
1. A Bath Fitter consultant will come to your home and answer any questions you might have, so you know exactly what to expect. We'll walk through style and color options as well as any specifics surrounding your particular space and needs. Each installation is completely custom.
2. During the consultation, we'll take detailed measurements of your space to we're ready to start making your custom bath.
3. Your bath or shower is custom manufactured to your precise measurements for a one-of-a-kind bath remodel.
4. On the day of the installation, the Bath Fitter technician will clean your existing bath area and make any necessary repairs to prepare a strong foundation for your new bath.
5. We will install your tub and shower in one-day with no demolition. You'll be soaking in a brand new tub in as little as 24 hours.
1. A Bath Fitter consultant will come to your home and answer any questions you might have, so you know exactly what to expect. We'll walk through style and color options as well as any specifics surrounding your particular space and needs. Each installation is completely custom.
2. During the consultation, we'll take detailed measurements of your space to we're ready to start making your custom bath.
3. Your bath or shower is custom manufactured to your precise measurements for a one-of-a-kind bath remodel.
4. On the day of the installation, the Bath Fitter technician will clean your existing bath area and make any necessary repairs to prepare a strong foundation for your new bath.
5. We will install your tub and shower in one-day with no demolition. You'll be soaking in a brand new tub in as little as 24 hours.
Why have a Bath Fitter acrylic liner installed, instead of removing the old tub?
A Bath Fitter acrylic liner looks exactly the same as installing a new tub or shower with a demolition renovation, and is installed right over existing tiling in just one day. With Bath Fitter, you get the same quality remodel simpler and faster. On the other hand, removing a bathtub is a difficult and messy job. The process can damage flooring, bathroom walls, and plumbing, all while putting your bathroom out of service for many days or even weeks.
Why install a Bath Fitter bathroom wall instead of installing tile?
Bath Fitter walls are uniquely one-piece and installed over your existing wall in just one-day. The seamless walls eliminate grout, and wipe clean easily. Plus, they come in plenty of tile patterns if tile is your chosen aesthetic! If necessary, they repair any damanged areas in your wall first to ensure a solid, secure base to surround your new tub or shower. That's one reason they guarentee their seamless walls with a lifetime warranty. If you want to keep your existing tile, they can always install a new tub without a new wall system.
Why is Bath Fitter a better option for my bathroom remodel than bathtub resurfacing or bathtub refinishing?
A Bath Fitter high-gloss tub or shower liner is guaranteed for as long as you own your home. It's a faster, simpler way to get a high-quality, permanent renovation. On the other hand, repainting or resurfacing is a short-term option that will need to be done again within 2-5 years. The repeat costs add up quickly.
Is a Bath Fitter solution easy to care for?
Our bathtubs and showers are designed to stay good-as-new for longer, and to wipe clean easily. Learn all about which cleaning materials to use, and more here: https://www.bathfitter.com/us-en/maintenance/
Can Bath Fitter install if there is a window in the bathtub/shower area?
Installing around a window is not a problem for Bath Fitter experts! They make sure every wall and tub is custom to fit your exact home.
Can you install a liner over a jetted/jacuzzi tub?
While it is not possible to cover a jacuzzi tub with a liner, their experts can provide you with some options to replace the jacuzzi tub with a new free-standing tub or shower.
What is Bath Fitter's preferred method of communication?
Bath Fitter is flexible! You can reach them by phone, email, or social media direct message.
Promotions
We’re not showing any promotions for Bath Fitter.
That doesn’t mean they don’t have any! Be sure to ask about any current deals when you receive your free quote.
Homeowner Reviews
Bath Fitter
Reviews by Platform
- 3.6 / 5
- 4.8 / 5
- 3.9 / 5
Only show reviews that mention…
115 reviews
JOSE M
The installer (Christian) did an excellent job. He was kind,understanding and very professional. He did an outstanding job with caulking, leveling and alignment. Before living, Christian cleaned the area and left everything in good order. I highly recommend him for the installation.
April 12, 2025 · Verified
Ed K
Do not trust Bath Fitter, all they care is making sales! Once sales are done, your nightmare begins.
We had the perfect beautiful looking and perfect condition bathtub/shower. Unfortunately, the flex pipes needed to be replaced by copper pipes.
We called Bath Fitter Edmonton and explained what we needed, she told me that Bath Fitter are experts in plumbing and installation and will send a sales rep to discuss what we needed and wanted.
So Jag the sales rep came from Edmonton office, we live in Wetaskiwin, so it is an hour away from Edmonton. After telling him what we needed and since we were adamant that the plumbing be replaced by copper pipes and that is the only reason we called Bath Fitter. Since we knew that the pipe are behind the wall and had to break down our beautiful tiles. He convinced us that the acrylic surround wall last longer, is cheaper than tiles and with much pressure sold us a new bath and surround acrylic walls and assured us that the plumbing will be done by professional plumbers.
Since the quote was over $11,000 for a basic bathtub and shower, we questioned him on the price quoted. His reply was, well you know that plumbers are expensive. He was here for many hours and was arrogant when we told him that we needed to think about it since it is a more than we expected and wanted to get other quotes. He turned a bit more friendly, and gave me his scarf he was wearing that I said when he came over “love your scarf”!. Under pressure and intimidation, fast talking, some BS and giving his guarantee that we will be 1000% happy with the work they do we signed the estimate! Big mistake!
On Feb 27, 28, 2025The installation was horribly done, shower leak, glass door frame scratched, no shower head (they said it is back order, really, we order it in November 2024!) caulking done like an amateur, door seal cut and crappy installed, installer didn't even know what side the door frame had to go and mad that he had to switch it over, he wanted us to access our bath next to our vanity that a 3 year old would not fit through, damaged our walls, door frame, floor, ceiling, vanity, outside siding, and shower leaks!
To our shock and horror talking to the installer we found out that the he is NOT a plumber and after seeing the horrible installation, we were and are extremely concern of the plumbing installation. If the installer can’t do simple caulking, and, the hardware attached to the plumbing is not even centered, how can we trust the plumbing! The whole job took 2 complete days!
Do not believe the bathtub being installed over existing bathtub as they advertise, they took our perfect condition bath and replaced it with a cheap acrylic bath! Someone may get our old perfect condition bathtub!
In addition to the horrible installation, the installer broke our outside siding, scratch our laminate flooring, big damage to our vanity, damaged door frame, ceiling, wall, baseboards! Bath Fitter only offered to pay for the broken siding!
After many calls and texts, we got the service manager come over to inspect the installer work. He came over and really didn’t want to see all what the installer did and said that he saw the pictures and will re-do all the work and check out the plumbing. After finding out that the first installer is not a plumber, I asked the manager, are you a plumber to which he replied no and the changing of the plumbing pipes to copper pipes no need to be a plumber. Remember, they are charging us certified plumber rate hidden in their quote as bathtub total cost of $7,649.00 for a basic simple bathtub! Total cost $11,359.95.
Confused and extremely concern for our plumbing, sent a fax to request cancellation and to return of our deposit. She refused and gave me the blah blah blah of contract signed, we do not have a contract, just an estimate and had 30 days to cancel! Well we signed the estimate Nov 20, 2024, installation done Feb 28,2025, way past 30 days! She again assured us that Josh will re-do everything and everything will be to our total satisfaction. We ask what they will do with the plumbing since that was the main reason for calling Bath Fitter, she said that Josh will replace all the pipes according to Jag’s sketch he gave. Again, ask how can Josh change the pipes when he is not a plumber? Replied that no need to be a plumber, he can do it, we’ve done many times before!
yesterday searching on the net found out that NO! Bath Fitter installers are plumbers and they can only do small plumbing such as changing the hardware but NOT plumbing pipes! Also, by law, they can NOT allowed to perform extensive plumbing work such as changing the plumbing pipes that requires a certified plumber!
Do not trust them, check out BBB, all reviews, ask for their up to date plumbing certification, licenses, contractor liability insurance and WCB!
We had the perfect beautiful looking and perfect condition bathtub/shower. Unfortunately, the flex pipes needed to be replaced by copper pipes.
We called Bath Fitter Edmonton and explained what we needed, she told me that Bath Fitter are experts in plumbing and installation and will send a sales rep to discuss what we needed and wanted.
So Jag the sales rep came from Edmonton office, we live in Wetaskiwin, so it is an hour away from Edmonton. After telling him what we needed and since we were adamant that the plumbing be replaced by copper pipes and that is the only reason we called Bath Fitter. Since we knew that the pipe are behind the wall and had to break down our beautiful tiles. He convinced us that the acrylic surround wall last longer, is cheaper than tiles and with much pressure sold us a new bath and surround acrylic walls and assured us that the plumbing will be done by professional plumbers.
Since the quote was over $11,000 for a basic bathtub and shower, we questioned him on the price quoted. His reply was, well you know that plumbers are expensive. He was here for many hours and was arrogant when we told him that we needed to think about it since it is a more than we expected and wanted to get other quotes. He turned a bit more friendly, and gave me his scarf he was wearing that I said when he came over “love your scarf”!. Under pressure and intimidation, fast talking, some BS and giving his guarantee that we will be 1000% happy with the work they do we signed the estimate! Big mistake!
On Feb 27, 28, 2025The installation was horribly done, shower leak, glass door frame scratched, no shower head (they said it is back order, really, we order it in November 2024!) caulking done like an amateur, door seal cut and crappy installed, installer didn't even know what side the door frame had to go and mad that he had to switch it over, he wanted us to access our bath next to our vanity that a 3 year old would not fit through, damaged our walls, door frame, floor, ceiling, vanity, outside siding, and shower leaks!
To our shock and horror talking to the installer we found out that the he is NOT a plumber and after seeing the horrible installation, we were and are extremely concern of the plumbing installation. If the installer can’t do simple caulking, and, the hardware attached to the plumbing is not even centered, how can we trust the plumbing! The whole job took 2 complete days!
Do not believe the bathtub being installed over existing bathtub as they advertise, they took our perfect condition bath and replaced it with a cheap acrylic bath! Someone may get our old perfect condition bathtub!
In addition to the horrible installation, the installer broke our outside siding, scratch our laminate flooring, big damage to our vanity, damaged door frame, ceiling, wall, baseboards! Bath Fitter only offered to pay for the broken siding!
After many calls and texts, we got the service manager come over to inspect the installer work. He came over and really didn’t want to see all what the installer did and said that he saw the pictures and will re-do all the work and check out the plumbing. After finding out that the first installer is not a plumber, I asked the manager, are you a plumber to which he replied no and the changing of the plumbing pipes to copper pipes no need to be a plumber. Remember, they are charging us certified plumber rate hidden in their quote as bathtub total cost of $7,649.00 for a basic simple bathtub! Total cost $11,359.95.
Confused and extremely concern for our plumbing, sent a fax to request cancellation and to return of our deposit. She refused and gave me the blah blah blah of contract signed, we do not have a contract, just an estimate and had 30 days to cancel! Well we signed the estimate Nov 20, 2024, installation done Feb 28,2025, way past 30 days! She again assured us that Josh will re-do everything and everything will be to our total satisfaction. We ask what they will do with the plumbing since that was the main reason for calling Bath Fitter, she said that Josh will replace all the pipes according to Jag’s sketch he gave. Again, ask how can Josh change the pipes when he is not a plumber? Replied that no need to be a plumber, he can do it, we’ve done many times before!
yesterday searching on the net found out that NO! Bath Fitter installers are plumbers and they can only do small plumbing such as changing the hardware but NOT plumbing pipes! Also, by law, they can NOT allowed to perform extensive plumbing work such as changing the plumbing pipes that requires a certified plumber!
Do not trust them, check out BBB, all reviews, ask for their up to date plumbing certification, licenses, contractor liability insurance and WCB!
March 10, 2025 · Verified
Elsa U
If I can give them a 0 ⭐️ I would. They are just a bunch of scammers.
March 2, 2025 · Verified
MARIANNE
I had an excellent experience with Bath Fitter. Our installer arrived on time on the date specified. Our project was finished in one day and we are ecstatic over the results. Our installer had over 5 years experience with the company. My advice to others who are considering Bath Fitter: ask the scheduler to send an installer with experience. It seems like a lot of the complaints on here had new employees installing their baths.
February 13, 2025 · Verified
eatrice
We had our bath tub shower converted to a walk in shower with glass doors by Bath Fitter. The work was done by Connor Taylor and we are very pleased with the installation he completed. He worked in a professional fashion, left our home clean and we are happy with our new walk in shower.
February 13, 2025 · Verified
Denis M
Price quoted and agreed. Commencement date confirmed and adhered to. Work completed as agreed. Efficient and tidy workers. Agent Paul Dee a pleasure to deal with.
February 13, 2025 · Verified
Gail M
Everything about the installation of our walk in shower was excellent from the first meeting with Todd McGowan who presented a very informative package. He also installed the unit himself with professional and timely work. We are extremely happy and satisfied.
February 13, 2025 · Verified
Mary C
It was an excellent experience: The old tub was removed quickly and the shower was installed quickly and efficiently. All our requests were met in every regard in a timely manner. The installers were professional and courteous- Bryan, Marco, Gabby & Gull. Beverley in the office co-ordinated everything needed. Robert Munro, the salesman, explained the process clearly and professionally. The whole process was seamless and excellent.
February 13, 2025 · Verified
Tom J
Bath Fitter of Deerfield Beach installed a walk in shower. Steve the installer did an excellent job in a timely manner. I would recommend this person anytime.
February 13, 2025 · Verified
obriendonnabellsouth.ne
Our whole experience with bath fitters was excellent. From initial consultation, to installation which was done by Chris, and plumber, Mike. They worked very efficiently and were very personable. We love that it has a lifetime warranty and were amazed at only a one day install that is promised. We will recommend bath fitters to our friends and family, and when we need our other bathroom done, bath fitters will be called.
February 13, 2025 · Verified
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