Bath Planet of Chicagoland

Still working on getting the hole in my floor in front of my tub repaired. Please request the floor in front of the tub be completely done. Otherwise they did a good job on the tub.

I recently had two bathrooms done. A tub-to-shower conversion and a shower-to-shower modernization. Bath Planet was quick to respond to my requests and installed both modernations in short order. I am delighted with the quality of the installations and the attention to detail for all the little bits and pieces of each installation. There was even a couple minor mistakes in the order. Bath Planet quickly agreed that it was their error and corrected the order quickly. Every piece of each bath fits perfectly, looks great, and works well. It is everything I was hoping for when I decided to update my baths. I am happy to highly recommend Bath Planet. They kept all their promises. My consultant, Jenny Mansoori, guided me throughout the entire process. She explained everything and made sure all was done according to my wants and expectations. I am delighted about everything.

We are greatly satisfied with our service and product. First of all, working with Jenny M. was an absolute pleasure. We feel that she was so very helpful, understanding and knowledgeable about any and everything we asked about.

Then, the company as a whole kept in touch with us as we awaited our turn for the install. We were able to get two of our bathrooms installed on the same day!

On top of this, our bathrooms look SO amazing! Sexy even! This is a minor issue, as I'm more than capable of swapping them myself. But overall, everything was so amazing that I think this company still rates at 5 stars.

As a military family, we tend to loyaly stick with with companies that we like. As such, we plan on using Bath Planet in the future, as well as recommending them to others!

Bath Planet took out our old cast iron tub and left us with a beautiful shower. We were very pleased with the installation, and the installers. We are still waiting for the shower faucet that we ordered, but are using the one provided.

I rated you a 4 instead of 5 but not because of the finished product but because of the installers poor communication. The finished product is excellent and completed in about 4.5 hours. However I was called at 730 am telling me he would be here at 10am. He arrived at 1045 without letting me know he was going to be very late. Turned off the water and went to work with his partner. After that I didn’t hear from them until he handed me his I pad and said fill out my survey. Expecting me to fill it out without looking at his work. I went upstairs and filled out the survey while I examined his work. He said thanks and was gone. When my wife came home and looked everything over she asked why there was a sticker on the mirror which I hadn’t realized was there. It was how to maintain the shower and floor. He never pointed it out and I wonder what else I don’t know. Otherwise the job was great and done cleanly.

I recently had a new shower installed by Bath Planet, and the experience was outstanding from start to finish. Our Sales Professional, Jenny Mansoori, was knowledgeable and offered helpful advice without any pressure, providing a clear and competitive quote. Communication throughout the process was seamless, with the customer service team always available to answer questions and provide updates. The installer was punctual, professional, and meticulous, leaving my bathroom spotless after completing the job. The craftsmanship of the new shower exceeded my expectations, and I couldn’t be happier with the result. I highly recommend Bath Planet for their exceptional service and quality work.

Kennedy is an excellent Carpenter and his helper Johnny was the cleanup man and did a great job we are very happy with our new shower

I regret this decision. The glass of the shower doors is so thin and janky. After a year the doors are no longer plumb. If I knew what I knew then for the same price, (This was 10K, but cheap product) I could have had a more quality product. This looks ok, and was quick, but things are loose and rattle. Plus the installers broke a light fixture and did not bother to mention it and when I called to alert Bath Planet of the issue, that is where it ended. I know the installers knew that it was a problem because they were in a real hurry to leave. They ran out to the truck and left in a hot hurry. Do yourself a huge favor. For the same price, maybe even less hire a plumber. Depending on your finish choices it will take 2-5 days but you will be much happier.