Best Home Services

They fixed our pipes. However, they broke our dry wall throughout our home and refused to fix it without an additional $$$$ for dry wall repair. The only reason we agreed to use their services was because we were told everything would be included. 1 star because they are have fraudulent sales pitches and poor communication and customer service when you’re trying to get your home repaired. Take your money elsewhere, to someone who will actually complete the job. The other reviews about them punching holes in the house is ACCURATE. They don’t care.

I had a great experience with this technician. He was very courteous and of course knows his trade as being a plumber. He discovered something that I did not expect such as my water heater that I brought in 2021 needs to be replaced because of water Leaking in the wrong part of the water heater. He also unclogged a sink that has bothered me for years. We need people that put their compassion and skills and work into a company. Best HOME SERVICES has redeemed themselves with me and I will continue to use them.

Ryan is the BEST! I am so happy with the work he did. The former home owner concreted the outdoor clean out for the plumbing and my entire house had clogged pipes. The only clean out was on the roof so he put a new one at ground level and it looks wonderful. He was meticulous with the concrete work. All my drains are jetted and everything works great. Highly recommend! 🚽
Leah Wolf

We were extremely pleased with Robert, our technician from Best Home Services. He was prompt, diagnosed the problem quickly and what needed to be done. Our problem was taken care of in approximately one hour. Robert was courteous, personable and knowledgeable. He explained everything in depth as he completed the project. We would definitely use Best again and if possible, ask for Robert again. Rich and Linda

Extraordinary customer service and attention to detail. Ryan and Bo provided great service, worked very hard in marginal conditions, and provided a timely solution to a fairly difficult issue. Thanks to Best Home Services.

Another Best Home Services electrician came to my home to replace an outlet. He came on time, checked to make sure the replacement outlet without a GFI would not cause a problem and then installed a new outlet quickly and efficiently. Mario was very personable and professional and I would use him again without thinking about it. Thanks again to Best Home Services. 👍👍👍

Leaving this review so far as the job is not yet complete - Sean was a great technician, very knowledgeable and experienced. We had been working with another HVAC company for nearly a decade that the treatment Sean gave us was welcomed and very unexpected. We need the entire over/under unit replaced and not only could they do it, they set it up for the next day! The last place I've been waiting for over a week just to get a quote on a new unit! Best decision I ever made was calling Best Home Services today

Called for water heater leak around 0830, had new one installed and working by 1030. Very friendly, walked me through some potential home upgrades for water system. Installed water heater quickly and professionally. Two technicians, both great guys! The second tech was Gator. Great service also from him!
Great Experience!

These guys WILL overcharge you. Stay away. The electrical work they did on my house was good so I hired them again and I paid them over 8k to replace the ducts in my attic. The ac guys accidentally kicked a huge hole through my ceiling and covered it up and just left it like that. Leaving me with thousands in damage. I called them back and asked them if they were going to fix it. They said they weren’t responsible for the hole in my ceiling, the hole in my ceiling that they themselves made. You can’t talk with management directly. You have to use the call center and communicate through them. They basically just avoided me. Didn’t return my phone calls or anything. Now I’m stuck with this financial burden. So that was my experience with these guys.

Had a great experience with Best Home Services! Technician was awesome and super knowledgeable. He might have fallen in love with my dog but most people do. Hot water tank gave out late at night. They were there first thing in the morning. Replaced it with a beast of a tank. My water gets hot now in just a few seconds. Will definitely work with them again.

DON'T WASTE YOUR MONEY! I joined their membership a month ago. I had issue after issue with them. They send people who does abysmal work. They sent a plumber to do a job. Install a water heater. Took him all day. Then when finished, we had NO HOT WATER! Came back next day to fix, no hot water. The 3rd day I had to call to send someone else. Turns out the tech burned up a piece when installing water heater. He also did a job and did the piping backwards and one even has a leak. Also with BHS, their is constant rescheduling. Any simple job will want to charge u minimal $400 and up. They also LIE!!! My latest issue, I asked for someone to come and give me a simple quote to install a doorbell cam. For me to accept their service, they offered to waiver the assessment fee and they will just give quote. I said ok. Come appointment, the guy came to do something completely different that I didn't ask for. I said just give me a quote to put a doorbell cam. He said he doesn't know how to do it and that's not what he was told to do. So they sent me ANOTHER technician the same day. He gave me the quote and wanted to charge $450 where best buy would charge $128. SEE THE DIFFERENCE? Then they wanted to charge me for the assessment. I told them I was told it would be free and waived. Their dispatch called to say I was mistaken. That what I said isn't true. They said that all calls are recorded, he heard me say I wanted a service from them and agreeing to it THAT HAS NOTHING TO DO WITH WHAT I WANTED! He was getting angry at this point. Said he can send me the audio recording and immediately I said YES, SEND ME THAT RECORDING! He then said he sent it, but guess what? I never got that recording. I paid the assessment fee to get them off my hair. I'm canceling my service as soon as I can get their upper management to address the plumbing issue I described. Best home services are done when u go with anyone else! The irony. It's been a nightmare dealing with this company and I regret doing business with them. My advice is go elsewhere. BUT if I do business with them, at least avoid their membership. U save no money and they look for any way to take your money. Vipers! Here is a pic of their "Best" service