Cove

Cove

372 Verified Reviews
4.6 4.1 B+ 4.5

Company Highlights

  • Best Company Partner
  • 5 years in business
  • Warranty
  • Community involved business
About

Cove

Everyone deserves to feel safe.

Cove is a rapidly growing provider in the DIY home security market, known for offering affordable, easy-to-install security systems with professional monitoring. Since its founding in 2018, Cove has positioned itself as a user-friendly alternative to more traditional, complex home security systems. With no long-term contracts and competitive pricing, Cove appeals to budget-conscious homeowners who want effective security without the hassle of professional installation or high upfront costs. With nationwide coverage, Cove's aim is to protect every home in the United States.

  • Affordable Equipment with No Contracts
  • Easy DIY Installation
  • Competitive Monitoring Plans
  • High-Quality, Customizable Equipment
  • Lifetime Warranty with Cove Plus Plan
  • Cove InstaText
  • 60-Day Risk-Free Trial
  • Cove Security App

Affordable Equipment with No Contracts

One of Cove’s main advantages is its affordable pricing structure, designed for those who want high-quality security without a significant financial commitment. The starter equipment package begins at around $200 and includes essential devices like a Cove Touch Alarm Panel, door/window sensors, and a motion detector. The package can be customized with additional equipment, such as cameras and smart home integrations, to meet the specific needs of each home. Unlike many competitors, Cove does not require long-term contracts; instead, customers pay a month-to-month monitoring fee with the flexibility to cancel at any time without penalties.

Easy DIY Installation

Cove is designed for do-it-yourself installation, making it a great option for homeowners who want a straightforward setup process. The installation requires no special tools, and Cove provides guided instructions through their setup wizard. Most users can complete the installation in under 30 minutes, making it ideal for those who prefer not to pay for professional installation or wait for a technician. The devices use a plug-and-play approach, and the system connects through a secure cellular connection, ensuring reliability even if Wi-Fi goes down.

Competitive Monitoring Plans

Cove offers two main professional monitoring plans—Cove Basic and Cove Plus—which provide 24/7 monitoring at competitive rates. The Cove Basic Plan starts at $17.99 per month, offering essential features like professional monitoring, cellular backup, and a one-year equipment warranty. The Cove Plus Plan, priced at $27.99 per month, includes additional benefits such as lifetime equipment warranty, smartphone control via the Cove app, Alexa and Google Assistant integration, and a $5 monthly credit toward equipment upgrades. These plans are among the most affordable in the industry, making Cove a budget-friendly option for those seeking professional monitoring without breaking the bank.

High-Quality, Customizable Equipment

Cove’s equipment is known for its sleek design and ease of use. Their core products include:

  • Cove Touch Alarm Panel: A user-friendly, touchscreen control panel that serves as the central hub for the system. It features two-way communication with the monitoring center for quick emergency response.
  • Indoor and Outdoor Cameras: Cove offers 1080p HD indoor cameras and weather-resistant outdoor cameras with night vision and two-way audio, providing clear video surveillance both indoors and outside the home.
  • Door/Window Sensors and Motion Detectors: These provide basic entry detection and cover common points of entry.
  • Flood, Smoke, and CO Detectors: Add-on sensors for extra protection against environmental hazards, making it possible to fully customize a system based on the specific needs of a home.

With no limit on the number of devices that can be added to a system, Cove allows users to scale their security setup as their needs change, providing flexibility for both small and large homes.

Lifetime Warranty with Cove Plus Plan:

Cove offers a lifetime equipment warranty to customers who subscribe to the Cove Plus Plan. This warranty covers all devices, ensuring free replacements for any defective equipment for as long as the monitoring service is active. Even without the Plus Plan, customers receive a one-year warranty on their equipment. This level of warranty coverage provides peace of mind, especially compared to many other DIY systems that only offer a limited one- or two-year warranty.

Cove InstaText

With Cove InstaText, you can get security notifications sent directly to your phone through a text message. Cove InstaText will alert you immediately if your motion detector, glass break sensor, video doorbell, or indoor camera records suspicious activity. You can then respond with the action you would like cove to take by responding “Send Help,” “Cancel,” or “Call me.”

60-Day Risk-Free Trial

Cove wants its customers to be 100% satisfied, so it offers a 60-day risk-free trial on all home security systems to test out their services. Customers can try out their system, and if they decide it’s not for them, they can send the system back for a full refund (including return shipping costs). Many security providers only offer a 30-day money-back guarantee or no money-back option at all, so this is great for consumers who want a worry-free trial period to decide if Cove's security system is right for them. 

Cove Security App

Cove offers a free app with its systems. It is available for Apple iOS and Android devices. Having a synched home security app allows consumers to monitor and control their security system from anywhere at any time and can alert them of any suspicious activity or disturbances in or around the home. Through the mobile app, customers receive the following:

  • 2-way voice communication
  • Free 7-day cloud storage for security footage
  • Recording capabilities
  • Motion detection video clips
  • Custom rules
  • The ability to add new users to the system

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  • Limited Smart Home Integration
  • Higher Upfront Costs for Larger Systems
  • Limited Video Storage Without Premium Plan
  • No Self-Monitoring Option

Limited Smart Home Integration

While Cove offers basic smart home compatibility, it is not as robust as some competitors when it comes to integrating with other smart home ecosystems. It supports Amazon Alexa and Google Assistant for voice commands, but it lacks deeper integration with smart home platforms like Apple HomeKit or the ability to control third-party smart lights and locks directly through its app. This might be a drawback for homeowners looking to fully integrate their security system with a broader smart home setup.

Higher Upfront Costs for Larger Systems

Although Cove's starter packages are affordable, the upfront costs can rise if you need a larger number of sensors or additional cameras to cover a bigger home. For example, adding extra cameras or specialty sensors like a flood detector can increase the initial cost to over $400. While this is still competitive for a DIY system, it may be a consideration for those on a tight budget who need extensive coverage.

Limited Video Storage Without Premium Plan

Cove’s indoor and outdoor cameras are reliable and offer clear video quality, but their cloud storage is only included with the Cove Plus Plan. Basic plan users will need to upgrade to access video storage and playback features, which could be a downside for those who want to monitor camera footage without opting for the more expensive plan. With the Cove Plus Plan, users get 30 days of video storage, but this additional cost may not suit everyone’s needs.

No Self-Monitoring Option

Cove does not offer a self-monitoring option, which means that customers must subscribe to one of their professional monitoring plans to use the system. This may be a drawback for those who are looking for a completely self-managed system or want to avoid monthly fees altogether. For those who prefer professional monitoring for peace of mind, this won’t be an issue, but it limits flexibility compared to some other DIY systems on the market.

Cove is an excellent option for homeowners seeking a flexible, user-friendly, and affordable DIY home security solution. With no contracts, low monthly monitoring fees starting at $17.99, and a range of high-quality equipment, Cove provides solid value for those who want professional monitoring without a long-term commitment. The easy DIY installation and the ability to customize the system to fit different home sizes make it a convenient choice. While it lacks some advanced smart home integrations and requires a subscription for cloud video storage, the competitive pricing and strong warranty options—especially the lifetime warranty with the Plus Plan—make Cove a strong contender in the DIY home security market. If you’re looking for a reliable security system with flexibility and affordability, Cove Home Security is worth considering.

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  • 7 years in business
  • Servicio en Español
  • Accepts Emergency Requests
  • Offers Financing Options
  • Offers Military Discounts

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Frequently Asked Questions

Does Cove offer free project estimates?
Cove Home Security offers a 60-day risk-free trial, allowing you to test their system and, if unsatisfied, return it for a full refund, including shipping costs. While they don't provide traditional project estimates, their online platform enables you to customize a security system tailored to your needs, with transparent pricing for equipment and monitoring plans. This approach allows you to understand the total cost upfront before making a commitment.
What is Cove's warranty or guarantee policy?
Cove Home Security offers two warranty options for their equipment, depending on the monitoring plan you choose:
- Limited Warranty: Included with the Cove Basic monitoring plan, this warranty lasts one year from the date of purchase and covers defects in materials and workmanship. It does not cover battery defects or damage resulting from misuse.
- Lifetime Warranty: Available exclusively with the Cove Plus monitoring plan, this warranty extends for the duration of your time as a Cove customer, offering the same coverage as the limited warranty but for a longer period.
Are there any services Cove does not offer?
Cove Home Security does not offer self-monitoring, outdoor cameras, or professional installation services, as it is designed for DIY setup with mandatory professional monitoring plans.
What is Cove's preferred method of communication?
Cove Home Security offers 24/7 customer support via phone and live chat on their website for real-time assistance. They also provide email support through a contact form on their site. Phone and live chat are emphasized for the quickest responses.
What financing options does Cove offer?
Cove Home Security offers financing through Affirm, allowing customers to pay for equipment in interest-free installments or monthly plans. They also provide two payment options: the Cove Plus Plan, which spreads equipment costs over 36 months with forgiveness after that period, and the Economy Plan, which requires upfront equipment payment.
Does Cove assist in securing financing?
Cove Home Security facilitates financing options for its customers by partnering with Affirm, a third-party financing provider.
What equipment does Cove offer?
Cove offers a variety of professional equipment, including a hub, a touchscreen alarm panel, indoor and outdoor cameras, anti-burglary sensors, environmental sensors, medical alerts, and keyfobs.
How do I install Cove's security system?
To initiate the installation process, begin by connecting your hub and touchscreen panel to a power source. Once powered, wait for the indicator light signaling network connectivity before proceeding to connect the touchscreen panel. The on-screen installation guide will then seamlessly guide you through the process of naming and strategically positioning each sensor within your home. For added convenience, adhesive strips are provided with each device to facilitate effortless sensor placement. The duration of setup is contingent upon the quantity of sensors being installed. Should you encounter any challenges during setup, Cove's dedicated customer support team stands ready to provide assistance.
Do I need WiFi?
No. Cove's hub is set up so you can connect it directly to your internet router, and it comes with 4G cellular backup, so if you don't have internet, no problem. This dual ethernet/4G connection means that if your internet goes down, your security system will keep working. Cove's sensors connect to the hub via a radio connection. Cove's cameras do require a 2.4 GHz Wi-Fi connection, but they are the only equipment items that rely on Wi-Fi.
Do I need a certain cell phone provider?
No. When you sign up for a Cove monitoring plan, Cove handles the 4G cellular connection and subscription themselves. It is completely separate from your personal cell phone plan. If you're concerned about the coverage in your area, you can always give Cove a try with their 60-day money-back guarantee.