Angela R
For 4 months I purchased water with this company and paid every month for the water that I received on the 5th month I go in there to pay and the lady in the office tells me that I owe them for the past 4 months I said I've been in here every month paying you what are you talking about she said well I'll record show you didn't pay us anything I said what just a second so I walk outside go to my truck get all the receipts and then she tells me will those could have been printed on a home printer so you'll need to pay us the $400 or something dollars you owe us for the past 4 months I said no you're crazy that's Texas can't be right there's got to be something wrong so I called the corporate office they told me the exact same thing that I have not paid in the past 4 months and they want their money and that I would be arrested if I didn't return the bottles I was like I cannot believe this I had a lot of problems with them with the first two months I would pay the water wouldn't show up till 3 or 4 weeks later I go the next month and get the water and then it wouldn't show up for 4 or 5 weeks later I was still going in every month and paying but sometimes I didn't get water for a couple months for the water I had already paid for so I don't know if they just had an account glitch in their system or what but something is weird and when they're threatening to arrest me for water bottles it just didn't make any sense all I know is my bank told me that they have a really horrible track record especially with the elderly like me and not to even put them on your bank card subscriptions stay away from this company
November 22, 2024 · Verified
Cristiana G
We live in Dallas, Texas, and the water is pretty bad, especially during the summer. I moved here in April 2000, and I remember thinking my toothbrush was moldy, until I realized it was the water! Anyway… my husband recently undertook a thorough evaluation of different water filtration systems (we already have a small reverse osmosis and DI water system, but the filtered water doesn’t taste very good). He thought Culligan appeared to be the top quality. Dalton E. came to our house for water analysis and demonstration, and answered all our questions. We decided to go for it, and we are so glad we did! It has been over a month, and so far everything is going well. The water taste wonderful (several guests commented on how good the flavor is), clothes are so soft now, I can feel the difference in the fabric, the skin and hair is soft. We really noticed the difference! Installation went smoothly, and the technicians were flexible and worked with us to find the perfect spot. We had a problem with the reverse osmosis (not enough pressure), contacted customer service and the technician came out immediately, twice, until the system was working to our satisfaction. So far we have received 1 water bill, and didn’t notice any difference compared to the previous months. Highly recommended!
September 3, 2024 · Verified
Susan H
I have been using CULLIGAN for at least 10 years.
I asked to have someone come out to my home to compare the Cost of Renting vs Owning… CULLIGAN sent Matt J out.
What a refreshing young man. He spent approximately 2 hours walking me through the process!!! Matt was very professional and knowledgeable.
I ended up with a decision to rent for 9 more months and then to buy.
They have a program that at this time, it was advantageous to do this.
We set up an appointment for the techs to come out an replace the “Antique Water Softener”that I had and to add the Osmosis
Water System to my home.
The Techs, Dillon and Ken , were also very professional and knowledgeable…
They walked me through all that I would need to do!!! I only needed to do something with the Osmosis System 1 time- to get the air or of the lines…
The 2 techs, Dillon and Ken were here about a little over an hour.
And Matt, followed up the next day about my experience with the WATER, and the Techs.
July 19, 2024 · Verified
Jaden P
I installed a Culligan water softener in my new apartment 6 years ago the installation process was very smooth I am super pleased with it. Culligan has made a big difference for me from hard water
July 8, 2024 · Verified
Joanne T
Great water home water system and their home bottled water was wonderful
July 8, 2024 · Verified
Wendy T
Albany NY.....I bought an RO system ran just to the kitchen sink. The tech came on a Friday afternoon. Saturday night I went down and saw all this water on my basement floor. A slow leak so I waited until the next day and reported it to the salesman and 24/7 service along with the fact that I had purchased an extra set of filters which were not left. NO ONE CAME TO LOOK/FIX THE PROBLEM!! So on Monday morning I hired my own plumber to fix it (a nut which was loosened by the tech and not tightened enough) and BLOCKED this company from my phone. If they don't care to hear me then I DON'T CARE TO HEAR THEM ASKING FOR PAYMENT!!!! They are incompetent and thieves. I ignored them for 2+ years and then they brought me to court. Because I didn't respond to the courts I lost out and had to pay them. THEY SUCK!!!! DO NOT DO BUSINESS WITH THEM.
June 5, 2024 · Verified
Nora M
I have a culligan water softener that works very well with the hard water here in Texas. I received a great rate when I purchased my home and they came in and set up the equipment, set up our services and it has worked well since we purchased it over 5 years ago.
March 26, 2024 · Verified
JT T
I was absolutely amazed by their technicians testing of our water before any of their system was installed, and his thorough knowledge in his presentation
March 22, 2024 · Verified
Juan T
Good water softeners, with professional customer service
March 13, 2024 · Verified
Denard S
I have had a Callihan whole house water filter in my house for more than 20 years. I have just recently replaced the original water filter with a newer version of their whole house water filter. I highly recommend their filters.
February 9, 2024 · Verified