Zachary S
Our house has lots of windows however they were all original to the house which was built in 1988. With no sunlight or UV protection, the windows urgently needed to be replaced. After shopping around, we decided on Design Windows & Doors because of their initial consultation with the owner JR. He was attentive, listened to our goals, worked with our budget to present multiple options, and was extremely up front/transparent during the process. The final product was incredible! We had 22 windows and a patio door replaced, with the windows being Simonton products and the door being Pro-Via. Our house looks and feels like a new place! The curb appeal is beautiful, the products are terrific, and we are very happy. I would highly recommend Design Windows & Doors; in fact, we will use them again for our other doors in the house in the future.
December 10, 2024 · Verified
Irene T
I purchased my door at the beginning of this year and in September I noticed that near the bottom of the door the paint was lifting a little from the door. I called Design Windows and Doors to see if I could get it fixed. I sent them a picture of the door. I was willing to pay anything to get it fixed and I thought it was my fault. Luckily for me, it was a manufacturing defect so Design Windows and Doors repaired the entire door for free. I dealt with Sydney and she was just wonderful. Their customer service is stellar and I will highly recommend them to all of my friends and family. It's hard to find 5 Star companies any more with such great customer service. Yay! My door looks fabulous.
October 17, 2024 · Verified
PeePizzle P
We were in the market for a reportable company to come in and give us an estimation on sliding doors and a few windows.
I wasn't sure about this company but I did get word that they were very good reputable company.
Design windows and doors of Ontario set over 😉J.R. a wonderful individual that broke down everything with the simplicity that can be understood by a 5-year-old😭🤣🤣🤣🤣🤣reasonable price, good service, great guarantees and all the answers to all the questions we had.
J.R. was 👍👍exceptional👍👍and his professionalism was obvious his experienced, confidence and serving the customer was the focal point and we bought into it based on common sense and need and of course price and warranty and we just now made a deal 😉😉😉😉😉😉😉😉😉😉I'll have a secondary review of everything guys, the rock as of now..
THANKS JR U MADE IT HAPPEN
August 22, 2024 · Verified
Donald P
We had a very good experience with our window installation. The technician, Chris A, Chris K, and Kris O were vert good with the installation and clean up. They took us around to see all the windows were sealed and caulked properly. The windows we felt was a good investment for our home. Thanks
June 12, 2024 · Verified
Silva A
Thank you to the entire staff of Design Windows and Doors. Our experience started with the very knowledgeable salesman Bill who helped us pick out our windows and sliding doors. We had an easy breezy meeting with bill. Angelica and Sydney in the office were very helpful with what came next. They were in touch with the HOA and resolved all that was required.
Our two days of installation was so smooth. The installers Chris A and Chris K were extremely professional, polite and knew their jobs. We felt very comfortable that our new windows were being installed perfectly. We really appreciated their hard work and knowledge of the installation process of our new windows and sliding doors. Thank you.
June 5, 2024 · Verified
C H
We had Design Windows and Doors replace the door from the patio to the garage. It was a pleasure working with the entire team. Chris A and Chris K exemplified professionalism and a warm, friendly demeanor. From start to finish, they ensured that we were well-informed about the process. Their clear explanations helped us understand every step of the way. They left the work area impeccably clean, which is a testament to their attention to detail.
May 30, 2024 · Verified
Cathy C
We spent $33,300 on 39 windows and a sliding door for our home. Shoddy installation techniques, due to improper application of caulking around windows, have resulted in numerous windows leaking water and sand, and dark brown rings around all 39 windows and the sliding door. Poor customer service and communication along with low priority response has left these installation issues unresolved for over 4 months. Design Windows and Doors “Worry-Free Guarantee” really means that Design won’t worry about addressing any installation issues and will guarantee that it will take months if at all to get any issues resolved.
October 7, 2023 · Verified
Erika H
Overall, a great experience! From beginning to end. The windows did take long to arrive but from the beginning we were informed of the delay. Every week and month we were updated with how our order was going. So in a way, it gave us a piece of mind. Once our windows arrived, we set up a date which was a week later. The installation itself, took like 3 hours and the results, we were very happy with. Here are some pictures of the results (:
September 14, 2022 · Verified