Elevation

We purchased our solar system from Elevation Solar a little over 6 years ago. Nothing is perfect however I have consistently been impressed with the customer service offered by Elevation Solar. If you’re considering a solar system I would highly recommend Elevation Solar. Word of caution - do a lot of research before going solar. We’re still about 4 years away from breaking even on the cost of the system. It’s possible that equipment upgrades and repairs will extend that time, thankfully it hasn’t happened yet. If you want a good experience with any solar solution you need to be an informed customer. There’s a lot to know and understand. If you want to deal with a solar company that demonstrates excellent customer service then Elevation Solar is the way to go.

I cannot recommend this company. I started the process of adding solar to my home in March 2025. The Elevation rep said the process was expected to take approximately 60 days. The process was not officially completed until late August 2025. The system I was sold was insufficient to handle my power requirements with no significant change in my energy bills. Elevation was next to impossible to contact. When you could speak to an actual person, they were unhelpful and could only offer to take a message. Promises to call back within 48 were consistently missed by a week or more. Elevation said they would also provide a method for me to track how much energy my panels produce, but that has also never materialized. Lastly, the Elevation salesperson promised an incentive for signing with them, but that was also never provided. This company is full of false promises. Invest your money somewhere else.

This is gonna be an unfair review. However, Elevation has to be somewhat responsible for the information that was provided to me when I signed up for solar. I signed up with Elevation in 2022 or 2023, but I can't remember; it's unimportant. I was told that the new buyer could assume my loan if I ever wanted to sell my home. Elevation signed us up with Sunlight Financial. Let me repeat: We were signed up with Sunlight Financial, which refuses to let people who qualify for a 600k loan assume our solar. In my book, this is a ridiculous play to get people to roll their loans into 6 or 7% packages to make more money. I'm not saying elevation is the culprit here, but don't trust what your salesperson feeds you during the honeymoon phase of your business deal.

- Chad B

On Monday, July 21, 2025, an Elevation techie installed a new inverter in our solar system. He spent about 3 hours making sure everything was hooked up satisfactorily. My neighbor, who is an engineer, asked him several questions which he patiently answered.
I would highly recommend Elevation to anyone who is considering installing a solar system.
Elevation is recommended by SRP, our power company, as the best company to do business with regarding solar.
Sue Collins
Phoenix, AZ

My wife and I have issues with our solar system on a house we recently purchased that was not working and we finally contacted Erick at Elevation Solar looking for help. Erick provided more help in 10 minutes than we have had in days trying to figure what to do. He was extremely patient and explained everything in detail. I would highly recommend this company based on our experience.

Great service and people, would definitely recommend to anyone looking to go solar. Install is way faster than any other company I checked on.

As a Real Estate Agent here in Las Vegas, I have worked with a number of homes that have solar contracts// warranties. Spoke with Erick today. He was able to provide me reliable, quick, and easy information about all the products and how my client can get access at closing. Headache and hassle free. Super nice, easy to understand, and so willing to help. He took a proactive approach to look at what warranties there were and which other companies needed to be contacted to get all the warranties accessible to my client. AWESOME! Wish I could work with him on all my solar contracts!

This is only the beginning process of my solar project.Everything is running smoothly so far, and explaining of everything I needed has been delivered all so well by Ryan’s every step of the way.Looking forward to the installation. UPDATE
Solar system complete and running smoothly. This company is spot on with every step of the way. Ryan and Carlo are 5 star.
Can’t go wrong with Elevation Solar, and also from the installation crew, and site inspections guys were the best.

After spending nearly $50,000 on solar equipment I would highly recommend you buy elsewhere. Our experience has been rife with poor communication, technicians showing up without notice of a scheduled visit, reports of previous work not being available to the service representatives while on the phone, site visits to repair issues that were never resolved. I am willing to forgo any remaining warranty and have another company make repairs after 5 years of dealing with Elevation Solar's inability to support the installation properly.

We have Elevation Solar installed in our CA & in Henderson NV residences a few years ago & so far we have not encountered problems with this system. So I have once again got hold of Elevation & added another one that will be our 3rd system to be installed this month of May for another residence we recently purchased in Henderson NV.
Both Mark Howe our contact in CA & his son Ryan Howe who is our contact person in our latest NV address have been very helpful in providing great information to us & excellent customer service, this definitely counts a lot before & after the installation of the system. At this time, we are very happy & have no problem recommending this company.

Luisa E