Empire Solar
About
Empire Solar
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Empire Solar
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$0 Down Solar Program
Discover thousands in savings with no upfront costs by qualifying for New York's $0 Down Solar Program.Choose a date and time for your free solar discovery call to determine eligibility.Terms and ConditionsSubject to qualification for New York's $0 Down Solar Program. -
Up to $10,000 in Local Rebates
Receive up to $10,000 in local rebates when you install a solar system.Schedule a free personalized savings report and on-site assessment to learn more.Terms and ConditionsRebates are subject to local incentive programs and eligibility criteria. -
30% Solar Tax Credit
Claim a 30% federal tax credit on your solar installation before it expires.Enter your zip code to calculate potential savings and determine eligibility.Terms and ConditionsTax credit availability is subject to federal regulations and may have expiration dates. -
Solar Referral Rewards Program
Earn $1,000 for each referral who makes a purchase, plus a $500 bonus for every 10 sold referrals.Register or log in to the referral program, submit referrals through the app, and track your rewards.Terms and ConditionsRewards are contingent upon the referred individual's purchase and program participation.
Homeowner Reviews
Empire Solar
Reviews by Platform
- 4.7 / 5
- 4.7 / 5
Only show reviews that mention…
34 reviews
Meredith G
We had a very disappointing and costly experience with Empire in New York. When we signed our solar contract, we were told — multiple times and in writing — that the loan could be assumed by a future buyer if we sold our home. This was a major selling point for us.
When we sold our house, our buyer followed all the proper steps and applied to assume the loan. However, the lender unexpectedly paused all loan assumptions, and we were forced to pay off the entire $40,000 balance in order to close. This possibility was never disclosed to us. We reached out to the company multiple times — via email— and they were unwilling to help us.
This wasn’t the only issue. Our electric savings were far below what was promised, we had terrible customer service with many unanswered calls, and we discovered our permits were never closed out, which created more complications during the sale.
We moved forward with this company in good faith and trusted their assurances. Instead, we were left with broken promises, financial loss, and zero accountability.
If you’re considering going solar, get everything in writing, verify loan policies directly with the lender, and make sure all local permits are properly closed. I would not recommend Empire Solar based on our experience.
When we sold our house, our buyer followed all the proper steps and applied to assume the loan. However, the lender unexpectedly paused all loan assumptions, and we were forced to pay off the entire $40,000 balance in order to close. This possibility was never disclosed to us. We reached out to the company multiple times — via email— and they were unwilling to help us.
This wasn’t the only issue. Our electric savings were far below what was promised, we had terrible customer service with many unanswered calls, and we discovered our permits were never closed out, which created more complications during the sale.
We moved forward with this company in good faith and trusted their assurances. Instead, we were left with broken promises, financial loss, and zero accountability.
If you’re considering going solar, get everything in writing, verify loan policies directly with the lender, and make sure all local permits are properly closed. I would not recommend Empire Solar based on our experience.
July 5, 2025 · Verified
Khalil Y
I had an outstanding experience with Empire Solar Solutions and I can’t recommend them highly enough! From start to finish, their team demonstrated professionalism, expertise, and genuine care for their customers. A special shoutout to Tanner, our salesperson, who was incredibly knowledgeable and patient, guiding us through the entire process with clarity and enthusiasm. He made sure we understood all our options and tailored the perfect solar solution for our home. Equally impressive was Tal, the installation manager, who was an absolute pleasure to work with. His attention to detail, prompt communication, and dedication to ensuring everything was flawless during the installation process were truly remarkable, his team that completed the roof work was absolutely amazing . The installation was completed efficiently, Empire Solar, with Tanner and Tal leading the way, made switching to solar seamless and stress-free. Five stars all around for their exceptional service!
July 1, 2025 · Verified
Matthew P
I have had solar panels with Empire Solar for 5 years and they have always been extremely responsive and helpful with any interaction. I recently am in the process of getting a new roof with my solar panels removed/replaced and Tal and his team have been super supportive, knowledgeable and quick to come out for any issues! They have been reasonably priced and a wonderful company to deal with with any needs regarding roof repair and solar energy!
May 22, 2025 · Verified
Coco T
I had an amazing experience with Empire Solar! From the very beginning, Nore, the sales rep, was incredibly informative and patient. He took the time to explain the entire process from start to finish and made sure I understood all my financing options. I really appreciated that he didn’t try to push a lease on me like other companies often do. The pricing was extremely competitive – in fact, Empire was $30k cheaper than Trinity Solar, even with their great financing plans.
Throughout the project, I was kept up to date at every step, which was such a relief. Shannon, who was handling the paperwork and inspections, was outstanding. She made sure everything was done on time and was always available to answer any questions I had.
The installation team was also top-notch! They were professional, efficient, and left everything clean and tidy. Additionally, they upgraded my home’s electrical panel from 100 to 200 amps, and the job was done very neatly. I felt totally comfortable having the electrician in my home, which was really important to me.
Overall, I’m extremely happy with my decision to go with Empire Solar. They made the process smooth, affordable, and hassle-free. I highly recommend them to anyone considering solar!
Throughout the project, I was kept up to date at every step, which was such a relief. Shannon, who was handling the paperwork and inspections, was outstanding. She made sure everything was done on time and was always available to answer any questions I had.
The installation team was also top-notch! They were professional, efficient, and left everything clean and tidy. Additionally, they upgraded my home’s electrical panel from 100 to 200 amps, and the job was done very neatly. I felt totally comfortable having the electrician in my home, which was really important to me.
Overall, I’m extremely happy with my decision to go with Empire Solar. They made the process smooth, affordable, and hassle-free. I highly recommend them to anyone considering solar!
February 24, 2025 · Verified
Ryan A
Our experience with Empire has been nothing short of outstanding! When we first starting looking, we found Empire to have the best options for us and they included trenching a power line to our detached garage which had been without power for years. They were diligent about the plan and very transparent about everything (thanks Nore!)
When it came to installation, we had a fantastic crew do the work, true professionals. Shout out to Mike Calo and his crew for digging the trench and Paul the electrician from Empire who laid the line. They went above and beyond to get the work done right, and made sure we were properly taken care of. Everything from the hardware to the fixtures to the cables was top notch and expertly installed. The only downside was that the township and Central Hudson took thier time clearing our inspection and permits, but once we got permission to operate, it was nothing but smooth sailing. We're super happy with the experience and our panels have been working great! Highly recommend!
When it came to installation, we had a fantastic crew do the work, true professionals. Shout out to Mike Calo and his crew for digging the trench and Paul the electrician from Empire who laid the line. They went above and beyond to get the work done right, and made sure we were properly taken care of. Everything from the hardware to the fixtures to the cables was top notch and expertly installed. The only downside was that the township and Central Hudson took thier time clearing our inspection and permits, but once we got permission to operate, it was nothing but smooth sailing. We're super happy with the experience and our panels have been working great! Highly recommend!
January 21, 2025 · Verified
Claudia C
Very knowledgeable and work with you as needed throughout the process. Respectful team (not pushy) installation quick and professional. Easy to reach customer support and quick answers. Only not positive aspect is that the process is confusing for 1st time users on the financial/permit/installation. A user friendly step by step guide would be very useful.
January 9, 2025 · Verified
A D
System goes down for 2months plus yearly because of inverter issues. The technician is always very helpful and kind but the communication from the Empire Solar representative is lack luster. Takes a very long time to solve the problem and unfortunately, it seems most of the office people work remotely and it is not a full-time job. We often receive messages that they will get back to us because they are currently at their other job. Currently we have broken panels or communication issues, we are not generating energy and the last time we heard from our sales representative at Empire Solar was the 21st. It is now the 8th of the next month. We called the office, they could not tell us what the problem is with our solar panels. Again, they will get back to us. Our panels have not been working since the beginning of November, It’s now January.
Pros: they will definitely show up on time for the installation appointment, file for the appropriate permits and the technicians are awesome. After that, you’re on your own and hope that your system doesn’t have any issues.
Pros: they will definitely show up on time for the installation appointment, file for the appropriate permits and the technicians are awesome. After that, you’re on your own and hope that your system doesn’t have any issues.
January 8, 2025 · Verified
Alex N
I felt well taken care of by the team at Empire Solar throughout this whole process. They were very responsive and willing to take all my questions around the clock. They also got everything done quickly with the town and electric company to set it all up. It took about two months from first consultation to actually getting the panels turned on after all the inspections. Now the panels are on and working- of course it’s winter so not hitting amazing numbers, but Empire Solar gave me a $500 winter signing bonus to help alleviate starting this process in the winter. Overall I think we got good quality and a responsive team.
December 12, 2024 · Verified
Ale
I felt well taken care of by the team at Empire Solar throughout this whole process. They were very responsive and willing to take all my questions around the clock. They also got everything done quickly with the town and electric company to set it all up. It took about two months from first consultation to actually getting the panels turned on after all the inspections. Now the panels are on and working- of course it’s winter so not hitting amazing numbers, but Empire Solar gave me a $500 winter signing bonus to help alleviate starting this process in the winter. Overall I think we got good quality and a responsive team.
December 12, 2024 · Verified
Gladys S
We recently had a solar system installed by Empire Solar, and the experience has been fantastic from start to finish. The team was highly knowledgeable, explaining each step of the installation process and helping us fully understand the benefits of solar energy for our household. The installation itself was smooth and efficient. The crew was professional, punctual, and respectful of our property, leaving everything spotless when they were done. Their expertise and exceptional customer service made the entire process easy and rewarding. We highly recommend Empire Solar to anyone considering solar energy..
November 6, 2024 · Verified