First American Home Warranty

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Company Highlights

About

We've got you covered

First American Home Warranty is a leading provider of home warranties with the experience and strength of an industry leader. We offer homebuyers and homesellers protection against costly repairs and replacement on their homes' essential systems and appliances through service provided by a large network of pre-screened and qualified contractors and technicians.

Why First American

57% of our home warranty customers filed at least one claim last year.

$185 million saved by homeowners as a result - in covered repairs and replacements.

Based on actual invoices paid by First American Home Warranty in 2024.

Flexible payment options
If we can't repair it, we'll replace it*
Network of prescreened, qualified technicians
Request service 24 hours a day, 365 days a year
Experience and stability you can trust

*Please review the sample contract for specific coverage, terms, and limitations.

41 years in business
Bonded
Insured

Frequently Asked Questions

Does First American Home Warranty offer free project estimates?

First American Home Warranty does not offer free project estimates.

What is First American Home Warranty's warranty or guarantee policy?

First American Home Warranty offers coverage, a service call fee, limitations and exclusions, and a guarantee.

Are there any services First American Home Warranty does not offer?

First American Home Warranty does not cover pre-existing conditions, lack of maintenance, damage from pests, cosmetic defects, solar and propane systems, and structural repairs.

Does First American Home Warranty have any eco-friendly practices or accreditations?

First American Home Warranty implements energy-efficient practices within their operations and offer coverage for energy-efficient appliances.

What safety measures does First American Home Warranty have in place during projects?

First American Home Warranty has several safety measures in place during projects including pre-screened contractors, timely communication, safety and compliance, customer choice of technician, and first-class upgrades of equipment.

How does First American Home Warranty manage and dispose of construction waste?

First American Home Warranty manages and disposes of construction waste through recycling and reusing of materials, waste management plans, environmental compliance, and community engagement.

What is First American Home Warranty's preferred method of communication?

First American Home Warranty's preferred method of communication is by phone, online account, email, or social media.

What financing options does First American Home Warranty offer?

First American Home Warranty offers flexible payment options and the ability for customers to select service fees that best suit the customer's financial situation.

Promotions

First American Home Warranty

GET A FREE QUOTE IN SECONDS

35 Years of Experience
We have the experience, strength and stability to honor our commitment to you.
Unlimited Service Calls
Request service 24/7, 365 days a year. There is absolutely no limit to the number of claims you file.
Protection Guarantee
If your covered system or appliance cannot be repaired, we'll replace it.*

Terms and Conditions

*Please read your contract for specific coverage and limitations. In some instances, Homeowner and First American may agree to payment of cash in lieu of repair or replacement. Payment will be made based on First American's negotiated rates with its suppliers, which may be less than retail.
† Does not include a $3 handling fee per payment. Does not apply to Full Payment Plans.
IMPORTANT CONSUMER INFORMATION: Please request a sample contract to review specific coverage, limitations, terms and Service Call Fee amount. Our home warranty coverage may be subject to other terms and conditions including a 30 day wait to start coverage. Pre-existing conditions are not covered and other charges may apply. First American Home Warranty makes no express or implied warranty respecting the information presented and assumes no responsibility for errors or omissions. First American, the eagle logo, firstam.com, and First American Home Warranty are registered trademarks or trademarks of the First American Financial Corporation and/or its affiliates.

Expires 01/01/27

Homeowner Reviews

First American Home Warranty

Reviews by Platform

3.6 / 5
2.7 / 5
4.5 / 5
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pete

Being a customer for 14+ years it seems that First American is stepping up there game. Sometimes it seems claims might take longer but have always come thru.

June 27, 2025 · Verified

Albert A

Professional technician who was respectful and knowledgeable and able to resolve our issue overnight!

June 27, 2025 · Verified

Renee D

My air conditioning unit went out where two 80-year-olds live. The temperatures were in the 90s with more extreme temperatures forecasted. The house was hot and the air stifling. Fans provided little relief First American Home Warranty was contacted. That same day, one of their contracted companies came to assess the situation. That contractor recommended that the entire unit be replaced and told me that his report would be submitted that day. I followed up with First American that same day, but I was informed that the report had not been received. I asked to speak with a supervisor who was not helpful. Supervisors refused to accept three estimates that I had obtained, stating that they were waiting to receive the contractor's report. One of the estimates was from the contractor that First American Home Warranty sent to my residence. With each of my phone contacts, I informed the agent of the seriousness of the situation (e.g. elderly adults in the non-air-conditioned house in 90-degree weather), but I was reminded of what their procedures were. I was informed that the matter would be "escalated." As of today, which is exactly four business days since the claim was "escalated", the issue has not been resolved. I was informed that a claims specialist would contact me by the end of the business day. Three days later I am still waiting to be contacted.

This company does not value the lives of others when there are emergency situations. As a result and despite buying and paying monthly for home warranty coverage, I had to finance paying to have an air conditioning install to save the lives of those elderly relatives living in my home. I am considering legal recourse to have this matter resolved and reimbursement for the unit I had to purchase.

How First American Home Warranty is handling this matter is unacceptable.

June 27, 2025 · Verified

Mike G

Ac compressor went out. Took over a month to be replaced. First they ordered wrong compressor and damaged the fan on the unit and just bent it with pliers and now the fan is shaking and making noise. It will cause damage in the long run. Ac company charged me 750 for made up work they did not do. I was just tired of the scams so I paid them. The supervisor also cussed at me when I questioned him about the 750 that I shouldn’t have paid. This company is a scam look elsewhere or save up to pay yourself.

June 27, 2025 · Verified

Heidi M

Quite possibly one of the worst home warranty companies we've ever used. We have an air conditioner compressor that went out. The unit is less than a year old and this warranty company, after a week of arguing with them over covering it, is trying to charge us $800 for modifications and maintenance. Modifications and maintenance on what? The unit is less than a year old. We are in touch with the contractors and they are telling us they never told the warranty company it needed modifications or maintenance. Every customer service agent we have talked to with the warranty company has been extremely rude, they are simply reading from a script and when you try to press them to get answers they are very flippant. The last customer service agent we talked to even told me to shut up! Do not use this company! They will try and wear you out on the phone for days on end instead of covering and honoring their warranty.

June 27, 2025 · Verified

Larry S

Repairman was super nice and efficient

June 26, 2025 · Verified

Patricia A

It was great. Within 48 hours an appointment was scheduled. The problem was fixed and my dryer was back to working condition.

June 26, 2025 · Verified

Leslie

They are a great company

June 26, 2025 · Verified

Deborah L

Chris was here between the time as quoted! He is always friendly and job well done!

June 26, 2025 · Verified

Paula A

Any time we have had a claim with First American we have had great service. This time I was contacting to renew for another year. Although we built our home new in 2006, we have had First American Home Warranty each year since moving in. Yes, there were warranties that covered things for a while, but the added safety of knowing First American was there gave us a peace of mind. We have used them for smaller things all the way up to large repairs. We have done both the repair and the replace with payment to us directly for replacement so we could purchase what we specifically wanted. Both avenues worked extremely well. Highly recommend this above any other company that I of or have heard comments concerning.

June 26, 2025 · Verified

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First American Home Warranty

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First American Home Warranty

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Why First American

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First American Home Warranty

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First American Home Warranty

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First American Home Warranty