First American Home Warranty
Company Highlights
First American Home Warranty
First American Home Warranty is a leading provider of home warranties with the experience and strength of an industry leader. We offer homebuyers and homesellers protection against costly repairs and replacement on their homes' essential systems and appliances through service provided by a large network of pre-screened and qualified contractors and technicians.
- 41 years in business
- Bonded
- Insured
Frequently Asked Questions
Promotions
First American Home Warranty
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35 Years of Experience
We have the experience, strength and stability to honor our commitment to you.
Unlimited Service Calls
Request service 24/7, 365 days a year. There is absolutely no limit to the number of claims you file.
Protection Guarantee
If your covered system or appliance cannot be repaired, we'll replace it.*
Terms and Conditions
*Please read your contract for specific coverage and limitations. In some instances, Homeowner and First American may agree to payment of cash in lieu of repair or replacement. Payment will be made based on First American's negotiated rates with its suppliers, which may be less than retail.
† Does not include a $3 handling fee per payment. Does not apply to Full Payment Plans.
IMPORTANT CONSUMER INFORMATION: Please request a sample contract to review specific coverage, limitations, terms and Service Call Fee amount. Our home warranty coverage may be subject to other terms and conditions including a 30 day wait to start coverage. Pre-existing conditions are not covered and other charges may apply. First American Home Warranty makes no express or implied warranty respecting the information presented and assumes no responsibility for errors or omissions. First American, the eagle logo, firstam.com, and First American Home Warranty are registered trademarks or trademarks of the First American Financial Corporation and/or its affiliates.
Homeowner Reviews
First American Home Warranty
Reviews by Platform
- 3.9 / 5
- 2.8 / 5
- 4.5 / 5
- B
Only show reviews that mention…
I’ve had (updated now) 5 service calls on my refrigerator and it’s been 34 days my refrigerator has not worked properly since my claim on December 7th and it’s still not working. The refrigerator portion freezes all the food. I’ve attached photos of the internal temperature after each repair.
The appliance contractor AGo Home appliance doesn’t want to admit they can’t repair the refrigerator so the warranty company just says they can’t do anything for us. It’s our problem. The appliance company will not come out again and no longer responds to our calls. No future repair has been scheduled. The warranty will not contact us even after we leave messages nor will they intervene and my representative tiara Atkins will not call us even though we’ve left three message!
What would you do? It’s the most unreal problem I’ve ever encountered. My warranty expires in a month. They are waiting me out. Any suggestions anyone?
Update. First American with a 1.1 rating on Yelp with over 2.1k reviews stopped supporting our repair. We just bought another refrigerator. Without any investigation or conversation with us just ended the repair with incorrect information provided by their F rated repair company by the Better Business Bureau.
You’re better off not using the warranty because they aren’t interested in helping you. That’s the nature of “insurance “
Our closing was delayed because the seller was supposed to provide a credit to the buyer, but the lender did not allow the full credit, leaving my client short by nearly $1,000. When it seemed like there was no way to resolve the issue, Laura’s quick thinking saved the day. Thanks to Laura’s problem-solving skills and dedication, my first-time homebuyer had a truly outstanding experience. I will not forget her professionalism and look forward to working with her again in the future.
They are unprofessional and will hang up the phone on you whenever they can.now they quoted me 75 dollars for labor on a water heater. What contractor actually will do a water heater for that amount.Please please do not in repeat do not give them your money! If I could offer 0 stars I would
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