First American Home Warranty
Company Highlights
About First American Home Warranty
We've got you covered
First American Home Warranty is a leading provider of home warranties with the experience and strength of an industry leader. We offer homebuyers and homesellers protection against costly repairs and replacement on their homes' essential systems and appliances through service provided by a large network of pre-screened and qualified contractors and technicians.
Why First American
57% of our home warranty customers filed at least one claim last year.
$185 million saved by homeowners as a result - in covered repairs and replacements.
Based on actual invoices paid by First American Home Warranty in 2024.
- Flexible payment options
- If we can't repair it, we'll replace it*
- Network of prescreened, qualified technicians
- Request service 24 hours a day, 365 days a year
- Experience and stability you can trust
*Please review the sample contract for specific coverage, terms, and limitations.
- 42 years in business
- Bonded
- Insured
Frequently Asked Questions
Current Promotions
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35 Years of Experience
We have the experience, strength and stability to honor our commitment to you.
Unlimited Service Calls
Request service 24/7, 365 days a year. There is absolutely no limit to the number of claims you file.
Protection Guarantee
If your covered system or appliance cannot be repaired, we'll replace it.*
Terms and Conditions*Please read your contract for specific coverage and limitations. In some instances, Homeowner and First American may agree to payment of cash in lieu of repair or replacement. Payment will be made based on First American's negotiated rates with its suppliers, which may be less than retail.
† Does not include a $3 handling fee per payment. Does not apply to Full Payment Plans.
IMPORTANT CONSUMER INFORMATION: Please request a sample contract to review specific coverage, limitations, terms and Service Call Fee amount. Our home warranty coverage may be subject to other terms and conditions including a 30 day wait to start coverage. Pre-existing conditions are not covered and other charges may apply. First American Home Warranty makes no express or implied warranty respecting the information presented and assumes no responsibility for errors or omissions. First American, the eagle logo, firstam.com, and First American Home Warranty are registered trademarks or trademarks of the First American Financial Corporation and/or its affiliates.
Expires 01/01/27
Homeowner Reviews
Opened a service request for our broken microwave on Dec 1st. 3 technician visits later, and they have FAILED to repair the unit. It's now March 4th. This insurance company does not deliver on its promise...they are refusing to replace the unit, and want to continue to try and repair! Meanwhile, I continue to pay $98 per month for "COVERAGE". Never again....
They cover just about nothing.
I had more than a dozen service requests. I think only one or two of them ever got resolved.
I had a smart thermostat that costs around $1000 (came with the home). When it went bad, they offered me a $40 replacement thermostat with none of the smart features.
Each request, even the ones that did eventually get covered, took weeks of back and forth with the warranty company and the contractors. They take forever to approve any and don't keep you informed during the process.
You need extreme patience trying to contact them over the phone. Their automated system will do everything it can to funnel you into using it to schedule a new request (which incurs a cost) rather than talking to a person. Expect to spend at least 5 minutes getting to a person each time.
Many of the contractors they use also don't prioritize communication. You'll need to spend considerable time tracking down answers and listening to both sides saying their waiting on the other.
Their website is unreliable. I can't see any of my recent claims. The latest claim I can see is from 11 months ago.
I recommend if you have these guys that you talk to a person every single time. Even the people will put in a service request for things that your policy doesn't cover. So be certain to confirm that your policy covers what you're asking for, because they'll charge you to send someone out regardless of coverage.
