Florida Window and Door

I do not have a problem with the windows or doors my problem is with the people that comes to you to sell the products to you. They need more training about the products they sell. I have two different French doors I think the install is good the cosmetics they is left to the homeowner to fix and it’s expensive to even do small jobs. I told the sales guy sometimes when you remove doors they may or may not line back up to cover big gaps between the tiles and the new door his response was all don’t worry don’t worry we take care of everything, so once the door was installed I ask what about the big gap the installer said it’s not included you have to hire someone to do fix so now um upset. So I call to complain and all they can say is the doors were installed by code I said um sure they were. Insure your sales personnel are not just giving people lip service just to get a sales they said they can fill with concrete but it’s still going to look awful so I’ll pay for it myself in the future give the customer option don’t sell him a dream of taking care of everything

Windows and doors are awesome! Really noticeable difference in noise and heater has not ran house has maintained temp even though cold outside. The only surprise was we asked sales person if they used contract labor to install. We were told no only Florida windows and doors employees. Imagine my surprise when contract labors arrived to install. A quality Assurance person from Florida window and doors did arrive before installation started to check that the installers were using the correct materials. My windows were installed between my walls when the house was built so they had to cut the windows out so the new windows did not fit as tight as I was told they would fit. They said they measured to within 1/16 of an inch. But I have to say the contractors did a fabulous job Caulking and stuccoing around the windows to make sure they were secure and would not leak or have any issues. Just caused a lot more painting inside and out after the windows were installed. Installation was stressful but in the end was worth it. Passed Charlotte County permitting inspection with no problems. Salesperson just needs to be more honest and say they do use contract laborers to install their windows but they are contractors that have worked for them for a long time they don't use one and done contractors.

We just ordered new doors form Florida Windows and Doors. Rick Lasky was amazing and we can’t wait for our new doors. No detail was missed and no question went unanswered.

Update - Doors were successfully installed in a timely manner and on schedule. This company is really top notch with under promising and over delivering at every step of the way. From sales to coordination to installation was seamless. The install was clean, quick, and professional. The Doors are amazing. I can’t wait to be a repeat customer to complete my windows in the future!

Installers did a fantastic job and cleaned up afterward.
Everything about the door's are pure quality. From the feel of the lock's to the way the door's glide on the tracks. I am elated that I bought from Florida Windows and Doors.
I'm now considering replacing some more door's.

I'm very satisfied with my new windows. Everything looks great and the outside noises are almost completely gone. Cleanup after installation was not perfect but not a problem either. I found a few old window pieces outside. There was a month long delay getting the final inspection but that was due to the county (and 2 hurricanes) not Florida Window. The final punch list was performed with 1.5 days of the county inspection. I also want to add that the CS Rep assigned to my project was outstanding. He communicated well.