Green House Solar and Air Inc

They cost us an additional $25,000 to have their mistakes corrected. The absolutely worst company I’ve ever dealt with. Our living room ceiling just fell in because of two years of constant leaks. Two years of Terrible communication. Failure to own the problems that they have created. We Just had to hire a second company to pull off the entire system to then be able to remove the shingles so we can then replace the rotted spots in the roof, to then reinstall a new roof, the system and replace our ceiling but before we can do that we have to remove the insulation we paid them to take care of, which they didn’t because mold is growing in our leaking attic. And what are they doing about it? Blaming the products they used for the job. Ignoring us while we plead for help. Have you ever seen the results of a rotted ceiling that has fallen on a new couch. Trust me, you don’t want to. Use anyone else other than Green House Solar. They are single handily killing the reputation of the solar industry.

The company scammed me on my monthly payment amount, they scammed me on my tax credit and scammed me on my electric savings. I have contacted the FTC and they're looking into it now. Maybe they will contact me and try to rectify this really horrible situation

I was guaranteed and promised on multiple occasions that there was no fee, charges or obligations from me for exploring the program offered by Green house solar and air to install solar on my home. They contacted me with a program being offered through Florida state, a no obligation and no out of pocket cost for me program. I expressed interest to see if my home would be approved. To know if your home is approved you have to sign the contracts with them. I did as requested, but verified every step of the way with them and Jacob Moore my sales rep that there I would not be responsible for any charges, even if I pulled out of the project. I was assured no, there is no cancellation fee. A week into the start of the program I needed to provide my homeowners insurance, I immediately reached out to let them know I as in the process of changing home owners insurance companies. I was assured that wouldn't be an issue and I again asked if I couldn't get it sorted there would be no fees. I was assured again no fees would be charged. I advised them during this conversation I did not think I could get it sorted in time. I was under the impression the project had been cancelled. Now 3 months later I have been invoiced for over $12,000 as a "cancellation fee". This is completely unacceptable and unethical by the sales staff. My sales rep is now ignoring me... I immediately reached out to the company but they informed me this is due to not cancelling the project within a 3 day window I was never advised of. There have been no surveys, products exchanged or services rendered on this project. This is completely insane and I will be taking every step possible to fight this invoice. Under no circumstances should this company be trusted.

Second Time Fixing Installation Issues, Health Concerns Rising

I’ve been dealing with Green House Solar and Air Inc. for improper solar panel installation that caused moisture buildup and damage to my home. This is the second time they are coming out to address the same issue, and I’m now concerned about potential mold and health risks. I’m hoping the company takes responsibility this time and resolves the problem thoroughly, as it has created serious concerns for my home and family. I will update this review based on how the situation is handled.

I received excellent service when having solar panels installed on my personal property! Because of the team's exceptional professionalism and productivity, there was a noticeable reduction in energy costs.

Would not reccomend. Unfortuatly, Green house initially was great, but when any issues began to arise its near impossible to get ahold of them. They claim they will call you back, but do not. The many woes Ive had with Green House have occured ever since I had them install my solar. I tried to not making a big deal about the issues, but there was lack of follow through on their part. The inital installer brought his dog with him. I didnt make a big deal about this, because who doesnt like dogs. I began having issues with the Cell card because of T-mobile, and their fix was to charge me an outrageous fee to swap out the card. I was informed the original card would be viable for many years to come, but only lasted about 4. (Would not reccomend anyone getting a cell card for their system due to band withs becoming obsolete). Ive had faults in the battery communication, and Green House would not properly diganose the issue. They claimed to have placed a ticket in with Solar Edge, but never followed through. I began having leaks in my roof where the solar was installed, and Green House did not take responsibility of ensuring the panels were not at fault. Green House promised to have a one time removal of my solar for a roofing company to replace my roof, but did not follow through with their promise. Green house wanted to charge me for the reinstall, and wanted to do the re-roofing at a higher rate then roofing companies. Once I chose to go with a competor, they noted that the install was not completed properly. Shingles where the mounts were not properly reglued to prevent water. There was an issue with the all the connectors not properly crimped, and the competior tech eaisly pulled the connections appart. I would not reccomend Green House to work on anything in your home. Once Green House completes their job, youre ignored if any issues arise unelss you pester them on a daily basis, and theyll want to charge you to fix their inadequencies. Bunch of Wolves in sheeps clothing, and thats the unfortunate reality for my experience with them.
**Edit** Just had my Back up battery replaced due to battery communication error and after hours of trouble shooting from the competitor installer, it was found that wires were not correctly installed in the inverter from the battery because of this, my original battery has not functioned properly since install. Again, would not reccomend Green House.

**5-Star Review for Green House Solar**

I recently had the pleasure of working with Green House Solar, and I couldn't be happier with my experience! From start to finish, their team was professional, knowledgeable, and genuinely dedicated.

I own Bulls-Eye Dumpster Rental and working with Green House Solar and Roofing has been a pleasure. They are prompt and professional. When the dumpster is ready to be picked up there's no delay in contacting me for pick up. Highly recommend company.

The absolutely worst company I’ve ever dealt with. Our living room ceiling just fell in because of two years of constant leaks. Two years of Terrible communication. Failure to own the problems that they have created. We Just had to hire a second company to pull off the entire system to then be able to remove the shingles so we can then replace the rotted spots in the roof, to then reinstall a new roof, the system and replace our ceiling but before we can do that we have to remove the insulation we paid them to take care of, which they didn’t because mold is growing in our leaking attic. And what are they doing about it? Blaming the products they used for the job. Ignoring us while we plead for help. Have you ever seen the results of a rotted ceiling that has fallen on a new couch. Trust me, you don’t want to. Use anyone else other than Green House Solar. They are single handily killing the reputation of their industry.

Great company friendly customer service quick response times and the system is wonderful. We’ve had it for six years now it’s always taking care of if there is an issue in a timely manner. They use SolarEdge as the converter brand and Mission Solar Energy Panels that are very efficient in producing the KW hours promised