Gutter Guards America LLC

Since they deleted my Google review already within 2 minutes. This company does not deserve a single 5 star review that they have. First and foremost, my husband has given them way more of his time than he should have working for them. I told him he should have told them to kick rocks. For the last 6 weeks he hasn’t gotten a single paycheck, worked for $0, put miles on our own truck driving all over Ohio because these guys as they call “storm chasers” run wherever the storms hit, that could even mean out of state. We’ve put hundreds into gas that we have not been reimbursed for, more depreciation into our personal truck which is completely unacceptable in itself, he was required to buy his own tools, but my husband is nicer than I would be to the owner and his son about how I think they don’t know left from right, and they surely do not know a thing about roofing. These guys were originally gutter “professionals” if you even want to call them that, considering their negative reviews from customers already stating that the gutters they received clog often, and are not as great as they were promised, and the warranty’s are not what they promised. In addition to this, my husband agreed to project manage for these guys, worked a week of that for lousy pay which was insulting to say the least, and still didn’t receive a paycheck. My husband opened his own roofing company just in the last two weeks, and Aaron (one of their associates) told the owner about my husbands business which is odd, and gross behavior, and the owner and his son were trying to force my husbands hand to sign a non-compete and close his business after just opening it. When my husband told them no, but did agree to sign that he wouldn’t take clients, etc. They then turned around and said they liked the fact he had his own businesses, and said they’d rewrite the non-compete document, they even went as far to say that they wanted to make my husband partner in this company at some point. Yesterday, my husband shows up for work, works the full workday and Dan/Daniel (owners son) decides to call him after the fact to tell him they’re going to let him go because he told them he wouldn’t close his business. I am truly disgusted with this companies business practices, their inability to hire competent roofers, installers, sales representatives, etc, and from what I’ve already seen from other reviews that this shady company had deleted, that they don’t pay their employees, installers, and fire them whenever they see fit. It shows from last week when my husband had to manage one of the installing teams and they had snail pace, and installing the roofing material wrong. Thankfully because my husband isn’t a complete illiterate like everyone else in this business seems to be, he caught their mistakes and fixed it, they didn’t have all the material necessary for the roof to begin with because the initial roofing evaluation wasn’t done properly, and Aaron didn’t order the correct material. My husband even got on the roof, and started installing himself to finish it within a timely period for the customer, and did he get paid for that? Of course not. He also paid for some of the material out of our own pockets, because Dan did not pay for the materials within the timeframe he stated. We’ve lost several hundred just from my husband working at this place, and now we are out of money with nothing to show for after giving them 6 weeks of my husbands time, and our money to HELP THEM succeed at no benefit to our own and we have 4 mouths to feed, pets and a home that is our responsibility. They are also disputing reviews to Google, so I will make sure if they delete this to keep reposting it, I will also post this on Facebook so others can share it. For those that are having their reviews deleted, put it on the BBB as well, file complaints. Dan, and his father should be ashamed at how they’re running this business. My husband also sold a roof that he should get at the very least $4k for, but I’m sure they fired him on purpose so they didn’t have to pay him for it even though he closed it, and did the work. He was also promised a check if he came in today, he came in and they didn’t give it to him. They make me sick!

Avoid this company at all costs. I worked as the call center manager for nearly a year, and I saw firsthand how poorly this business is run. The owners owe money to multiple people and have a history of unethical practices. They abruptly fired the entire call center team without explanation and have recently shut down four locations due to mismanagement.
Their products are also subpar. The gutter guards they install are ineffective and often clog, requiring homeowners to clean them regularly—despite being told they’d reduce maintenance. The warranties they offer sound good on paper but are filled with loopholes and provide little actual protection.
Please do your research and choose a more reputable roofing and gutter company. GGA is not worth your time or money.

Gutter guards never showed up to my home after several attempts so I have decided to look for someone else to do this project.

Ana was absolutely wonderful. She was personable and professional. She was very helpful. Thank you.

Eric, showed up on time and was very polite, we reviewed my needs and he measured my gutter need. He recommended a solution and he understood my needs. We had to spend more time than my appointment was scheduled for and he said that was not a problem.
We came to a solution and he helped with the discounts that were available. He got the price I was happy with and we moved forward with a scheduled installation. He was very flexible with my schedule.

Great workers, Great job well done!

My gutters were installed over a year ago. There was a drain flow problem with one section of the gutters, however, the company did great in resolving the problem. My in-person interaction with JR (management staff) was great. I had several phone conversations with Kevin who went above and beyond on every call to make sure my questions were answered. I appreciate the gutter guard and extra drainpipe installation provide by Jose F.

We have more drips rain falling off our new gutters than our old gutters. Since August 24 we have asked Gutters Guards of America to cure and stop the dripping. A manager came out Dec 14 and said he will follow up. There is no contact - they are ignoring our complaints. We plan to take legal action soon. HW

Would highly recommend, the crew did an amazing job and they kept area clean. Our roof looks wonderful, can't wait for them to install gutters. When they left there wasn't a nail to be found, very thorough clean up. Roof looks wonderful

My experience with gutter guard was fine. The only thing I asked for when they texted yesterday about arrival time. I had asked them too show a badge and they did not!!! On time and took less than 2 hours to install.