Hammond Services

Hammond always does an exceptional job. James was nice and professional. No complaints here. I feel comfortable and safe to get through these cold winter months.

This company treats you like family! From day one their staff is very warm and welcoming. Hammond Services warm receptions has not changed in over 4 years! Mike did and awesome job today on my winter check-up. I rely on Hammond Services to keep my system at its best condition. Thank you for awesome services.

Technician was very friendly and professional. He took his time analyzing the issue and explained exactly what the fix was and returned the next day on time and made the necessary repairs. The technician had to work in close to 100 degree heat and did not complain. Very professional and very knowledgeable. GREAT SERVICE!!!!

Nothing but high praises for the service I received from Hammond! Greg was a very knowledgeable, professional, friendly and helpful salesman with the purchase of a mini-split system for my basement. Also, I cannot say enough about the outstanding service I received from Ken and Lucas when they installed the system -- they went above and beyond my expectations and did not leave my home until the job was done neatly and professionally! I will without hesitation refer my friends and family to Hammond Services time and time again! I had to come back to add to my review as I called on Hammond to repair one of my existing systems yesterday -- Mark did an outstanding job on the repair and maintenance. I cannot say enough positive things about this company!

A/c installation great so far; however, I also ordered the blow in installation in the attic and they put way too much which caused my ceiling to sweat and trap moisture. I called them and gave them a chance to make it right and I was told by the manager that there is no such thing as too much insulation. I had a roofer, home inspector, and another a/c specialist look at it and all three said that the business should make it right. After Hammond showed up and claimed they were not at fault, I then called various insulation companies and they said that it was indeed way too much insulation that would cause these issues. The one thing that really made me mad is the guy was then trying to drill me on code and qualification of these other specialists that came out. I don’t have to prove their expertise or credentials, the court can determine that. Also they said that I was not specific on the installation - am I supposed to tell them how to do their job? When I hire a mechanic, I don’t tell them how to turn a wrench or change oil. If I have to do the research on job specifics and prove that the job was done right or wrong then how in the world can someone say they are a professional.

When they installed the insulation they buried it on what the roofer, inspector, and other a/c specialist said was a damaged duct and it was wrong of them to spray insulation on top that created condensation. The Hammond insulation team only told me that in the future that I should replace ac ducts but they did not tell me that the outer layer had basically came apart. A completely damaged duct is a way different conversation than saying in the future you need to replace the ducts. This could have easily been prevented and yet they take 0 responsibility.

I have to replace my ceiling and all I wanted them to do is clean up the insulation. The damage done to my home is around 5-6 grand easy. I did not even ask for them to replace the ceiling or the ducts. From the moment they entered they were on the defense and that’s why I called other specialists before they came out. Of course they would not claim they were at fault. Apparently everyone is wrong but them. I honestly went with Hammond because they are well know and they rave about customer service and they had great reviews.

I am a Marine Corps veteran and a new home owner and I was planning on using them for all my needs but I guess blessings come in disguise because if they messed up this bad on simple insulation and they do not back of the work that they do then I would be even more concerned if they touched other areas of my house.

I hope this does not happen to anyone else. Beware if you get the insulation. Below are the photos along with the standard of applying insulation.

I value quality, honesty, and respect. I hoped it would be an easy fix and they would do the right thing but I was most definitely wrong. I dislike writing bad reviews but I do it when I feel strong enough about it so others do not get taken advantage of.

Ben and Brandon absolutely killed it with their outstanding performance! I had two super productive calls today, and they were both a huge success. The service we received was top-notch. The only thing keeping it from being perfect is that I thought the pricing for some electrical services was a bit high. But overall, it was an amazing experience!

Very detailed, courteous and informed me of all my options. Made sure I got the best value for my money. It was an emergency and they arrived on the same day and have me a temporary fix until the replacement unit arrives in 2 days. Highly recommended.

Kevin was very professional. He evaluated the job. Explained my alternatives. Was very personable and listened to my side of the situation. His Solution covered the water heater, plumbing of water, gas and venting. Checked the pressure regulator at house and street pressure. He made a confident and competitive proposal. Offered to start the job immediately at 4:45 pm and worked until nearly nine to finish. Piping portion was first class. Then explained the adjustments and how this water heater was not only new but how it functioned. I highly recommend Kevin and Hammond Services.

Ben did a great job! He was very professional and had a great attitude! Hammond takes good care of their employees which we know speaks volumes in how their employees will treat their customers! Well done Hammond! 👏

This service was the seasonal check up for the heating system. Company & Mario sent texts and called with arrival time. He was quick & courteous. Recommended some additional preventative maintenance. One we agreed to, the other we passed on. There was no pressure to do any additional work. Enjoyed having Mario in our home.