Install America

“I recently had my bathroom renovated by install America , and I couldn’t be happier with the results. The work was absolutely amazing! They were professional from start to finish, always on time, and kept me informed throughout the entire process. The quality of the craftsmanship exceeded my expectations, and every detail was handled with care. I highly recommend install America to anyone looking for a reliable and skilled team for their renovation needs.”

Our experience with Install America has been satisfying so far. We were very lucky to have been assigned a great team lead by Justo Castillo with Johnny and Edgar These men were always very pleasant and courteous throughout the entire two and a half day process. Our project was bigger than the typical shower project. Studs had to be added. Plumbing had to be moved for both the shower and the sink. They were very meticulous about keeping our belongings safe from damage and dirt. They carefully moved all of our belongings that were in the way. When they left, everything was put back in its original place and all the debris and dust removed.
Justo and his team do excellent work. They used good quality materials and their workmanship was the best! We love our new Install America bathroom. (Though, in the picture, we still have some painting to do.)

Worse service! I never felt so scammed and taken advantage of. My kitchen measurement where take NOV 2023 project some what completed June 2024. Please do not use this company I am in SC and the service is horrible from David and Jeff absolutely rudeness no communication. This person should NEVER been in business, i never felt so durty dealing with this people.

The thermostats was install so high i could not reach and they expected me to deal with it.

updated, :
install america finally got back to me and fixed what the subcontractors messed up to begin with .not install america but if i could give the subcontractor company a negative 10 i would .
I can honestly say my bathroom project which was my first install was a mess, and they need to research the subcontractors before sending them out bc they should be ashamed of themselves
while the people they sent out were originally nice , and seemed to work diligently, the communication was horrible, and in the end so was the bathroom .
it looked nice when they left but wasnt til after they left i found all the problems. leaky bath faucet with a bent pipe, completely wrong window i had to hold closed with styrofoam and trying to get a hold of someone in the beginning besides rude salespeople was ridiculous. when they finally did send someone from thier own company to fix the original issues , the manager robert and window guy Paul were very nice and helpful and fixed the original items i found wrong, keyword “found” wrong .
I understand people are human , and shortstaffed , but the subcontractors didnt even own up to their mistakes and apologize or anything, just tried to put blame on the customer not hearing properly, which was way off base. Robert from install america thank you for fixing what your subcontractors screwed up to begin with, i honestly wish they had sent you out to begin with bc it wouldve avoided all this mess. thank you

This team(husband and wife) were absolutely fantastic. That combination started us, and especially my wife, with calm and confidence. They showed care with every part of the process. And a completely professional wealth of knowledge for all phases of the job. They gladly listen to all of our concerns and went the extra mile to address them. We now have a new bathroom, ceiling to floor, wall to wall, even a new window!
I'll include pictures. Please excuse the fact that we haven't painted yet.

The salesmen were professional and responsive. The roofing crew completed our fairly large roof in a single day. Bill and the team were extremely accommodating of our schedule. The finished product looks amazing!

I became a customer of Install America in September 2022 after being referred to them by my mother. She had her windows replaced and had a wonderful experience with Jeff and his crew. I contacted Install America because my 1870 home had original wooden windows that couldn’t be opened and was leaking air. I wanted to replace them and get new vinyl windows along with getting rid of a rotting4 foot wooden fence and replacing it with a 6 foot vinyl fence. My salesperson was Jason and I had a wonderful experience with him on selling me the windows and fence. When it came time to install the fence, the crew I had did a phenomenal job. I had Jeff and his crew install my windows and Jeff was awesome. But I did have some issues with the window screenings and some windows weren’t fully caulked. Two of my screenings had holes in them and it took some time to get my two screens replaced. Other than just the screen issue and the caulking issue, I was overall very happy from start to finish. I also seen a huge difference in my heating bill. 2 years later I just had Install America come back to install a new steel front door due to my original wooden door not closing all the way and it kept swelling during the summer and a new metal roof as well. My original roof had tin from 1964 and my back porch roof and peak was all shingles.I still had Jason as my sales rep as before but this time there was miscommunication when it came time doing my roof. I thought they were going to replace all of my roofing decking and lay new insulation down but with all my roofing being good they did an overlay which I didn’t mind cause if anything would go wrong down the line the company would make it right. The issue I had with the roofing install was not enough panels were ordered the first time around because my peak was off centered due do how my roofs are sat up. But Austin who took care of our roofing needs made sure to get more materials ordered to finish my peak in a timely manner. Also I took noticed our roof didn’t have snow guards on them. So I had Austin order me snow guards while we were waiting on the extra panels. He was so professional and informative every step of the way whenever I had a question or if something wasn’t right. The door installer Kevin did a fantastic job installing my custom steel door. He didn’t even take a break when he was installing my door and it wasn’t an easy door swap they had to rebuild my frame and kept working till it was perfect. He also kept the work area clean at all times. Now a week after my roof and door were finished I just had Kyle come out and give me an estimate for a new Trex deck and new railings. It was a pleasure to finally meet Kyle face to face cause if I had an issue or a question about any past install I would go to him. He was so honest with me and got us the price that we wanted and the Trex series that we wanted. He explained everything over to me and took his time making sure we got what we wanted. Kyle is the best salesperson I ever worked with! He wasn’t a regular salesperson trying to make a sale at the end of the day. If anyone is looking to do any home improvement projects I highly recommend Install America. Every company makes mistakes cause everyone isn’t perfect and sometimes there is miscommunication but the issues I did have with my projects they were always addressed and fixed even if it did take some time but they don’t treat you like you’re a dollar sign. It doesn’t matter how much you spend they are just happy to have you as a customer at the end of the day and will help you as much as they can to get you what you want for the price you want. Working with Install America on multiple projects I took noticed they are cheaper then Renewal by Anderson when it comes to doors and windows and you get better quality and lifetime warranty.

When we searched for roof installers CT Install America was the first to call. We set up an appointment for the salesman to come to the house the next day. Daniel was very knowledgeable and explained from start to finish everything including pricing. We were told it may take up to six weeks to schedule the install but were pleasantly surprised when is was scheduled in two weeks. A dumpster was delivered the day before this install. On the day of install five installers arrived shortly before 8:00AM and completed the work before 11:00am. They had tarps covering everything around the house and made sure everything was cleaned up very well. The job was completed on a Friday and the dumpster was picked up Tuesday morning. I requested before and after pictures of the roof and were received when the job was completed. Everyone involved was very polite and accommodating through the whole process and the job was well done. I would recommend CT Install America to anyone.

He was very personable and seemed honest.

The work hasn't begun yet but so far the experience has been pleasant. Called me back promptly and left a message which was not the case with other vendors contacting me. I don't pick up the phone on unknown numbers, I wait till they leave a message then call them back. Well, most just kept calling and harassing without leaving a message. I found that most annoying especially on a Sunday afternoon. Install America called once and left a clear concise message. That's one of the reasons I went with them. In addition the sales person was prompt, courteous and knowledgeable.