ION Solar
Company Highlights
About
ION Solar
Solar that’s easy, efficient & stress free.
The trusted choice in solar since 2013.
ION Solar is a full-service solar company that offers the highest-quality solar systems with world-class support.
Our Mission: Provide the highest quality solar systems & service
Everything at ION is driven by a standard of excellence that's reflected in every aspect of our solar experience.
- Professional, courteous & responsive support from our team of highly trained solar specialists
- An expertly engineered system that meets our strict design & production standards ensuring your system is set up for long-term success
- Only the most efficient, reliable & longest-lasting materials that are protected by industry-leading warranties
- 12 years in business
- Servicio en Español
- Bonded
- Insured
- Offers Financing Options
Frequently Asked Questions
Does ION Solar offer free project estimates?
Yes, ION Solar offers free, no-obligation solar quotes to homeowners interested in exploring solar energy solutions.
What is ION Solar's warranty or guarantee policy?
ION Solar offers a 30-year panel warranty, ensuring their premium solar panels are protected for 25 years and guaranteed to produce at least 85% capacity for 30 years. Additionally, they provide a 25-year microinverter warranty and a 10-year workmanship guarantee covering all installation-related work.
Are there any services ION Solar does not offer?
ION Solar does not offer ongoing maintenance, energy audits, or battery storage solutions.
Does ION Solar have any eco-friendly practices or accreditations?
ION Solar promotes sustainability through eco-friendly production practices with their partners and community initiatives like the ION Earth program, which donates solar systems to reduce carbon footprints.
What safety measures does ION Solar have in place during projects?
ION Solar ensures safety through comprehensive employee training, proper use of personal protective equipment (PPE), compliance with OSHA guidelines and local building codes, and regular safety audits to identify and mitigate risks during projects.
How does ION Solar manage and dispose of construction waste?
ION Solar is committed to responsible construction waste management during their solar installation projects. They adhere to local regulations and industry best practices to minimize environmental impact. This includes sorting materials for recycling when possible and ensuring proper disposal of non-recyclable waste.
What is ION Solar's preferred method of communication?
ION Solar communicates through phone support, email, and online contact forms. They prioritize phone and email for quick responses.
What financing options does ION Solar offer?
ION Solar offers flexible financing options, including cash purchases, solar loans with no upfront costs, solar leases with fixed monthly fees, and Power Purchase Agreements (PPAs) to pay for electricity at lower rates.
Does ION Solar assist in securing financing?
Yes, ION Solar assists clients in securing financing for solar energy projects.
Promotions
ION Solar
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No upfront or out-of-pocket cost to switch
ION offers you some of the best financing options available in the solar industry. Our goal is to reduce your current monthly power bill while allowing you to pay off your power completely.
Terms and Conditions
Contact ION for more information.
Homeowner Reviews
ION Solar
Reviews by Platform
- 4.4 / 5
- 4.4 / 5
- 4.9 / 5
- A+
Only show reviews that mention…
1,519 reviews
Eric S
I would look elsewhere if you are interested in solar. We have had our system for 5 years. It has stopped producing 3 separate times. Never notified by the ION. If I didn’t look at the apps on a regular basis I would never know, except I guess when I have to pay for both the panels and now my electric bill.
My system was out for about 2 weeks - 2/23 was last day of production. I called on 3/6 to ask about it and get service. At that time, customer service said they would call back to schedule. I never received a call back from them. I had to recall customer service on 3/12. They then said they will schedule once a prepay the $250 service invoice and would not schedule until the invoice was fully cleared. I made the payment and the invoice cleared by 3/14. On 3/19 I still hadn’t heard from anyone at ION. I called again and they said they would get with the scheduling department and that my account would be marked as “high priority” and should receive a call in a day or two on getting something scheduled. I just received a text, not a call, that I’m scheduled for 3/31.
I am flabbergasted with the horrendous customer service from this company. I haven’t been producing since 2/24 and they aren’t coming out to “look” at it for well past a month.
They can’t keep my system up and running, don’t notify you when it is down, make you pay for service before it is performed, then if you are lucky schedule you 2 weeks out if you are a priority client… would hate to be a non-priority that is probably a few months out. Its great that you have to pay for the panels as well as electricity during this time.
Stay away from ION, go with someone else.
My system was out for about 2 weeks - 2/23 was last day of production. I called on 3/6 to ask about it and get service. At that time, customer service said they would call back to schedule. I never received a call back from them. I had to recall customer service on 3/12. They then said they will schedule once a prepay the $250 service invoice and would not schedule until the invoice was fully cleared. I made the payment and the invoice cleared by 3/14. On 3/19 I still hadn’t heard from anyone at ION. I called again and they said they would get with the scheduling department and that my account would be marked as “high priority” and should receive a call in a day or two on getting something scheduled. I just received a text, not a call, that I’m scheduled for 3/31.
I am flabbergasted with the horrendous customer service from this company. I haven’t been producing since 2/24 and they aren’t coming out to “look” at it for well past a month.
They can’t keep my system up and running, don’t notify you when it is down, make you pay for service before it is performed, then if you are lucky schedule you 2 weeks out if you are a priority client… would hate to be a non-priority that is probably a few months out. Its great that you have to pay for the panels as well as electricity during this time.
Stay away from ION, go with someone else.
March 21, 2025 · Verified
Chia C
Attentive service, took care of all permits, HOA approval and provided regular progress update on the approval process and construction.
Overall great experience and great product at a great value.
Overall great experience and great product at a great value.
March 21, 2025 · Verified
Fred E
Installation was fast and any questions I had were answered
March 21, 2025 · Verified
Paul K
My wife and I spoke with 3 different companies at our house. Hands down Ion solar was the best. Our sales person was able to answer all of our questions. Walked us through every aspect of things that needed to be done. We should be up and running sooner than expected. The crew that did our installation was fantastic and cleaned up afterwards. We are in Canon City Colorado, and people are welcome to check it out.
March 20, 2025 · Verified
Jimmy J
ION Solar is awesome. They did everything for me and handled the permitting, questions, install etc. One thing you don’t see now days is an immediate response for questions after the deal is done. The contacts I have made have always been there for future questions I have or information I need. Myself and a lot of my friends and neighbors have used them.
March 20, 2025 · Verified
Anna N
ION solar was great to work with and I've been happy with our system since it was installed.
March 20, 2025 · Verified
Kent V
Have had no issue with the system. Solid install and works great
March 20, 2025 · Verified
Dawit G
I like that the process was smooth and everyone was great . The installation was done professionally and it has been working great
March 20, 2025 · Verified
Austin M
ION was a pleasure to deal with. They kept me well informed through the entire process. Highly recommended.
March 20, 2025 · Verified
Austin P
ION made a seemingly overwhelming process, hassle free. The ION team from Mike that came out for our initial visit to Ayjia that kept us updated on the whole process were very quick to respond to any concerns or questions we had. I have recommend ION to several family members and friends, if you're going solar, I suggest going with this team!
March 20, 2025 · Verified
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