ION Solar

A very nice guy came to our door to pitch switching to solar. He said they would return and go over a report specific to us so we could see the impact of changing. I was agreeable to that.
However, I then researched the company and read MANY very negative reviews...so when he contacted me later I told him we were not interested in switching but thanks. I then blocked his number.

Later on, someone different texted me and I was more pointed, asking them to cross me off the list and not contact me again. I then blocked that number.

After some weeks, yet another person contacted me, this time from Minneapolis. Since they disregarded my request before, I didn't waste my time repeating it and simply blocked their number, too.

Weeks later, someone else came to our door. She was very nice but I told her we were not interested in changing anything and no, we did not need to see the report.

That makes four follow-up contacts, the last three of which were after I told them we were not interested and the final two of which were after I explicitly asked them not to contact me again. I now consider this harrassment, and I will file with the FTC and BBB if I hear from them again.

Ion was a fantastic company from start to finish. Answered all questions and kept us updated throughout every step. John Cervantes is an excellent sales agent and a pleasure to work with.

Absolutely amazing to work with. So happy with everyone we have worked with. We were constantly updated throughout the process so we knew what was happening. They were friendly and we knew that we had made the right decision. 200% recommend!!!

Same thing as posted below. A sales rep came by my door today and banged on the door and would not stop until I answered. It woke up my sleeping son who is sick and I was trying to console. When I did finally answer, the rep did not introduce himself as selling solar but as affiliated with PNM as though it was urgent and related to my current electricity. He kept asking me for my current electricity charges and acted offended that I didn’t want to tell him. Further, when he finally confirmed who he was and I said I wasn’t interested, he called me “weird.”

DO NOT CONSIDER THIS COMPANY this has been the worst experience I have ever dealt with on a big purchase . This solar project costed me 30k , Upon install they damaged over 30 tiles on my concrete tile roof, with NO integrity they tried hiding it. ( If you have received ion solar please check their work they are not honest about it) after seen how they left my roof I checked the wiring in the attic, it’s damaged as well ( picture attached) I am having to hold them accountable every Single week and every time I talk to corporate or the operations manager to fix what they caused and they still haven’t ,They even tried putting old unmatched tiles as a bandaid fix and are are giving me a hard time on replacing the wire ,this is unacceptable and this company should not be in business. If they do not fix it correctly within a timely manner I will have be involving the courts.

Had the sales rep by the name Nicholas bang on my door today. I have a sign that says No solicitation, Do not knock. I have three children and two under two. He didn’t ring the doorbell, instead banged on the glass window causing my child of special needs to be frantically disturbed. I followed him down the street where he rang the door bell to my neighbors house. I asked him for a business card and he refused and began covering his name tag to hid his name. This company hires indecent individuals and allows disrespectful behavior. When I called the number on google search it went straight to voicemail. Do not do business with companies that allow unethical practices.