Kinetico Water Systems
Company Highlights
About
Kinetico Water Systems
LIFE IS BETTERWITH KINETICO WATER
Experience a well-hydrated life. Water that’s freed of both natural and man-made issues. Water that tastes better, works better in your plumbing and appliances, makes skin and clothes feel better and saves money and time too. Experience life hydrated by Kinetico.
- 55 years in business
- Servicio en Español
- Bonded
- Insured
- Accepts Emergency Requests
- Offers Financing Options
- Offers Military Discounts
Frequently Asked Questions
Does Kinetico Water Systems offer free project estimates?
Yes, Kinetico Water Systems typically offers free water testing and consultations to help homeowners determine the best solutions for their water treatment needs.
What is Kinetico Water Systems' warranty or guarantee policy?
Kinetico Water Systems provides industry-leading warranties, including limited lifetime warranties on select products, ensuring reliable coverage and peace of mind.
Are there any services Kinetico Water Systems does not offer?
Kinetico Water Systems specializes in water treatment and filtration solutions and does not provide unrelated services such as HVAC.
Does Kinetico Water Systems have any eco-friendly practices or accreditations?
Yes, Kinetico Water Systems designs energy-efficient, non-electric water treatment systems that conserve resources and promote sustainability.
What safety measures does Kinetico Water Systems have in place during projects?
Kinetico Water Systems ensures safety by employing trained technicians who follow industry standards and best practices during installation and maintenance.
How does Kinetico Water Systems manage and dispose of construction waste?
Kinetico Water Systems responsibly disposes of old equipment and recyclable materials, adhering to environmental regulations for waste management.
What is Kinetico Water Systems's preferred method of communication?
Kinetico Water Systems communicates with homeowners primarily through phone, email, and in-person consultations.
What financing options does Kinetico Water Systems offer?
Kinetico Water Systems offers flexible financing options to make their water treatment solutions accessible for a wide range of budgets.
Does Kinetico Water Systems assist in securing financing?
Yes, Kinetico Water Systems assists homeowners by partnering with third-party lenders to provide financing options tailored to their needs.
How does Kinetico Water Systems ensure the quality of its products and services?
Kinetico Water Systems ensures quality through rigorous testing, manufacturing in ISO 9001-certified facilities, and partnering with authorized dealers to provide expert installation and maintenance.
Promotions
Kinetico Water Systems
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$1,000 OFF OF LIST Whole Home Osmosis System
$1,000 OFF OF LIST Whole Home Osmosis System
Terms and Conditions
Cannot be combined with other offers. Contact Kinetico for details.
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10% OFF All Kinetico Water Treatment Systems
10% OFF All Kinetico Water Treatment Systems
Terms and Conditions
Cannot be combined with other offers. Contact Kinetico for details.
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DUAL TANK SPECIAL
Purchase any Kinetico Dual Tank Whole House System & get an A200 Installed for ONLY $495
Terms and Conditions
Cannot be combined with other offers. Contact Kinetico for details.
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BOGO HALF OFF
Buy one Whole House Water Filtration Unit & get a second Whole House Water Filtration Unit at half price of equal or less.
INSTALLATION AT TWO DIFFERENT LOCATIONS INCLUDED.
BRING A NEIGHBOR!
Terms and Conditions
Cannot be combined with other offers. Contact Kinetico for details.
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$0 DOWN 0% INTEREST
$0 DOWN 0% INTEREST FOR THE FIRST 12 MONTHS
Make small monthly payments or pay as much as you want.
Terms and Conditions
Cannot be combined with other offers. Contact Kinetico for details.
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ADDITIONAL 5% OFF
TRADED-IN ON KINETICO EQUIPMENT
Terms and Conditions
Cannot be combined with other offers. Contact Kinetico for details.
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Reconditioned Equipment 30% OFF
On ALL reconditioned / certified pre-owned units while supplies last.
Terms and Conditions
Cannot be combined with other offers. Contact Kinetico for details.
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DUAL TANK SPECIAL
Purchas any Kinetico Dual Tank Whole House System & get the Kinetico K5 of your choice for an additional $700
Terms and Conditions
Cannot be combined with other offers. Contact Kinetico for details.
Homeowner Reviews
Kinetico Water Systems
Reviews by Platform
- 3.0 / 5
- 5.0 / 5
- 4.2 / 5
- A+
Only show reviews that mention…
17 reviews
Mr W
After a disappointing start having had 3 cancellations for an engineer to service our water softener, one finally attended today, not only was Billy polite, he was confident & carried out the service efficiently. Would recommend him.
January 15, 2025 · Verified
Kevi
We have just moved to an apartment which boasted a water softener. A wonderful luxury to have soft water.
Sadly the unit has sprung a leak at a joint and I called Kinetico who confirmed it was under warranty, changed their records and two hours later confirmed that an engineer was to be with me within the hour. Service of the highest order.
Sadly the unit has sprung a leak at a joint and I called Kinetico who confirmed it was under warranty, changed their records and two hours later confirmed that an engineer was to be with me within the hour. Service of the highest order.
January 15, 2025 · Verified
Arvind R
I would like to give you advice that please do not buy this Kinetico Water System because I am not satisfied with this product and also their employees. Customer service facility and technicians are worst, I am very disappointed to buy this system due to unethical behavior from employees of Kinetico water system and Costco. I have wasted my money behind this Kinetico Water system, Please do not buy this Kinetico water system.
January 15, 2025 · Verified
Andreas
The filter was delivered faulty/broken. My water system was filled with active coal and it clogged up up the system so we had no running water in the tabs.
They refused to give money back for filter or pay for the cost that it cost me to restore my water system to a functional level.
They refused to give money back for filter or pay for the cost that it cost me to restore my water system to a functional level.
January 15, 2025 · Verified
Willaim S
Had to have plumbers come out to repair the system installation at a cost of $2,627.00, not to mention repairs for the damage the leak caused, which thankfully was covered by my home insurance. The two plumbers that looked at it said it was installed incorrectly, and with the wrong size drain pipe/hose. When I contacted Kinetico they offered no help, for the $2,627.00 plumbing repairs, the woman merely said she would make a notation on my account. Stay away from Kinetico in San Antonio, or if you do buy one of their systems, have someone else install it. I was told that had I called them they would have replaced the parts for free, but not the labor. If they did it wrong the first time, why would I allow them to do it again!!!
January 15, 2025 · Verified
Wayne W
This company sends out a salesman and he/she gives a good presentation especially letting you know your water is hard and that’s bad for bathing, cooking, and drinking. I had one of their systems installed two(2) years ago and it has failed me. I called and tried to explain that their so called great system has failed me. Their response was we can send a tech out to troubleshoot it because I have a ten(10) year warranty, then they proceeded to tell me that the tech would charge $199.0 for the first thirty minutes(30) and each additional thirty(30) minutes would be at the rate of $64.00. This is highway robbery especially since we’re in a recession. If their product is so good then why did it fail me in two(2) years? I would rather throw the system in the garbage rather than be ripped off. STAY AWAY from this company which is usually in Home Depot or Lowes. In a #1 is giving them too much but negative numbers or zeros are not an option. Sad part is my system is fully paid for. Stay as far away from Kenitico water softeners as possible or you’ll be Sorry. If these fees would’ve been explained to me prior to the installation then I wouldn’t have bought this garbage system.
January 15, 2025 · Verified
Rob
I recently purchased a Kinetico K10 reverse osmosis machine. It came with a thin poor quality unearthed power cord and an unearthed plug. Astonishing for a machine costing over £800. I'm electro sensitive and I've measured over 400 volts per metre emitted from this product. It bothers me incredibly when I have to stand near it to do the washing up. I have been in contact with Josephine Lethmar of Kinetico Customer Support. All she did was pass the buck to the company I purchased it from. She accepted no responsibility and refused to assist me. Well it's a Kinetico product and Kinetico should take action, not expect a third party to solve their poor quality manufacturing. I've never come across such pathetic customer service as Josephine Lethmar from Kinetico Europe. It's incredibly shameful. My advice is to avoid buying from Kinetico.
January 15, 2025 · Verified
Joa
Warning!
If you live in Dallas, TX area do not buy Kinetico Water Systems. There is no way to get good service because there is only one provider and they don't know what they're doing.
Corporate is no help either. They don't return calls.
If you live in Dallas, TX area do not buy Kinetico Water Systems. There is no way to get good service because there is only one provider and they don't know what they're doing.
Corporate is no help either. They don't return calls.
January 15, 2025 · Verified
Tom S
I have a whole home system. Drinking water system, dechlorinator, and a softener, and it's nothing short of perfection. My expensive appliances were starting to show scale, in the dishwasher, and on glasses. Once I added Kinetico to my home, it took about 30 days, for all those stains to be removed from glass, appliances. My wife loves soft water and her hair is silky smooth. Our hands, nice soft skin. Winter eczema is completely gone, just with a softener. Kids drinking the safest water now versus a fridge filter that doesn't do nearly anything like Kinetico does. A+++!!!!
December 4, 2023 · Verified
Kari H
Terrible customer service with Aquarius in Marshall MN; we are current customers having a Kinetico r.o drinking system and water softer and wanted an estimate on a new/updated r.o drinking system. The rep wanted to schedule an in home meeting with a tech, however, we had already had a tech to our residence and had the current system serviced and I stated another in home consult isn’t, needed, I just wanted a price for a new system and asked them to look at our account. The rep stated they couldn’t see we have a current drinking r.o system (even though we do) which was frustrating. I stated I would look elsewhere for a drinking water system, but then she stated she could give a dollar amount “range” for the system. I initially thought that was fine as I’m just trying to get an estimate which shouldn’t be difficult. The rep then quoted $4000-$2000. I stated that is a ridiculous price range and again stated we’d go with another drinking water system (culligan) .. overall Kinetico out of the Marshall MN area has terrible customer service .. needless to say we will be going with culligan (who gave a realistic estimate for a new system when we called them).
December 1, 2023 · Verified
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