Kinetico Water Systems
Company Highlights
About
Kinetico Water Systems
LIFE IS BETTER WITH KINETICO WATER
Experience a well-hydrated life. Water that’s freed of both natural and man-made issues. Water that tastes better, works better in your plumbing and appliances, makes skin and clothes feel better and saves money and time too. Experience life hydrated by Kinetico.
- 55 years in business
- Servicio en Español
- Bonded
- Insured
- Accepts Emergency Requests
- Offers Financing Options
- Offers Military Discounts
Frequently Asked Questions
Does Kinetico Water Systems offer free project estimates?
Yes, Kinetico Water Systems typically offers free water testing and consultations to help homeowners determine the best solutions for their water treatment needs.
What is Kinetico Water Systems' warranty or guarantee policy?
Kinetico Water Systems provides industry-leading warranties, including limited lifetime warranties on select products, ensuring reliable coverage and peace of mind.
Are there any services Kinetico Water Systems does not offer?
Kinetico Water Systems specializes in water treatment and filtration solutions and does not provide unrelated services such as HVAC.
Does Kinetico Water Systems have any eco-friendly practices or accreditations?
Yes, Kinetico Water Systems designs energy-efficient, non-electric water treatment systems that conserve resources and promote sustainability.
What safety measures does Kinetico Water Systems have in place during projects?
Kinetico Water Systems ensures safety by employing trained technicians who follow industry standards and best practices during installation and maintenance.
How does Kinetico Water Systems manage and dispose of construction waste?
Kinetico Water Systems responsibly disposes of old equipment and recyclable materials, adhering to environmental regulations for waste management.
What is Kinetico Water Systems's preferred method of communication?
Kinetico Water Systems communicates with homeowners primarily through phone, email, and in-person consultations.
What financing options does Kinetico Water Systems offer?
Kinetico Water Systems offers flexible financing options to make their water treatment solutions accessible for a wide range of budgets.
Does Kinetico Water Systems assist in securing financing?
Yes, Kinetico Water Systems assists homeowners by partnering with third-party lenders to provide financing options tailored to their needs.
How does Kinetico Water Systems ensure the quality of its products and services?
Kinetico Water Systems ensures quality through rigorous testing, manufacturing in ISO 9001-certified facilities, and partnering with authorized dealers to provide expert installation and maintenance.
Promotions
Kinetico Water Systems
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$1,000 OFF OF LIST Whole Home Osmosis System
$1,000 OFF OF LIST Whole Home Osmosis System
Terms and ConditionsCannot be combined with other offers. Contact Kinetico for details.
Expires 01/01/27
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10% OFF All Kinetico Water Treatment Systems
10% OFF All Kinetico Water Treatment Systems
Terms and ConditionsCannot be combined with other offers. Contact Kinetico for details.
Expires 01/01/27
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DUAL TANK SPECIAL
Purchase any Kinetico Dual Tank Whole House System & get an A200 Installed for ONLY $495
Terms and ConditionsCannot be combined with other offers. Contact Kinetico for details.
Expires 01/01/27
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BOGO HALF OFF
Buy one Whole House Water Filtration Unit & get a second Whole House Water Filtration Unit at half price of equal or less.
INSTALLATION AT TWO DIFFERENT LOCATIONS INCLUDED.
BRING A NEIGHBOR!
Terms and ConditionsCannot be combined with other offers. Contact Kinetico for details.
Expires 01/01/27
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$0 DOWN 0% INTEREST
$0 DOWN 0% INTEREST FOR THE FIRST 12 MONTHS
Make small monthly payments or pay as much as you want.
Terms and ConditionsCannot be combined with other offers. Contact Kinetico for details.
Expires 01/01/27
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ADDITIONAL 5% OFF
TRADED-IN ON KINETICO EQUIPMENT
Terms and ConditionsCannot be combined with other offers. Contact Kinetico for details.
Expires 01/01/27
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Reconditioned Equipment 30% OFF
On ALL reconditioned / certified pre-owned units while supplies last.
Terms and ConditionsCannot be combined with other offers. Contact Kinetico for details.
Expires 01/01/27
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DUAL TANK SPECIAL
Purchas any Kinetico Dual Tank Whole House System & get the Kinetico K5 of your choice for an additional $700
Terms and ConditionsCannot be combined with other offers. Contact Kinetico for details.
Expires 01/01/27
Homeowner Reviews
Kinetico Water Systems
Reviews by Platform
- 3.7 / 5
- 5.0 / 5
- 4.2 / 5
- A+
Only show reviews that mention…
32 reviews
Joan E
Mike is the best! He’s smart, very experienced and a great problem solver. He did my install creating a small profile for the softener and Silica filter and hooked up my filtration system to the kitchen sink and icemaker. He’s also personable, thoughtful and kind. Very grateful I found this company!
July 9, 2025 · Verified
V S
As a long standing customer (I have a Kinetico water softener and water filter), I was really pleased with the buying experience as I had to replace my 10 year old K5 filter. The engineers were friendly, professional, polite and efficient. The customer service was excellent as they answered all my queries promptly. Would recommend Kinetico to anyone who is thinking of purchasing water systems from them.
June 19, 2025 · Verified
adley S
Paul was very thorough, walking me through the process and answering all of my questions even when it was for the second or third time. There was a second gentleman with Paul (which rudely I cannot remember his name), who was also very patient and knowledgeable. No hard sell. Just informative, polite, and respectful.
June 6, 2025 · Verified
Michele H
First I’ll say, I love my Kinetico system. I have had it for probably 20 years. I had my yearly maintenance scheduled and had to reschedule because of a plumbing issue. They were understanding when I had to reschedule and today the technician was very nice and informative about the questions I had. I recommend Kinetico system for a whole house filter every time the subject comes up!
June 4, 2025 · Verified
Karin W
Mike provided excellent service, he even saved us money by not replacing a filter because it was not yet time and he knew it would be good until the next service. This is honest service and is rarely found in todays service community. Great job by Mike and the Kinetico team.
May 22, 2025 · Verified
Kathaleen W
Our experience with the Richmond & Central Virginia Kinetico AWS team was AWESOME! My husband and I were impressed from the time we made the appointment to the system installation. This is truly a professional company that has the client’s best interest in mind. They provided appointment reminders and sent a bio with a photo of the technician that would install your system. Our sales rep Paul was a subject matter expert and provided a very thorough presentation. Kevin our installer, was on time and was also a subject matter expert and answered any questions we may have had about the system. After the system was installed Stacey, the admin assistant sent an email with the warranty information. Thank you all for GREAT customer service and, for making a big difference in our lives.
May 2, 2025 · Verified
CodaMom
I have been trying to pay my bill. I didn't know that my card on file didn't work. (Gee, they could have told me that via email.) Kinetico insists on a card on file to be taken out every month. My contract work and my money don't work that way.
They send you a cryptic text, but then when you call, you are on hold. (Don't try to call over lunch; they aren't there.). Then I got two cryptic messages back while I was on the phone working. One from a man that had no useful ability to speak English and then a woman called, where half the message was cut off. I called them back (this is call-back number 3, trying to resolve this), and I was told that Kinetico doesn't have a payment portal, so you MUST put a card on file.
Their billing system is archaic and their snooty attitude with their customers is in dire need of an
adjustment. Thank goodness I like and need their unit, or I would send it back.
They send you a cryptic text, but then when you call, you are on hold. (Don't try to call over lunch; they aren't there.). Then I got two cryptic messages back while I was on the phone working. One from a man that had no useful ability to speak English and then a woman called, where half the message was cut off. I called them back (this is call-back number 3, trying to resolve this), and I was told that Kinetico doesn't have a payment portal, so you MUST put a card on file.
Their billing system is archaic and their snooty attitude with their customers is in dire need of an
adjustment. Thank goodness I like and need their unit, or I would send it back.
March 27, 2025 · Verified
Rob H
This has been a wonderful system and the service has been top notch. We no longer get any sort of scale and in fact, we just had our tankless water heater flushed and the technician said it was was one of the cleanest flushes he has ever done. I would recommend their water system for anyone and the service can't be best.
March 5, 2025 · Verified
Sean C
I had a fantastic experience with Kinetico Advanced Water Systems of Central Virginia. Daryl, the sales representative, was extremely knowledgeable and helped me choose the perfect system for my home. Mike, the technician, did an excellent job with the installation--professional, efficient, and thorough. I'm now enjoying my new K5 system, and the water quality is amazing! I highly recommend Kinetico to anyone looking for a top-notch water filtration solution.
February 19, 2025 · Verified
Gerry W
Mike installed my RO kitchen system yesterday. Awesome experience! He was professional, knowledgeable AND very kind (which I so appreciated). I haven’t used it yet since I’m still in the midst of my kitchen renovation, but I’m sure it will be great. Everyone I dealt with in the company has been wonderful.
February 12, 2025 · Verified
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