custome
Great experience
December 8, 2024 · Verified
Sharon S
As soon as we told the rep we were not making a decision that day he pretty much packed up and left. No written estimate… their loss.
December 6, 2024 · Verified
Michael
One week after having a representative come to my home and give me a written and signed quote along with an installation date, I was informed that the representative had underestimated the price by $500 and was given the option of agreeing to the new price or to be let out of the contract. With the situation I was in, I agreed to the new price. The only positive issue out of this was the speed they were able to install the lift. Thank you Clint!! My wife loves it and I am happy with the stair lift.
December 6, 2024 · Verified
custome
People who work for your company are knowledgeable and very polite.
December 1, 2024 · Verified
custome
2 day project took 10 days. Installed wrong items. Fraudulent documents created by company and did not give terms agreed upon. Avoid this company at all cost!!
November 30, 2024 · Verified
custome
Installation of this product was subpar to say the least. The salesman was wonderful. The actual product is great. But the installation is done as a do it yourself. They did not hide the electrical. They just have the cords across the step and hang down a wall. I would not recommend using this company due to their installation.
November 30, 2024 · Verified
uce E
We mistakenly thought the chair would move at the landings automatically, not manually. Unfortunately, at the top landing, it is not safe for my wife to operate the chair. She needs help in order not to have a mishap and fall down the stairs. The chair otherwise operates beautifully up and down. I wish it didn't require as much space on the stair case as it does, as it makes it difficult to move some other items up and down.
November 28, 2024 · Verified
Rose M
The salesman “Mike” was great…the installer was the best!
November 27, 2024 · Verified
Larry K
i was having issues with my stair lift but thanks to Chris (installation manager) and Zae (professional installer) they were able to fix the issues. They were extremely helpful, courteous, experienced and made me feel like I really mattered to them. I talked to Chris in the afternoon and Zae was out the same day and had the lift fixed in a couple of hours. This is an extremely professional company with employees that truly care. I would highly recommend them and their services to all that need mobility assistance.
November 27, 2024 · Verified
Sybil
Very professional with nice & courteous customer service. The installation with Matt Hollis was easy, quick and thorough. Was elated when the sales associate, James Williams, informed me during his presentation the company also do bathroom remodeling. I am going to use them when it's time.
November 24, 2024 · Verified