LeafFilter Gutter Protection

We had very old gutters, our basement flooded a lot and we didn't know why. After we got our new gutters, we have no water in the basement and no worries of any kind. They require no maintenance, so this past fall we didn't have to worry about cleaning them. The installation team did a good job and quality control was high. I am very satisfied with the new gutters and with LeafFilter.

salesman gave incorrect info, did not provide proper ordering and failed to respond to calls after installation.
Had to call corporate to get issue over front door resolved, finally removed guards from that area, as when rained was like waterfall and front door couldn't be used.
Found service department gave contrary answers than salesman, and not most friendly in helping resolve issues.
Would not recomend tghis product or firm.

After initial quote they cut their price nearly 50%. Doesnt make u feel good as a consumer.

Pounding on my roof during the install of the Leaf Filter product caused the sheetrock on the vaulted ceiling of my family room to crack. I reported the damage to the installers as soon as it happened, who took some pictures and continued to work (causing more damage!)

The company then later said the damage could never have happened from their installers. They used "prior sheetrock repair evidence" (which was as a result of 4 square holes that were intentionally cut in the ceiling to run electrical wires for ceiling fans) as the justification for denying that they were at fault.

Only giving 2 stars instead of 1 because the product does work really well, if your house is still standing after the installation!

I live in Augusta ga. And installed your product at my lake house. It works incredibly well especially for Georgia pine straw. I would highly reccommend this product. Billy Dakuras

I don't know if this poor design or poor installation but it appears that debris has collected on the screen and when it rains it creates a flow of water over the side of the gutter in several locations. This is exactly what they promise will not happen with their product. They told me that the wind will remove the debris. Apparently the winds in East Tennessee are not strong enough. I called customer service and they stated that I should go outside during a rain event and video tape the problem areas. They also stated that if they made on on-site visit to evaluate the problem and determined that it was not an installation problem, they would charge me for a service call. I have no doubt their decision would be. Bottom line, I will end up paying someone else to remove their product and just have the gutters cleaned periodically. Lesson learned. This was a total waste of money.

I am a single parent trying to fix up my house and do it on a single income. I saw the product at an event I attended and they took my info to contact me. I got a call every day until I answered it and their rep came out. The rep was there for 1 hour and had the quote made up with no detailed bill on materials or anything. Me being a trust-worthy person I agreed to have the work done and the gutters were installed the next day while I was at work and my underage daughter was there. My daughter signed the agreement in my name as instructed by the company rep. I came home and 2 family friends that have big construction companies called me that day and asked how much I paid. I told them and they both told me I was taken and was charged double for the little amount of gutters I have. I called my rep that night and explained this to him and then called his boss and was told I would get a call back. It is 2 weeks later and no call and no answer. I have sought an attorney to see what my rights are as a consumer and will be following through with her. I have taped every conversation with my rep and have the name of the installers (that weren't leaf filters employees) that told me what the normal cost was for the gutters if they were to be my 1st contact. These installers were excellent and don't have a clue what I paid for this job. I also contacted the Better Business Bureau because they constantly refer to them in their talk trying to get you to buy into their product. I just want to let other not so informed naïve trusting people to get a second opinion before signing anything!!!

True. Keeps stuff out. Including water. Water runs off instead of into. Plus water runs out all the seams. It is a lousy system.
Susan Simonson

We paid over 8000 dollars for the leaf fitters for our house. We had 2 installers come at 11am to do the job. They left to go to lunch and then took over an hour for dinner. Consequently they were finishing the job after dark. We have a wooded lot on both sides of us and a woods behind us. No light. They finished the job at 9:20pm. They did not clean out the the gutter system adequately ( we know this because we watched Jose clean them out) they left screws out where they should have been, they left gaps in the leaf fitters where leaves could get in etc. Our complaint is that the company doesn't send anyone out to check on the work that is done. There is no accountability. I got up on my ladder and inspected their work the next day and was sick at what I saw. I am not one to complain about things. This is the first time actually that I have done it. The company did send someone out and the job was done perfectly. Jose is a tremendous worker and definitely deserves a bonus or pay raise. He came at 9 am and worked until 5 pm. Took no breaks whatsoever. He started at the front of the house, took off what was put up,cleaned the gutters and installed the filters perfectly and cleaned up every bit of mess as he went along. The others did not do that and by 9:20 couldn't see the mess they left. Again we blame the company for not checking up on the job the installers are not doing. If all the workers were as good as Jose that would not be necessary but unfortunately that is not the case.

I had leaf filter system installed on my house last week and I am very unhappy. My primary complaint is not with the product or the installation but with the company's deceptive sales practices and stratospheric prices.

I found out about LeafFilter at a county fair in Southbend IN about 3 weeks ago. I was intrigued with the product and agreed to have a free estimate made. The "free estimate" turned out to be a 2 hour high pressure sales pitch ending with me signing a contract to pay $6335.00 for 235 feet of gutter screen. That works out to $27.00/foot for what is essentially a piece of perforated PVC plastic with stainless steel screen over it. Keep in mind that I could have had the entire roof replaced and new gutters installed for about the same money! The initial quote was $32.00/ft but he knocked $1200.00 off just like that if I agreed to his installation time. I said I wanted to think it over and discuss it with my wife but he told me the the "special" discount would be void the next day. After signing he told me I had three days to cancel the contract as required by law but, I was not given the contract cancellation instructions which is also required by law.
He then asked me when I would like them to be installed. I did not express any preference so he asked if he could arrange installation at his convenience. Well guess what? He had a "crew in the area" and they could be installed the the very next day. They showed up at 7:30 am and were done and gone by 1:30. In fact it took two men only 6 hours to do the whole job! So much for high labor costs. This included two inside corners and 7 outside corners.

The day after I got up on the roof and inspected the job. An entire 25 foot section was missed on the carport. I put a stop on the check and after doing more research and being still within the 3 day time limit I decided to cancel my contract by writing cancel across it and sending via certified mail.

It took less that a week for my wife to get a nasty phone call from the salesman threatening prosecution under federal law for breach of contract. The district service manager left me his number and I called him. He was very patronizing and basically told me I was in breach of contract and subject to a lawsuit. I informed him that I had cancelled the contract and sent it by certified letter. He denied having received the letter. He told me it was impossible to cancel since the work was already done. We ended our conversation basically with him telling me I will see you in court.

I found out the next day that the certified letter was at the Farmington Hills post office and that the local leaffilter office had not signed it and had refused to pick it up even though it had been three days.

My desire to cancel was based more on my remorse at paying the outrageous price than anything else. Not wanting to get lawyers involved and wanting peace in my family I agreed to honor the contract if the carport gutter was finished which it was.

This is the advice I would l leave for anyone contemplating installing the leaffilter system.

Know going in the price quoted is grossly inflated. I have heard that they will take as little as $10.00 per foot.

The salesman will tell you the installers are employees of the company but they are actually contract workers who get paid by the job.

Never let them install before the 3 day cancellation time is past. It greatly complicates your ability to cancel.

Demand the cancellation form with your copy of the contract. You will need it if you decide to cancel.

If you decide to cancel the contract hand deliver the paperwork if possible.