David S
We have had a very good experience with Luxury Bath of Seattle. We had to remodel our guest bathroom because of water damage. Our salesperson, Jeremy, was both professional and personable. He spent a lot of time helping us select the shower walls and flooring. Jeremy kindly suggested that we could save money by purchasing a pre-assembled vanity instead of having one custom-built by Luxury Bath, and we definitely appreciated that suggestion. Our installer, Felipe, was truly a master craftsman. Everything he did was perfect, at least to our eyes. We are more than happy to recommend Luxury Bath of Seattle.
September 27, 2024 · Verified
arbara L
We just had our shower area and floor done by luxury bath. The walls and tub look amazing. This company is so efficient. They have great staff. Herbert, in charge of construction, knew what he was doing and adeptly responded to some unexpected tricky situations. We liked working with him a lot.
July 24, 2024 · Verified
arak D
I like to recommend this amazing company
They remodel a shower for me ,
I realy love the look, and haw easy it is to clean .
The installer was very friendly and communicate with me through the whole process,
In less then 2 days I have it all ready!
It was helpful to visit the show room in Redmond , to understand haw it going to look,
Don’t take risk, hire luxury Bath!
July 4, 2024 · Verified
RedmondGem8
My walk-in shower (replacing my old tub) turned out beautifully. My experience with the employees of Luxury Bath in Redmond was positive from start to finish. Shane, the sales manager, was the first person I met when I walked into their showroom. He was immediately welcoming and helpful, and he remained that way for the entire project, even through delays, misguided design issues & production mistakes. I do wish their showroom had more physical examples of their materials because I'm not very good at visualizing the finished product from a catalog or a tablet screen (one of the reasons I chose them was because they have a "showroom" in Redmond, which is local for me, but was limited on physical samples). I'm giving them 5 stars because of the employees I worked directly with (Shane, Felipe & Esteban). Both Felipe and Esteban (and his helper) were incredibly hard workers (I hope I'm spelling their names correctly)! Punctual, friendly, clean, respectful, hard working, highly skilled in every department (custom building, plumbing, electrical & even painting). Shane was so patient with my indecisiveness, he never failed to respond to a text from me, and he took the time to really listen to me and answer all of my concerns. As for Luxury Bath itself, I can't say that they were overly concerned about keeping my costs down, or providing the kind of transparency on the quote or the invoices that could have helped me make more cost-effective choices. I've done some research on how much a bathroom remodel like mine should cost, and also got another estimate from different company (not as local) that came in significantly lower, so I was shocked to have ended up paying as much as I did for something I probably could have done for half the price if I had managed the project myself with an independent contractor (a big "if," as they say). But I'm someone who wants to be advised by "experts" and let them handle all the details, so I signed a contract with LB & crossed my fingers for a positive experience & satisfying results. I got both. But I never saw a true "price breakdown" in the quote I received. I never saw an itemized invoice when it was time to pay. But I was so impressed with Shane & the way he treated me, I decided to take the leap, trust my gut, and give a Redmond business my business! The finished product is perfect, so I got what I paid for in the end. Thank you Shane, Filipe & Esteban! I would hire you all again in a heartbeat & would highly recommend you to anyone, anytime.
May 9, 2024 · Verified
Melissa
We did a full remodel. The process had many hiccups and delays and miscommunications. And it was downright frustrating at times. I drove most of the process and felt like I had to task master from the first meeting to the very end. BUT I know from other home improvement projects that they ALWAYS have issues, and YOU NEED to drive the process for results.
Most importantly the final product is gorgeous. Our installer Gil, is a master of his craft and an extremely pleasant person. We feel so lucky to have worked with him.
As for the other employees (and we spoke to many) they all seemed to care and did what they could to right any wrongs. Ultimately I would recommend.
April 4, 2023 · Verified