MaxHome

Our shower remodel and installation was done by Simon Benster. It was a little more complicated than first anticipated. Simon was very knowledgeable and worked through the issues and explained each step of what he was doing. He worked with my wife to make sure everything met her needs. It took about a day and a half. We were very pleased with the results. He cleaned up everything before he left. 👍👍👍👏

UPDATE: MaxHome representative named Brian called us 04/09/2025 to intimidate that their legal team is upset with the review stating that the picture impacts their business. To make it clear the picture is not the original installation by MaxHome but the result of different caulking applied by my previous tenant. Before the review they refused to do any repair reasoning that it is not under warranty anymore due to different caulk applied. The current solution they extended is to spend $3000+ to reorder material and labor which would completely replace the current shower. We have spent $8000+ for this project and now due to simple caulking mistake we have to remove the whole shower and spend additional money.
The reason for this review is to raise awareness to future customers to avoid making any repair work (even by mistake or with any other contractors) because MaxHome will waive entire warranty and your only choice with MaxHome would be replacing the whole shower.

Deeply Regret Choosing MaxHome – Stay Away

We hired MaxHome to install a walk-in shower after their salesperson confidently promised that we would never have to deal with mold again — which was the main reason we wanted to remodel our bathroom in the first place. They also guaranteed the material was so durable that it wouldn’t be susceptible to damage of any kind.

Fast forward a year, and mold has returned. When we contacted their service department, we were told we’d have to wait an entire month for a technician. We had no choice but to wait — only for the technician to show up and refuse to do any work, blaming the presence of a different caulk.

Now we’re stuck with a moldy, unusable shower, and no other contractors will touch it because they don’t know how to work with the acrylic surface MaxHome installed. MaxHome refuses to take responsibility or offer any real help. They clearly do not stand by their product or their promises.

We truly regret ever becoming their customers. Don’t fall for the sales pitch. Don’t get caught in their net.

Hello, i had a walk-in shower installed in my master bathroom.
The sales person that I had was Tony Leviner, the General Assistant Sales Manager. he was very knowledgeable of the different products that they offered.
The person that did the installation was very professional and walked me thru the process as he was performing the install.

i did have 1 instance that i have a problem with.
they were supposed to install a low rise flooring unit. they contacted me before the install to inform me that the only flooring unit they had had a 5 inch wall and asked if they could use it as a substitute.
They offered to send me a $500.00 gift card for the inconvenience, which I accepted.
It has been 3 months since the installation and i have not received the gift card.
i have contacted them twice.
The first time they were going to look into the situation and advise what was taking so long. (They NEVER called back)
The second time they said "the gift card was put in the mail last week and I should receive it any day" THAT WAS 3 WEEKS AGO AND STILL NO CARD.

Everyone that I have talked to at MaxHome were friendly and helpful. Logan who came out and installed our walk-in shower was very friendly, helpful, and efficient. The install took longer than anticipated but Logan handled the problems. This installment could not have gone as smoothly and efficiently without his knowledge and skill. Thank you.

MaxHome was with us every step of the way from start to finish. We received phone calls from managers to make sure we were satisfied with the our sales representative as well as after the work was done. They were prompt and very clean. I'm satisfied.

Totally professionals! From start to finish, everything was perfect. Our installer, Kerry, was great! He worked fast but, didn’t overlook a single detail. When he left, it looked as if no one had even been here….. except for the perfect shower! I highly recommend, at least, a conversation. You won’t be disappointed.

Susan Williamson is professional, courteous, thorough and quick. She understood exactly what I needed for my mom. Highly recommend! They called me in less than an hour to schedule my new shower!

After a great deal of research on our shower upgrade we decided to go with Max Home. Our salesperson was very helpful and our installation was completed by Kerry who was very informative about the process of the installation.

To start I have a very small bathroom.
The small shower space that I had was in desperate need of a makeover. A modern makeover! I only had a shower head with barely enough space to turn around.
I stayed within my budget without a lot of the extras. Very pleased with the results.

I wanted to replace my old shower and tub to a new shower. I was told this would take one day to install. Very curious, I said OK. Kerry R. showed up. To my amazement I watched as he removed the old shower. I took pictures as he removed the old tub and started to put in the new shower. When everything was completed, I was amazed with the time it took one person to get it all done. My wife is so happy she can't stay out of shower. I would recommend MaxHome anytime to anyone who want to upgrade their bathroom.