Mr Roof & Remodeling Company

Update
A response was posted to these particular review, I was also contacted by Juliet from able. I was giving a list of questions to respond to which I gracefully did back on July 3, 2025.

I did not hear from Juliet or anyone from the able team. . I’m planning on sharing my experience with the Better Business Bureau as well.

Homeowners beware. This is hands-down, the most unreliable company I have ever worked with and unfortunately, I have worked with quite a bit of them. From the beginning, this company has done absolutely nothing to earn my business. Why they’re saying under the brochure is something you will never For example, the install windows to my basement, the destroy the window frame that was originally there so I have to ask to have somebody come in and review the situation before he can’t even be fixed Not only that, because of the poor work, I now have a basement that flooding with water, please see pictures they will take no ownership and they will do absolutely nothing to correct the situation. They installed a new roof, the job was poorly executed, so I have to actually get the issue escalated before anybody Able Roof can actually fix the problem. In other words, they do not check their work and unless a client complaints, be prepared to be a stuck with a defective product. I indicated in the picture they complain in a siding work that looks absolutely horrible When I talk to Abel about it and they say they simply don’t do any pain jobs However, the problem is not a painting job, Which is not something I’ve ever asked for, The problem is that They are little section of the house are very old that for what I’ve seen on other types of siding, it is taken care of by the siding company, however,
Able Roof does not care at all. The only thing they want is charge you an steep amount of money. I have spent close to $20,000 so I asked him not to finish the job. I will find somebody else now they wanna give me a fraction of what I paid for Claiming that now they had to charge a restocking fee or something along those lines. Horrible, horrible work in no ethical practices for sure.

The crew arrived early and worked all day. They also cleaned up everything afterward and I am extremely pleased. The roof looks great! Zach was very helpful in assisting on how the process works and answered all the questions I had, and even responded while he was taking family time with a new baby. I would highly recommend Able to anyone. Excellent customer service all around.

We had terrible storm damage to our roof. Able Roofing was able to come out the very next day and do an assessment of the damage and got an estimate to us by the end of the day. They also were able to get our roof tarped in the meantime to protect it from damage while we waited on insurance. They were very easy to work with and talked us through every step of the process. The crew came out and had our roof replaced within a day. The crew was very professional and did an excellent job installing the roof and cleaning everything up afterwards. Attach is a picture of the roof tarped and the other picture is of the brand new roof. 10/10 will reccomend to anyone who needs roof repairs.

We needed a roof replacement after storm damage. We filed a claim with State Farm and received a lot of pushback. Zach above and beyond to advocate for us, and finally got the job done. As the saying goes, “When you give a mouse a cookie, it’s going to want a glass of milk.” The project snowballed into new gutters, soffit, siding, and stone fascia. Able was easy to work with, communication was great, crews were on time and efficient. We couldn’t be more pleased with the outcome!

Do not ever consider this company if you want quality work completed with honesty and integrity. They destroyed our property, did not complete all work, left nails and scrap metal all over the property. Our walk in closet was filled with nails, dust and wood and was told we are accountable, our garage was left uncovered and alot of things had to be thrown away, are atic was recently cleaned and re insulated was left with 2x2, shingles and dust throughout. They keep asking for their money. In addition, the new sales guy Jeff sold me a metal roof and they dont even do metal. They will also not update their records to classify this job as a insurance claim to excpt my insurers payments.

Don't use this company!!!

Able Roofing has been our go-to roofing company for decades, having replaced our roof in 1996 and a skylight in 2022. When it was time for a new roof again, we did our due diligence and got four estimates. Ultimately, we chose Able Roofing again, largely because of our sales representative, Zach Harmon.

Zach was incredibly patient as I obsessively searched for the perfect roof color. He went above and beyond by providing addresses of multiple homes where Able had installed roofs so I could see the shingles in person. He also worked closely with us on shingle selection and eventually upgraded us to a premium-grade dimensional shingle at the original contract price.

There was a small hiccup when the wrong shingles were initially delivered, but after one call, the issue was resolved—though it did cause a slight delay, extending the project to two days instead of one.

After the roof was installed, my husband had a couple of concerns, and Able Roofing sent a representative the same day to address them. I also had questions about our final statement, and Zach responded immediately. In the end, everything was exactly as the contract stated.

Able Roofing has been a trusted company for us since 1996, and with salespeople like Zach Harmon, I have confidence they will continue to serve homeowners well for years to come.

From start to finish everyone we have interacted with was amazing and informative! Ryan walked us through all the options, lead times and was available for any questions we had. Their prices are very reasonable, especially with the quality of work we received. Mario and his team were very professional, kind and courteous. Our roof looks beautiful! They kept us up to date on how the install was going. They took the time to make sure they left our yard clean and safe for our children and pets! They even came out the next day to inspect and make sure we were happy with our new roof! I can’t wait for them to come back to do our gutters! I have never worked with a more professional team!

Abel Roof did a great job for me. Their representative, Zach, came to my house and gave me the quote. He was very professional and polite.
The instalation crew were excellent and worked like a well oiled machine. They arrived around 07:30 AM to start the project and they were finished and cleaned up by 3 PM.
I would recommend Abel Roof to anyone. My neighbor even commented on how efficient the crew were.

My mother recently had a new roof installed. She got quotes from 3 companies. Able roofing not only had the best price they also don't put undo pressure on you . They give you the facts and all the information so you can make an informed decision. We worked with Brett Wilder he made sure we were comfortable. The roof is beautiful.
Thank you Able roofing and Brett

We couldn’t be happier with our roof. Our sales person, Rich, was fantastic. He put a very detailed estimate together and took his time explaining all aspects of the products and installation. The installation crews did a great job with install and clean up. Our roof looks awesome! It’s not a huge deal but the only criticism I have is the crew that came out to do the gutters left the contents of the gutters all over our yard. Overall great experience with fair prices!