Cristeen S
5 yr old walk in tub started leaky from the door, got a prompt response from Newpro and Al R was our technician, he was on time, courteous, and knowledgeable. After talking to the service department and leaving for the a short time he came back and replaced the door hinge. He was quick and clean, you'd never know he was there. If his repairs don't solve the problem I hope he's the tech that has to come back. Thank you, Al. The Schena's.
April 29, 2025 · Verified
Zamarine C
NewPro gave me an experience that felt more like a five-star dinner than a home improvement project. The sales rep took his time, walked me through every window option with zero pressure, and followed up even after the job was done to make sure I was happy. Between the great price, the professional installers, and the unbeatable customer service, I couldn’t be more pleased.
April 25, 2025 · Verified
Maria D
Their response to a resolve a problem was excellent. Al was very professional and understanding to the questions asked. Highly recommend him.
April 1, 2025 · Verified
Ronald G
I recently chose New Pro for a home renovation project and was extremely satisfied with their service. The team provided clear explanations and solid answers throughout the installation of a walk-in shower, which was completed beautifully in just three days by a professional and friendly worker. The craftsmanship was excellent and the meticulous cleanup was appreciated, making New Pro a highly recommendable choice for anyone considering similar upgrades.
March 28, 2025 · Verified
Erin M
They scammed me. They ruined my floor, walls and ceiling, things kept changing and they over charged and then ghosted me. 27000. To ruin my bathroom. Never do business with them . I am currently starting litigation to get my money back.
March 22, 2025 · Verified
ikitya C
Al was absolutely amazing I told him the problem he was very Efficient quick and did a great job he even let me test the water to my level of comfort hopefully we won't need service again but if we do I'll be asking for AL 😊
March 20, 2025 · Verified
Lisa M
I am so pleased with my new shower. Very happy from start to finish. Kenny Geoffrey, project manager was extremely prompt, professional and very efficient. Great conversation throughout the day informing me about the process. Hard working employee, kept the area immaculate, very attentive to detail. Andy the plumber was extremely prompt and efficient also. Both very polite and thorough. Thank you
March 17, 2025 · Verified
Huto
Larry urban who came in to fix my storm door did an excellent job. He was very efficient knew exactly what he was doing. He did a very neat job too. Was very courteous. His is an amazing worker
March 14, 2025 · Verified
William M
I had a great experience working with New Pro when replacing my roof in 2024. Despite my home's steep pitch, multiple windows, and other complexities, their team worked efficiently, arriving on time with a skilled crew that completed the job in two days. They were professional, attentive to detail, and even quickly resolved a minor issue with my generator cover, leaving me very satisfied with their service and the quality of my new roof.
March 14, 2025 · Verified
Howard
From the moment I called New Pro for window service, their professionalism and promptness stood out. James and Greg not only fixed everything they promised but also went above and beyond, finding and addressing additional issues, including my troublesome picture window. The excellent communication and on-time service have made me a lifelong fan, and I’ll gladly recommend them to friends and colleagues.
March 10, 2025 · Verified
