Nu Look Home Design

I had all of the windows and sliding door in my sun-room replaced last year. Exceptional product (Infinity) and workmanship. The crew did an outstanding job and I couldn't be happier. I will be using them again soon to replace the rest of the windows in my house.

They came in and replaced my windows and installed them in one day smiling the whole time we interacted looking like walldo lol Thanks

After requesting a print out of the contract two times I heard nothing from Nu Look. After sending pictures with concerns two times I heard nothing from Nu Look. After telling not one but two of Nu Look representatives that all extra materials need to stay since the crew didn’t speak English. Which I was guaranteed at least one could they took it all. I had to call to get On materials back. There excuse was they “forgot”

NU Look home design is a very professional house maintenance design and construction company. No matter how big or small the project is, they are very serious, professional and complete the project quickly. Thank you very much to NU Look Home Design Columbia-Maryland, Mr Rick Selby,Mr Philip Conner,Mr Mark Molander,Ms Sandy and all the staff…. My neighbors were very impressed after seeing the renovation of my house, saying that NU look home design's house repair work was very professional, excellent and fast.

Use this company before for our siding and roof and it was fine. I liked it and I wanted to go with them again to replace windows, but I have not heard from the sales rep. He has not given me his number and I want to go with them, but I can’t because I don’t know what to do. Also, the sales rep was kind of rude at the end when I said I needed time to think about it

I’m so happy they do very good job on my roof! And they cleaned good also after done roofing
Thank you very much to NU Look Roofing I’m so appreciate your business.

Today's experience was a very positive one. After owning our slider door for a handful of years, we've recently been having some problems. Shawn Barrick completed a thorough analysis of the issues. He is extremely knowledgeable & explained everything in detail. He explained the options and outlined the process completely. His friendliness only added to the positive experience. Thank you Nu Look for your quick attention to scheduling our appointment.
Kelly Schneider

The workmanship and professionalism is unmatched. Jason, Jake, and George were amazing to work worth. It’s like we’re living in a new home.

I’m finally posting this review of our “new” windows that we had installed in 2020 and the reason it took me four years to post a review is because we’ve had issues ever since they have been installed.
The main issue we’ve had was whistling and or howling from at least five of our windows that we had installed and three of them being in my children’s rooms. The whistling and howling was so bad that my daughter didn’t want to sleep in her own room for almost 2 years whenever we had a bad storm or high winds. We called and made a complaint pretty early on and they came out. I want to say at keast four times they even replaced the big window in my daughters room and it STILL whistled! They also had the manufacturer rep come out and they looked at it and tried to figure out why it was whistling to no avail.
After many attempts and actually even replacing the one of the windows, we gave up and just realized we’re gonna have to deal until we move. It’s a shame when you spend over $15,000 for windows and they make your life worse rather than better. The company was unable to fix it and/or give us any type of compensation for this problem.
Almost 4 years after we had them installed, we got a call from someone at Nu Look out of the blue. She told
My husband that she saw we had an issue that was unresolved and wanted to reach out and see if they could fix it. We appreciate that, however we said we’ve had so many people come out here with no results. They’ve never been able to fix it but if you want to come out again sure. So we made an appointment for a few weeks later.
That appointment was yesterday and a man named SHAWN BARRICK came out to our house at 8 AM yesterday. He knocked on the door rather than ringing the doorbell and I truly appreciate that because I still had some sleeping kids.
He took one look at my windows, and within two minutes, explained why there was howling and whistling said he could fix it. Then he went out to his truck, got a caulking, gun filled in all these holes that did not have the plugs in them and stated that we should have more whistling.
Now Nu Look, If I owned this company I would give this man a raise! He was able to do something that no one else else in your company and or the manufacturer was able to do! He also showed me what to look for if I hear whistling in any of the other windows and how to fix it.
This man should be your lead installer. He should be training all of your crews that go out! He could save your company a lot of strife wasted man hours and provide happier clients!!! He also gave me his name and his card and said if you have any other problems, please call me. I’m telling you, this man is worth his weight and gold. If I was the owner of Nu Look, I would make sure he knows and compensate him.
I am happy we finally have this resolved however, I am truly sad that it took over four years to figure this out all of ten minutes to fix the problem.
I have attached a photo of the hole that’s inside the window that should have a plug like this however, many of ours had an open holes and that is where he caulked. Also, if I was your Nu Look, I would contact the manufacturer and get extra plugs so that you can hand them out if people need them because not everyone’s handy with a caulking gun.

I have been needing a new roof for a while, called several places. No complaints specifically about any of the competition I called to compare. I chose Nu Look to install our new roof mostly because of the refreshing low pressure consult. Other companies trying to sell a product obviously used high pressure sales gimmicks to try and motivate me to buy "today". Nu Look didn't do that and I appreciate it.
Regarding the install as promised the crew arrived around 7am, had the roof stripped by 9, roof complete and grounds cleaned up by 7:30pm!
Cleanup was very good, yes I walked the area the next day and found plenty of nails and a little trash. For the size of the project and the speed in which they got it done I can't complain. Having worked construction I know site cleanup can be a pain and nobody is ever as picky as the home owner.
I would definitely recommend Nu Look, the pricing is fair and in line with the other bigger companies. Yes the smaller guys will be significantly cheaper. For me a warranty that will be around longer than a smaller shop is worth the piece of mind and extra money.
Thanks guys for a great looking new roof!

The pics are a couple before, during, and after.