One Hour Air DFW
Company Highlights
About
One Hour Air DFW
One Hour Air Conditioning and Heating is family owned and operated. Our company has been in business since 1988. We are open 24/7 365 days a year and charge no overtime or hourly rates. All of our employees are drug tested and background checked nationally. We have an A+ rating with the BBB and we take pride in our customer service.
- 36 years in business
- Servicio en Español
- Licensed
- Bonded
- Insured
- Accepts Emergency Requests
- Offers Financing Options
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Homeowner Reviews
One Hour Air DFW
Reviews by Platform
- 4.8 / 5
- 4.8 / 5
- A+
Only show reviews that mention…
22 reviews
ailey M
Trevor was amazing. My daughter was going to bed and he was super quiet while I walked him through my quote. He gave me a reasonable price and can’t recommend Trevor Hoffman enough. I’ll definitely use One Hour in the future.
September 27, 2024 · Verified
Randy L
Uriel was , professional, personable, and all around excellent! He swiftly diagnosed the problem, got it fixed and had my house cooling off in less than an hour. I was so impressed that I signed up to have my units maintained regularly. 10/10 would recommend!
September 1, 2024 · Verified
Jay C
Great job, happy customer! I called for a second opinion (free service call) after being told that I needed an entire new system for a very high price by another company. Trevor was on time, professional, confirmed the diagnosis, and within 20 minutes had sold me the same system for almost $5k less (by not adding a bunch of bells and whistles that he knew I did not need) and set me up with financing. Scheduled installation for the next day, and the crew showed up with an upgraded outaide unit. No extra charge to me, they said they didn't have the one I bought available in stock. Will definitely call Trevor and One Hour Air the next time I have AC needs. Honest, professional, great warranties, and very reasonable pricing. Great experience!!
August 15, 2024 · Verified
Allison P
One Hour Heating & Air is awesome! They arrived in a about 30 min from the time I gave them my information at 9:45PM on a Friday night! The tech Trevor was very professional and thoroughly checked and took pictures of all AC equipment
He had it fixed in less than 45min. The total price was under a $100 for Friday night visit. We will definitely use them again!
He had it fixed in less than 45min. The total price was under a $100 for Friday night visit. We will definitely use them again!
August 11, 2024 · Verified
Philip W
Awesome company! Danny came out at 9:30 pm to diag my ac unit and still had a great attitude after a long day. Zac, their comfort advisor was out the next day with some reasonable replacement options that we were able to come to an agreement on and scheduled the install for the next day, which Luis and crew came out and performed. Install was done very professional and timely. Excellent customer service with very thorough communication, One Hour Air is a company that I highly recommend!
May 31, 2024 · Verified
Kevin W
I emailed the company to get a quote around 9:00 am, and they were about to get a representative over by 10:30. Luke was informative and relaxed during our consult and walked me through my options. I signed with them and my new system was installed 3 days later. The crew was punctual, polite, tidy and worked all day without a break. I was very pleased with my experience & would recommend them.
February 23, 2024 · Verified
Jesse C
Trevor was the service tech and he was very polite and professional. Had it not been for his attention to detail and professionalism I would not be able to leave a positive review. The estimated time was not quoted accurately but due to Trevor I’m still able to leave a satisfied review.
November 7, 2023 · Verified
Chevez M
We were given a full overview and an estimate of potential work to be done. The rep Luke was extremely professional and provided an in depth explanation of equipment, installation, costs as well as warranties.. One Hour was one of a few companies that we had to come out to provide an estimate but with all of the information that was given and questions answered we are more than confident One Hour has won our business. We don't feel that there will be short cuts taken and we will get all of our options presented upfront.
We look forward to doing business with One Hour.
We look forward to doing business with One Hour.
October 23, 2023 · Verified
herisa
This company is awesome. The service people are very professional, caring, and friendly. I have just been in awe by all the One Hour Personnel. This summer has been very hot. One Hour Personnel came to my house and made the needed adjustments to our cooling system. They provided recommendations to get the best benefits from our cooling system. I am so glad I choose One Hour over some of the other leading companies.
October 3, 2023 · Verified
Elizabeth R
Let me just say it was all roller coaster ride to get the new unit up and running. Original visit was great! Then just kinda went downhill afterwards. However, I got to say thank God for Mr. Wiley Fulkerson! He was amazing, got our system up and running in a matter of seconds once he walked in the door and took the time to verified everything with the installation before he left. This company truly needs more employees like him, very knowledgeable and great customer service. Thank you so much for making our experience a lot better. I have to thank Ms. Sabrina who answered the phones as well for all her help, understanding and getting such an amazing tech out our way to help resolve our issues. They have truly turned the whole experience around for us and gave us back that initial trust we had for the company. I am now happy to say I am one happy customer with our new installation up and running.
September 20, 2023 · Verified