Harvest F
The technician, David was very knowledgeable and respectful. Kept me informed of the repair details and appears to have resolved the cooling issues. He did have to order a new sensor which will be installed when the part comes in. In the meantime he installed a temporary part in its place to keep the house cool until the new part arrives.
July 12, 2025 · Verified
Steve L
I called One Hour Heating & AC looking for a price quote. Chris showed up looked everything over then explained fully all the work that would be done. He explained about the unit they would install and the warranties that come with it. He also showed me options on payment. Chris was knowledgeable and all around good guy. Chris also made a new friend with my dog.
July 4, 2025 · Verified
Rita A
5 Stars – Exceptional Service from Ruben at One Hour Heating and Air Conditioning!
We had an outstanding experience with Ruben from One Hour Heating and Air Conditioning here in Longs, SC. Our old AC unit was over 15 years old, inefficient, and breaking down frequently. Ruben did a thorough inspection, explained everything clearly, and showed us why replacing the unit was the smartest and most cost-effective choice.
He was professional, honest, and never pushy—just truly helpful. He guided us through selecting the right new system for our home and made the whole process smooth and stress-free.
We’re so grateful to Ruben for his expertise and excellent service. Highly recommend One Hour Heating and Air Conditioning to anyone in the Longs area!
William and Rita Maloney
July 2, 2025 · Verified
Calvin W
Mo Ouinaksi spent time explaining the product and advising us as to what they had to offer so we could make the best decision. He was very professional and knowledgeable and listen to our concerns. My wife and I felt we were given enough valuable information, which made our decision much easier. Mo answered all of our questions and concerns and we felt we made the right choice. Thank you One Hour Heating & Air for sending us representatives who are here to help us and not take advantage of us.
July 1, 2025 · Verified
Erin C
From Carlos the sales person to Chris the installer, great experience. I had a very small space for them to work and replace an almost 30 year old unit. The sales person came out on Monday and he and the installation manager worked hard to get me what I needed on the next day. I couldn't be more thrilled. Chris was great and straight forward. He knew what he could and could not do and let me know how everything was going through out the day. I had never used One Hour before and when you're spending any amount of money you want to be sure things are done properly. I've had my unit in for a week and didn't realize how hot it was in my home until I could cool it my desire temperature easily.
March 25, 2025 · Verified
Mark T
Everything went well very happy with the installment and the two guys that were robotic experts thank you you. Let me mention the two guys that done this Christian and Tarzan did a great job. These two need a raise. Complete tear out not to say anything bad about any of these guys at work but they also pulled out flowers heating and Air stuff from 13 years ago they left in my attic I would not prefer them to do any work for me again 1 hour HVAC is the people to contact.
March 21, 2025 · Verified
Jeff M
Requested an appointment online. I received a telephonic response within 2 hours. We had a scheduled appointment the same day. The Tech assigned was Steve Coblentz, and he kept us informed of his arrival. Steve was extremely professional and knowledgeable with our Heat Pump issue. He diligently worked hours in testing and ultimately repairing our unit. Cannot speak more highly of Steve and the One Hour company.
March 18, 2025 · Verified
Deborah E
One Hour scheduled our service in a prompt and convenient time-line for our busy lifestyle. Representative technician Shannon T. arrived as expected, introducing himself and began to work with our system. Shannon would explain the process and findings so that we understood exactly what he was doing. We appreciated that. Thank you ONE HOUR for your continued great service.
March 14, 2025 · Verified
Tom H
Chris was very polite, professional and a great communicator. Every area he worked or passed through was spotless! He worked quietly and efficiently but took time to answer questions. He gave the best ever explanation of the benefits of duct cleaning and sealant. We absolutely knew we had issues, but his explanation of the likely improvement was very understandable. The Mrs and I will discuss this weekend. I’d be thrilled to have him back and would recommend him to others!
March 7, 2025 · Verified
Janet W
Jonathan was thorough and fast. He had to go get a part and he expedited that very quickly. He is very easy to talk to and he is very efficient. He even showed me the part and explained it's function to me!!! He is a keeper!!! Again, another job well done by One-hour Heating and Air-conditioning!!! Sincerely, Janet Willis
January 31, 2025 · Verified