
Paramount Builders Inc.
Company Highlights
Paramount Builders Inc.
Improving Our Community, One Home at a Time.
Building Dreams: The Paramount Builders Story of Commitment and Excellence
Company History
For over 34 years, Paramount Builders has been more than just a home improvement company—it's been a dream maker. Nestled in the heart of Virginia Beach, Virginia, we've been helping homeowners across the Mid-Atlantic region transform their houses into their dream homes.
Our story began in 1991 when our founder, Ed Augustine, envisioned a business that was more than just a service provider. He wanted to establish a company that could truly partner with homeowners, providing them with high-quality, energy-efficient solutions that would enhance their homes and their lives.
From our humble beginnings, our mission has always been clear: to deliver exceptional service and high-quality products. This commitment is reflected in the dedication and skill of our professional team, who put their heart and soul into every project, ensuring it’s completed to the highest standards.
Today, Paramount Builders stands as a trusted and respected name in the home improvement industry. We’ve earned this reputation through our unwavering commitment to quality, reliability, and unparalleled customer service. Yet, what truly sets us apart is our core values of honesty, integrity, and excellence, which guide everything we do.
As we look to the future, we continue to grow and expand our services, ensuring we can meet the evolving needs of homeowners. But no matter how much we grow, we remain true to our roots. At Paramount Builders, we’re not just improving homes—we’re helping to build dreams. And that’s a commitment we’re proud to uphold, today and always
One Home at a Time
The Mission of Paramount Builders is to Improve Our Community One Home at a Time. As a company, our goal is to establish the highest standard of excellence and integrity for our industry, in our market and beyond
- 34 years in business
- Offers Financing Options
- Offers Senior Discounts
- Offers Military Discounts
Frequently Asked Questions
Promotions
Paramount Builders Inc.
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Service Warranty
Satisfied customers are the goal of Paramount Builders. Customer Service is a large part of achieving that.
Terms and ConditionsContact Paramount Builders for more information.
Expires 01/01/27
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50% Off Installation
Limited time offer providing 50% off installation costs for various home improvement services.Call 888-340-9002 or complete the 'Book Appointment' form on the website.Terms and ConditionsOffer may be withdrawn without notice. Prior sales are excluded. Must purchase by 6/22/25 to qualify. -
$50 Gift Card and Extra 10% Off
Receive a $50 gift card and an additional 10% off current offers when scheduling a free appointment.Schedule a free appointment through the website or by calling 888-340-9002.Terms and ConditionsOffer valid upon scheduling a free appointment. Additional 10% off applies to current offers. -
20% Off Entire Purchase Plus No Down Payment, No Interest, and No Payments for 12 Months
Special offer providing 20% off the entire purchase along with no down payment, no interest, and no payments for 12 months.Click the provided link or call 888-340-9002 to schedule an appointment.Terms and ConditionsOffer valid for a limited time. Specific terms and conditions may apply.
Homeowner Reviews
Paramount Builders Inc.
Reviews by Platform
- 4.1 / 5
- 4.8 / 5
- A+
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For over a month and a half, we have been unable to use our upstairs bathroom, which has been particularly distressing for me as I recently underwent surgery. Navigating the stairs to access the shower downstairs has been an exhausting and painful challenge during my recovery, and it has added to my overall stress. To make matters worse, the doors on the upstairs shower do not stay closed, which not only makes it inconvenient but also poses a risk of water damage. Despite reaching out numerous times since last year regarding these issues, we have received little to no response.
Our problems began shortly after the initial installation when the shower started leaking, leading to significant damage to the wall of our downstairs bathroom. After weeks of frustration and being given the runaround, a technician finally came out to assess the situation. He confirmed that the shower had been improperly installed and replaced a part in the upstairs bathroom. We thought we were on the path to resolution, but sadly, that was not the case.
Fast forward to last month, when we experienced the same leak again, but this time it was far worse. The leak escalated to the point where our downstairs bathroom was completely flooded, rendering our upstairs bathroom completely unusable. We called for service over a week ago, yet here we are again, facing the same frustrating runaround with no resolution in sight.
In addition to the leaks, we have been trying to get the shower doors replaced since last fall. They simply won’t stay closed, which has been a continuous source of irritation. A technician who visited last year assured us that the replacement doors would be ordered, but since that time, we have heard nothing. To compound the issue, the doors on the downstairs bathroom keep falling off their track, creating a serious safety hazard for our children. This issue has also been ignored, despite our repeated attempts to address it.
The absolute worst part of this entire experience has been the complete lack of customer service—it's virtually nonexistent. Getting in touch with anyone who can actually help us has proven to be an uphill battle. We are left to deal with recurring leaks, flooding, and safety hazards, all without any clear path to resolution.
I deeply regret choosing this company for our shower remodel. The ongoing problems have not only cost us additional out-of-pocket expenses but have also caused significant stress and disruption to our daily lives. If I could turn back time, I would absolutely choose a different company. Save yourself the headache and opt for a business that truly stands behind their work and values their customers!
*****UPDATE: A few days after I posted my original review, we were contacted and told that the VP of Operations would come to our property to assess the situation and advise us on the next steps. About a week later, he visited and was very kind and informative. He let us know that we would need to tear down the drywall in our ceiling to repair the leak from our upstairs shower. He also assured us that our shower doors had, in fact, been ordered back in the fall of last year and had been sitting in their warehouse since then.
During his visit, we also informed him that the downstairs shower was leaking into our basement. He asked us to send a video of the leak, which we did promptly. On March 17th, he emailed my husband and said a crew would be scheduled to fix the issues, and that if we wanted to expedite the process, we should go ahead and tear out the drywall ourselves.
Unfortunately, here we are, a full month later—with no resolution. I am beyond frustrated with this company and the constant runaround. It feels like existing customers are being pushed aside in favor of new business, and that speaks volumes about how they operate. We’re now going on three months without a usable shower and nearly a year of issues since the original installation. At this point, I have no confidence in their ability to fix anything in a timely or professional manner.
They did a great job on the presentation of products as well as making us feel comfortable about the purchase.