Platinum Plumbing, Heating & Air Conditioning

Steve and Ryan did an outstanding job replacing my water heater and water treatment system. From start to finish, they were professional, knowledgeable, and courteous. They kept me informed throughout the entire process, took the time to answer all of my questions, and ensure everything was completed to a high standard.

I was especially impressed by how clean and organized they kept the work area, leaving everything spotless when the job was done. Their attention to detail and commitment to customer service truly stood out.

I highly recommend Platinum Plumbing and Heating, Inc for any HVAC or water treatment needs and would not hesitate to work with them again in the future.

Thank you, Steve and Ryan, for a job well done!

Platinum Plumbing and Heating was able to schedule same‑day AC service heading into a hot weekend. Will was excellent—quick to identify what was needed, was able to complete the maintenance on both AC units, and proactive in sending detailed diagnostics. Their maintenance plan continues to be a great value, and as a long‑time customer, I’ve consistently received attentive, high‑quality care. They make it easy to stay loyal.

5 stars for Platinum Plumbing & Heating. We’ve had multiple great experiences with their team. Mike was an incredible technician and did a great job fixing and upgrading our basement pump system. Will also did an excellent and thorough job tuning up our furnace and was very professional throughout the visit. On the sales side, Sean was extremely professional, took the time to understand our needs, and made sure the work was completed to our satisfaction.

Overall, the company has a very professional but family business feel where you can tell they genuinely care about supporting their customers and doing quality work. Highly recommend.

Excellence Embodied by Platinum
We had a Bradford White gas combi-bolier installed in early March. The Platinum service team, including Sean Mills, was thorough, professional and expertly prepared to explain the required process and install the system. The absolute star in this transaction was Elizabeth, who coordinated and applied for a PECO rebate on our behalf. We received a $1,000.00 rebate in the mail with no effort on our part! Astounding customer service and support at every turn. Thank you, Elizabeth. You're what makes Platinum a great company. And so are your colleagues.

Sean and his team were fantastic. Our furnace fan died and his team was able to come out diagnose the problem and then gave me options for repairs or replacement. My unit was older, as was the hot water heater, so I chose replacement. They offered a bundle price and installation the next day since they were able.

They were professional, quick, and provided a great price. I can't recommend them enough!

We always get superior service from Platinum Plumbing. Our technician Will Morrison came out for our heater’s maintenance check, and he was very helpful. We always feel extremely happy with the efficient and thorough process that’s provided. Also, we learn a lot about our heater and how to keep it working properly. The service providers, including Will, are always friendly and courteous. Their knowledge and expertise is highly recommended!

Platinum plumbing responded to a difficult plumbing system breakdown with total professionalism.
diagnosed the problem in short order and completed the fix without delay and in a clean and respectful manner.
our service tech was very knowledgeable and explained the problem and resolution very simply.
overall just a very good , competent and professional experience.

thanks

I’m very meticulous about contractors, so I chose Platinum Plumbing and Heating because of their many positive reviews and their reputation for professionalism—specifically their use of shoe booties. Their commitment to protecting my home and their top-notch customer service did not disappoint.

I called regarding spotty water stains on my first-floor ceiling. My technician, Mike, was clearly a master of his craft. I was convinced the drain pipe was leaking, but Mike’s experience told him otherwise. He showed me how loose fixtures were allowing water to penetrate behind the wall and trickle down. He answered every question I had and fixed the root cause perfectly.

Fair pricing, expert diagnosis, and total respect for my home. I highly recommend Mike and the Platinum team!

Platinum is my go to any time we have any issues in our home. We’ve had technicians come out for both plumbing and heating issues and they have been fantastic. Not only do they come out quickly, they are so professional and don’t try to oversell you. The prices are very fair. Our technician Will today was prompt, friendly and explained the issue with our furnace in a way that made it easy to understand. I felt extremely comfortable having him in our home which is very important to me.
I wouldn’t go anywhere else in the future.

Will completed excellent assessment & resolution of our heating issue. During the service call, Will also graciously shared his expertise to address our questions & concerns. Huge thank you to Will for restoring our good ole boiler’s functioning once again! Simply cannot speak highly enough for Platinum’s quality of service & customer care. 5++++++++ STAR Company!