Platinum Plumbing, Heating & Air Conditioning

Yesterday Steve at Platinum Plumbing came to my home. It was the fourth company to give me a quote on a major home plumbing/sewer repair - and that's the quote I went with. Today Steve and his crew completed the job and I couldn't be happier with the entire experience - fast, expert, thorough, careful, reasonable, and oh so kind and respectful. I'm thrilled to know the folks at Platinum are available 24/7.

This is the second time I’ve used Platinum for some issues with my hose bibs. Both times the technicians and office staff were extremely friendly, responsive, and prompt. Jacob went above and beyond explaining the work and suggestions for other plumbing and HVAC matters. Highly recommend!

We needed a same-day appointment due to an HVAC problem, and scheduling was quick and easy. They were able to send someone out the same day. Will, our technician, arrived promptly, quickly diagnosed the issue, and fixed it right away. He was very knowledgeable and provided an excellent solution. The price was very reasonable compared to other services we’ve used before. I definitely recommend this company and will gladly use their service again in the future!

Platinum Plumbing and Heating is great. They replaced my Trane heat pump, the installation was perfect and it only took 1 day (7 hours). Mark and the installation team were top notch. Sean on the sales team was very informative and easy to work with. I highly recommend them.

We have had Platinum Plumbing & Heating to do work at our house this summer and last summer (for two different issues, not related) Our home is on the older side and in fall of 2029 we became the second owners. Both times we had Mike Y as our technician who came out to do the work. He's amazing! Super knowledge, friendly, explains everything thoroughly and answers any and all questions you might have. And best of all, Platinum's service technicians arrive in the timeframe they say they will! They will always be the service we call for any plumbing or heating issues in the future! Thank you for being awesome! Much appreciated by this client!

Was doing some straightening up last Friday and noticed water in the basin under my water heater. I placed a call, spoke to Brandi, who allowed me to ask some baseline questions and promptly had someone in route to my home. I was notified of David's eta. Upon his arrival, we discussed my water and breaker settings. He explained to me what he was about to do and began to get that water out. Right from the basin and water heater into my sump pump. Absolutely no mess. Meanwhile, Will arrived with the new water heater. I didn't even hear him bringing it in. Quick work. Seamless replacement. Explained to me the configuration/set up and took out the old tank. While here, they also help me identify that I had the wrong battery type in my outdoor thermostat that was causing an improper reading. My fault. They moved my furniture back and left not a footprint. Reliable, thorough work. Thank you Platinum Plumbing!

I used Platinum plumbing for a water heater issue. The technician Jacob was awesome. He explained what he was going to fix and and what the issue was. He kept me informed the entire way and he did awesome work and is an awesome person. It was so nice just to have a regular conversation with him. He's a family man and that's how I think of Platinum in whole as a company. That's why I love platinum, awesome people with awesome results. 5 Years ago I had a back up battery sump pump and lines put in. Keith was awesome as well and the unit is till working great. Strongest recommendation for Platinum.

We had an HVAC issue over the weekend and Platinum Plumbing could not have been more responsive! They responded quickly after hours and followed up first thing Monday. The technician they sent to our home was kind and efficient. Thanks so much Platinum Plumbing for the excellent service!

We've had a long relationship with Platinum taking care of our plumbing and AC needs for the past decade. They're always prompt, very professional and do a great job. Just had a visit from Will Morrison who did a great job servicing our aging AC system and getting it back into shape for the summer. I've always highly recommended Platinum and have given them numerous referrals over the years. This is the best plumbing and AC company in the area in my opinion.

Will Morrison was sent out to my house for a second opinion on a quote I received from another company to replace two parts on my A/C. He was very knowledgeable, courteous, and explained everything to me very clearly. His quote was not only far less than the other company, but I did not need both parts replaced. I was VERY satisfied with his work and joined their discount program for future work. I give Will and Platinum 5 stars!