Platinum Plumbing, Heating & Air Conditioning

David G. Was awesome diagnosing our system when the gas heater stopped working on a weekend. He quickly found the issues and provided a temporary solution to get the heat back on until the new part arrived. Explained everything in a way that made it easy to understand. 100% appreciate the time he spent getting us on a service contract to help with routine maintenance and adding savings. Thanks David!!!

MAX, the technician that was assigned us today, did a great job with our A/C unit. It had not had any attention for the last three years.
He entered the house in booties to keep from getting anything on our floors-nice!
He went into the attic to work on the inside unit first and to do those inspections and check out our ductwork. It’s an older unit and he recommended a more efficient filter than we’re currently using. He took a couple of videos and showed me areas that were corroding, but said the unit was cooling well despite its age.
He headed outside to that unit and noted that our unit uses the old type of refrigerant, which is very expensive to use.
Max was thorough, professional, and educated me about the unit and what I should expect in the future
It’s time to start budgeting; it’s good to have a heads up!
I highly recommend the Platinum Plumbing Team! They were terrific from first contact to the tuneup! I highly recommend them
I know they will get my business in the future!

I can’t say enough good things about Steve from Platinum Plumbing! When my hot water heater went out, he showed up the very next morning—right on time and fully prepared with all the necessary parts. Not only did he get my water heater back up and running quickly, but he also installed a new sump pump seamlessly.

Steve’s knowledge and expertise were immediately apparent, and he took the time to explain everything clearly. He worked efficiently while keeping the area spotless, leaving no mess behind. On top of that, he was incredibly friendly and professional, making the whole experience stress-free.

If you're looking for a reliable, skilled, and courteous plumber, Steve is the one to call. Highly recommend Platinum Plumbing! 🚰🔧👏

Platinum did a great job servicing my 10+ year old furnace and overall HVAC system. Best of all, their techs alerted me to a propane leak in my yard (which wasn't even part of their inspection). I'm super grateful that they were here and had such attention to detail/care for my home. 10/10 would recommend!

We had Platinum install a new HVAC almost two months ago. They are local to me in Limerick.

They are an amazing company from customer service, sales, to the techs who installed the system to the maintenance techs. Max and Will just left, and they gave me so much knowledge on my new system, as they checked to make sure everything is running perfectly, as it was.

You can’t go wrong with Platinum.

I have been using Platinum Plumbing for at least 15 years, and I can confidently say that they have consistently delivered excellent service. Their team is professional, kind, and thorough with every job. Over the years, I’ve had multiple technicians come out for various services, and I’ve always felt comfortable and well taken care of. They are trustworthy, reliable, and highly skilled, which makes it easy to trust them with any plumbing & HVAC needs

Our heating system stopped blowing hot air one freezing night. The next morning, I Google searched for a HVAC company with excellent reviews and found Platinum Plumbing. I let them know we had radiator heat as back-up so not an emergency but I would like to get scheduled for service. They called me within an hour and schedule a service for the following day. WOW!

Max sent me a "20 minute text alert". I was a couple of minutes away so getting home was not a problem. He looked at the unit in the attic and outside and identified two issues. He took the time to explain his findings and provided an estimate. I asked him about a filter discount and he checked their inventory. They didn't have the filter size my unit required but then he went the extra mile and found a filter bundle that was $25 less than what I previously bought. Max also highly recommended that I get a Service Agreement for my Heat Pump/AC unit (I had one a couple of months ago but was not satisfied with the service). I was very impressed with his thoroughness. The heat is now back on and next week I'll contact Platinum Plumbing and Heating about a service agreement.

A couple of weeks ago my HVAC unit just wasn't firing so I had sporadic to no heat at all. David and Luke arrived and spent some time investigating and found the problem and solved it. I asked a lot of questions and they were very informative, helpful and professional! I also really appreciated the effort to get the needed part ordered and installed ASAP. Now I am happy and warm and toasty at home, Thanks David and Luke!

Thank you Andy, Elizabeth, and David G (technician) who was absolutely fantastic!!! He explained both the issue and the fix!! With a great smile, pleasant demeanor, and didn’t leave until he knew that everything was resolved. He even helped me to move my air hockey table 😊 If you’re looking for a new HVAC service provider, use PLATINUM!

Platinum did a great job on the tune-up for our air conditioning/heating system. The technicians, David and Luke, were professional and communicated well regarding any issues they found. They answered all of my questions and were even able to fix a small issue with our system on the same day they came out for the tune-up! The work they did was great! I also appreciated how they showed me pictures of their work so I wasn’t pulled away from having to care for my child. I highly recommend Platinum Plumbing and Heating Inc!