Renewal by Andersen
Company Highlights
About
Renewal by Andersen
- 30 years in business
- Insured
- Offers Financing Options
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Homeowner Reviews
Renewal by Andersen
Reviews by Platform
- 4.4 / 5
- 4.8 / 5
Only show reviews that mention…
147 reviews
Lillian T
From beginning to end, Renewal by Andersen, has been a pleasure to work with. Mr. Williams has been wonderful. My husband and I talked with him a year ago about replacing 4 windows. We decided to wait a year on the project. This year we called RbA and asked for the same Design Consultant. Mr. Williams was patient, very knowledgeable and kind. The Windows were installed on 1/8/25. It was bitter cold outside with strong winds. The 4 man crew was professional and working hard and efficiently. They were friendly and happy, and masters of their work. Here are a couple photos of their beautiful work.
January 10, 2025 · Verified
Kendra C
From start to finish my experience with Renewal By Andersen was excellent! The installation was completed with excellent craftsmanship, and a meticulous and professional approach throughout the process. I will definitely be using them again in the near future to replace the rest of our windows
January 6, 2025 · Verified
Sebastián M
We had an exceptional experience with Renewal by Andersen NJ/NY Metro and highly recommend them to anyone seeking window or door replacement services. From start to finish, the team demonstrated professionalism, transparency, and a genuine commitment to our needs.
The initial inspector carefully considered our budget and aesthetic preferences, ensuring we felt understood and prioritized. The installation team exceeded our expectations, making the process seamless and hassle-free. They even documented the work with photos, giving us a clear view of what went on behind the scenes, and left the area spotless.
We are thrilled with our new patio door—it’s of outstanding quality, and as the weather gets colder, we’ve noticed a remarkable difference with no more drafts. Throughout the entire project, my wife and I had complete confidence that we were working with true professionals.
Thank you to the entire team for a job well done!
The initial inspector carefully considered our budget and aesthetic preferences, ensuring we felt understood and prioritized. The installation team exceeded our expectations, making the process seamless and hassle-free. They even documented the work with photos, giving us a clear view of what went on behind the scenes, and left the area spotless.
We are thrilled with our new patio door—it’s of outstanding quality, and as the weather gets colder, we’ve noticed a remarkable difference with no more drafts. Throughout the entire project, my wife and I had complete confidence that we were working with true professionals.
Thank you to the entire team for a job well done!
December 6, 2024 · Verified
Melodie
Anderson workers were meticulous, quiet and efficient. I had 12 Windows done in one day! They sent in a crew of seven people and did them all in about 6 hours. Took out the trash, vacuumed. So impressive.
December 5, 2024 · Verified
Kevi
Replaced every window in our house years ago but was holding off on our large Bow Window. After seeing the difference with our new Andersen window I regret not replacing the window sooner. This window is solid, incredibly solid, looks great and the room looks and feels better! From the consultation (Trever), measurement (Joe) and installation. The Renewal team were professional and meticulous. So happy with the results.
November 12, 2024 · Verified
Jill H
I’m very happy with the end results of my installation of new windows and a back door. The crew was very professional and courteous. Highly recommended.
October 24, 2024 · Verified
Maria D
I love my new windows installed by Renewal by Andersen of NJ/NY Metro! I enjoyed working with the design consultant on my project and the installation crew did a great job!
October 21, 2024 · Verified
James F
We had five 1950s-era double-hung windows replaced by Renewal by Anderson in early October and were thrilled with the experience from consult to install. The windows themselves are market leaders, and our installation crew (Monica and JD Pro) were friendly, efficient, knowledgeable and left the place cleaner than they found it! 5 Stars all around—or 10, if that's the top of the scale.
October 21, 2024 · Verified
Chevella
Our experience with Renewable by Andersen was professional and first rate from the start with the sales representative Adriana Perez to the measuring representative and the installation team. They were all amazing and very professional. Above all we love our windows and we give them 10s across the board and will definitely recommend Andersen to our family and friends!
July 22, 2024 · Verified
Phil F
The windows are great, and the installers were polite, efficient and easy to work with. Unfortunately, they were also sloppy and didn't do enough to clean up the outside. After they left, I noticed a lot more debris outside my home and on my driveway. I kicked myself for not paying more attention to this before they left as I picked up a bunch of nails / screws, sheet metal, pulleys, pieces of window flashing and other debris that came off the old windows. It would be just ugly and annoying if we didn’t end up with five punctured tires!
An operations manager from Renewal by Andersen tried to make good by offering to pay for the repair of one of the tires (the other four were on a company vehicle that covered tire replacement) and agreeing to come back to do a sweep with a rolling magnet at my request. Surprisingly, he said they don’t use the magnet regularly after every job the way roofing companies typically do. The operations manager who came by with the magnet didn’t find much since I’d already gotten most of what was left behind. He became clearly skeptical about my complaint after that his responses to my texts reflected that. The attitude ticked me off enough that I did another sweep myself and came up with a surprising amount of debris. The pic attached is about a month post-install after I’d picked up the most obvious stuff I saw, a few runs of our lawn service and after the operations manager did his sweep. It includes several more screws and nails (3 came from the driveway), sheet metal offcuts (from the new trim they installed), a sash-weight pulley, larger wood fragments (one long one with a nail in it!), some window gasket strips and a bunch of larger pieces of glazing and paint chips.
These are great windows but understand that one of the reasons you pay so much for them is because Renewal by Andersen is a one-stop shop that stands behind both their product and workmanship. They use experienced, trained Andersen installers who know what they’re doing so you can be confident that any problems with the windows or the installation will be taken care of. Not cleaning up after the job seems like an obvious but fixable miss. Dealing with skepticism and one-word, half-hearted responses from the company after that is just insult on top of injury that makes me question our decision to go with Andersen.
If you do go with them, INSIST they do a thorough cleanup outside your home. Much of the debris is ferrous and will get picked up with a magnet but most of it is not (see pic attached). Insist they use a pickup magnet AND that the whole crew does a few sweeps before they get in their trucks.
An operations manager from Renewal by Andersen tried to make good by offering to pay for the repair of one of the tires (the other four were on a company vehicle that covered tire replacement) and agreeing to come back to do a sweep with a rolling magnet at my request. Surprisingly, he said they don’t use the magnet regularly after every job the way roofing companies typically do. The operations manager who came by with the magnet didn’t find much since I’d already gotten most of what was left behind. He became clearly skeptical about my complaint after that his responses to my texts reflected that. The attitude ticked me off enough that I did another sweep myself and came up with a surprising amount of debris. The pic attached is about a month post-install after I’d picked up the most obvious stuff I saw, a few runs of our lawn service and after the operations manager did his sweep. It includes several more screws and nails (3 came from the driveway), sheet metal offcuts (from the new trim they installed), a sash-weight pulley, larger wood fragments (one long one with a nail in it!), some window gasket strips and a bunch of larger pieces of glazing and paint chips.
These are great windows but understand that one of the reasons you pay so much for them is because Renewal by Andersen is a one-stop shop that stands behind both their product and workmanship. They use experienced, trained Andersen installers who know what they’re doing so you can be confident that any problems with the windows or the installation will be taken care of. Not cleaning up after the job seems like an obvious but fixable miss. Dealing with skepticism and one-word, half-hearted responses from the company after that is just insult on top of injury that makes me question our decision to go with Andersen.
If you do go with them, INSIST they do a thorough cleanup outside your home. Much of the debris is ferrous and will get picked up with a magnet but most of it is not (see pic attached). Insist they use a pickup magnet AND that the whole crew does a few sweeps before they get in their trucks.
June 26, 2024 · Verified