Sarah E
BR United install group (Anderson, Victor and Brian) was 10 stars not 5! They were amazing! They installed the window in half the time quoted. It was an upstairs window and they did not have to cut my pool screen to install it! This made me extremely happy! FANTASTIC JOB, guys!
August 19, 2025 · Verified
Cindy R
Ian from. Sales, Nick Installation Manager., Jake Experience Manager, Brant and Ethan the window installers
Our whole Experience with Renewal by Anderson team has been with us the whole way. Answered all our questions, very knowledgeable and professional kept in contact through the whole process and the installers are amazing. Our new windows look amazing.
August 5, 2025 · Verified
Mark S
Total disaster. They took 7 months to deliver. Nothing as what the sales manager described. Plus made mistakes and we had to pay some
5K more. (Order of 80K). Customer service non existent. They won’t reply to emails nor calls. They delivered in March and left unfinished cause of inspection they said. Inspector came mid March and till today (end June) still unfinished. They ruined our house!! House looks a mess as all windows and trims and sides unfinished!! They won’t reply to calls nor emails! And we chose them cause thought they’re professionals. They’re just a big joke!! Avoid!
June 27, 2025 · Verified
erton E
We had an excellent experience with Renewal by Andersen! From start to finish, the process was smooth and professional. One thing that really stood out was that they use their own team of installers—not random subcontractors—which gave us confidence in the quality and consistency of the work. The Fibrex material they use for the window frames is impressive—strong, energy-efficient, and low-maintenance. I have full confidence that these windows will last much longer than our old vinyl windows, which barely lasted 8 years. Our new windows look fantastic and have already made a noticeable difference in comfort. Highly recommend!
June 1, 2025 · Verified
everly E
These windows are beautiful, but terribly overpriced. What started as a great experience has turned out to not be so great! We have been waiting for months for them to finish the project that they started. We've had window pieces in our garage just waiting for them to come back and complete the project. We have tried getting in contact with them and it seems like they're blowing us off. At this point I don't think I would recommend the company to anyone. I realize that companies can be stressed out with all the storms that have happened recently, but they should at least give us an idea of when they're coming back and get something on the books to complete. End of may….work still isn’t completed . Months have gone by. No contact. No answers..
May 27, 2025 · Verified
Tim V
From start to finish I was very happy with professionals that listened and explained in detail the process. My windows were installed and everything was cleaned to include vacuuming the area. Great follow up explaining the inspection process and permits. All were very friendly, knowledgeable and detailed.
Thank you
May 8, 2025 · Verified
everly E
These windows are beautiful, but terribly overpriced. What started as a great experience has turned out to not be so great! We have been waiting for months for them to finish the project that they started. We've had window pieces in our garage just waiting for them to come back and complete the project. We have tried getting in contact with them and it seems like they're blowing us off. At this point I don't think I would recommend the company to anyone. I realize that companies can be stressed out with all the storms that have happened recently, but they should at least give us an idea of when they're coming back and get something on the books to complete.
May 7, 2025 · Verified
Jim F
One of the best experiences I have had, from initial sale to installation. Great product, great company, great people. And we're so happy with the new windows. No regrets
May 1, 2025 · Verified
Lydia C
I do not recommend this company. Empty promises! Once they were paid, they did not want to fix the damage done to the stucco of our home surrounding our sliders, as promised.
At first, everything was great. The salesman was kind and informative, not pushy. The product is great. Even the installation of sliders was great because we were told the damage done to the stucco during installation would be repaired and match original stucco to the best they could.
I was also told they would make our exterior wall flush, and not have an open shelving behind the sliders. This did not happen.
It took three different companies Renewal by Anderson subcontracted coming out and saying they were not told the depth of the work and could not do it.
Finally, the last person came and did the concrete (not stucco)! Was told they cannot do stucco unless they were paid more.
I was also told they would install the remaining panels. That never happened. Still sitting in the corner as pictured.
Our sliders were installed in October. It is now April. We have been waiting this entire time for someone to finish the job and to come inspect our sliders!! Constant run around. We finally took the plastic off ourselves because we were tired of waiting.
April 15, 2025 · Verified
katy J
From the ordering process through the installation and inspection my experience was wonderful. The salesman knew his product inside out. He helped me design exactly the French doors I have dreamed of for a long time. Although, once the door was ordered the special order took several weeks to build and ship of which I had been made aware. What I didn't know was ,unlike the majority of companies today , Andersen believes in customer service . I was called twice during the long wait and given an update as to expected installation date and a third call to verify the date and time frame.
Installation was flawless and meticulous down to wiping away any smudges or fingerprints left behind. A another person then came by to inspect the installation and verify that all was done correctly and to answer any questions .
I am so impressed. Thank you.
March 14, 2025 · Verified