Renewal by Andersen

I love my new windows installed by Renewal by Andersen of NJ/NY Metro! I enjoyed working with the design consultant on my project and the installation crew did a great job!

We had five 1950s-era double-hung windows replaced by Renewal by Anderson in early October and were thrilled with the experience from consult to install. The windows themselves are market leaders, and our installation crew (Monica and JD Pro) were friendly, efficient, knowledgeable and left the place cleaner than they found it! 5 Stars all around—or 10, if that's the top of the scale.

Our experience with Renewable by Andersen was professional and first rate from the start with the sales representative Adriana Perez to the measuring representative and the installation team. They were all amazing and very professional. Above all we love our windows and we give them 10s across the board and will definitely recommend Andersen to our family and friends!

The windows are great, and the installers were polite, efficient and easy to work with. Unfortunately, they were also sloppy and didn't do enough to clean up the outside. After they left, I noticed a lot more debris outside my home and on my driveway. I kicked myself for not paying more attention to this before they left as I picked up a bunch of nails / screws, sheet metal, pulleys, pieces of window flashing and other debris that came off the old windows. It would be just ugly and annoying if we didn’t end up with five punctured tires!

An operations manager from Renewal by Andersen tried to make good by offering to pay for the repair of one of the tires (the other four were on a company vehicle that covered tire replacement) and agreeing to come back to do a sweep with a rolling magnet at my request. Surprisingly, he said they don’t use the magnet regularly after every job the way roofing companies typically do. The operations manager who came by with the magnet didn’t find much since I’d already gotten most of what was left behind. He became clearly skeptical about my complaint after that his responses to my texts reflected that. The attitude ticked me off enough that I did another sweep myself and came up with a surprising amount of debris. The pic attached is about a month post-install after I’d picked up the most obvious stuff I saw, a few runs of our lawn service and after the operations manager did his sweep. It includes several more screws and nails (3 came from the driveway), sheet metal offcuts (from the new trim they installed), a sash-weight pulley, larger wood fragments (one long one with a nail in it!), some window gasket strips and a bunch of larger pieces of glazing and paint chips.

These are great windows but understand that one of the reasons you pay so much for them is because Renewal by Andersen is a one-stop shop that stands behind both their product and workmanship. They use experienced, trained Andersen installers who know what they’re doing so you can be confident that any problems with the windows or the installation will be taken care of. Not cleaning up after the job seems like an obvious but fixable miss. Dealing with skepticism and one-word, half-hearted responses from the company after that is just insult on top of injury that makes me question our decision to go with Andersen.

If you do go with them, INSIST they do a thorough cleanup outside your home. Much of the debris is ferrous and will get picked up with a magnet but most of it is not (see pic attached). Insist they use a pickup magnet AND that the whole crew does a few sweeps before they get in their trucks.

I recently had Renewal by Andersen Windows installed in my house, and the experience was fantastic. The installation team was professional, punctual, and highly skilled. They ensured that each window was perfectly fitted, enhancing both the appearance and energy efficiency of my home. The process was seamless, with minimal disruption. I highly recommend Renewal by Andersen Windows for anyone seeking top-quality products and excellent installation service.

In 21 years of being a homeowner, I’ve had many home renovation projects, and I can say, without a doubt, Renewal by Andersen was the most impressive, thorough and best experience I’ve ever had with a home renovation project. They went above and beyond expectations. The installation team is fantastic, and the product more than pays for itself. Immediately after installation, I could feel a difference in the comfort and the temperature in my home. I absolutely love this product and would highly recommend it to anybody who’s thinking of doing their windows. Great experience and worth the price.

0ther than the price, I am very pleased with the quality of the bow window and door they installed. The salesman and the gentleman who took the final measurements were pleasant and helpful in making decisions, and listened to what I wanted, including some special instructions. The installation crew were friendly, respectful of my property, and did a fantastic job. Even another contractor I hired to replace my siding was impressed with the quality of their work. Too bad they're so darn expensive.

Great company! The crew they sent was great. They were efficient, nice, made everything perfect, pointed out 2 windows that they would put in a service ticket cuz the sashes had damage. Overall, I couldn't have asked for a better crew to install my windows.

I must say Group #2 from Renewal by Andersen did a good job replacing a long structured window from my front view of my home without a blemish. The front view looks perfect as if it wasn't even touched. The team was also responsive, attentive and cleaned up after their work was done. Perfect guys!

What an efficient, excellent installation. The process from the visit from our sales rep to the install was way beyond expectations. Because I am in a condo, they are experienced with the specifications and requirements by HOA's and because of this my approval took only one day. The install was shortly after one month from the approval. One day to install 5 windows and a sliding door. Eric and his team arrived on time, took time to protect my property and also the common and outdoor areas. The process to replace the door was amazing to watch. The intricacy and attention to detail was amazing. And the finishing on the interior way exceeded my expectations; same for the windows. The cleanup was quick and except for
Shiny, beautiful new windows (love that new window smell!) you would never know they were there. Expensive? Yes. But remember, you get what you pay for.