Schneller & Knochelmann Plumbing, Heating & Air

I had a frozen and busted water line in my wall. The service was prompt, very professional and Charles had a wonderful attitude, very friendly and knowledgeable.
He wore booties through the house so he didn't track in snow and mud. The pricing was super fair and affordable. I could not be happier and I highly recommend this company.

Woke up to no hot water on a Saturday with a 1 degree temperature outside and called your service line. Nick was here in less than two hours to replace the thermostat on our tank. Professional, courteous and competent. Outstanding service!! Thank you.

I called Schneller Knochelmann when my furnace stopped working. The technician told me it could be repaired, but strongly pushed replacing the entire unit instead. They used aggressive same-day sales tactics, saying the quoted price was only valid that day. I agreed to the replacement and have regretted it ever since. From the moment the new furnace was installed, it was problem after problem. Right away, it couldn’t cool the upstairs at all. We had multiple nights where the upstairs temperature was over 80 degrees. Schneller Knochelmann sent several different technicians, and required multiple follow up calls from me before they admitted that the furnace had been installed incorrectly and sent a more senior tech to fix it. Only then did it finally cool the upstairs properly. Fast forward to the following winter where we called them again due to an odor. Their technician said there was a gas leak in the furnace and that a special part had to be ordered to fix it. After the part was installed, though, the odor continued, so we called a plumber, thinking it might be a plumbing issue. The plumber could not find any plumbing issue and when I mentioned the previous gas leak in the furnace, he asked if he could check it. Good thing he did because he discovered that it was still leaking gas. He said the gas line connection at the furnace was done terribly and was leaking - he fixed it immediately. Unfortunately, it didn’t end there. A couple of months later, the furnace stopped blowing hot air altogether. I called a different HVAC company, and once again, the issue was traced back to incorrect installation by Schneller Knochelmann. The new HVAC company fixed the problem and I will be using them from now on. Between the aggressive sales tactics, repeated installation errors, constant follow-ups required on my end, and a gas leak that was never properly fixed, my experience was extremely frustrating and alarming. I strongly recommend staying as far away as possible from Schneller Knochelmann.

We needed to replace 2 HVAC sytems. Salesman Mark Goodman made the process painless from start to finish. The installation team was prompt, courteous, and professional. They called a week later to make sure I was happy. I am. You will be, too.

Very please with the expertise and integrity of Schneller Knochelmann. They were professional and competent from my first phone call to completion of the major HVAC project. Highly recommend!

New HVAC unit installed today—both furnace and AC—and the entire experience was outstanding from start to finish. Our salesperson, Mark, was incredibly helpful, knowledgeable, and kind, answering every question and guiding us through the process with ease. The installation team was just as impressive: punctual, efficient, and extremely respectful of our home. Everything was completed smoothly and with great care. Highly recommend!

This was our first experience with Schneller Knockelmann, and it was excellent. The representative was very professional, but very personal at the same time. It was a great customer experience for us.

Cody was our tech and explained all of our options. He even pointed out some things that we weren't told at time of install when our unit was new. Very honest and low pressure. Pricing is comparable to others, but quality is far better.

I want to take a moment to give a huge shout-out to Ian for the outstanding service he provided. From the moment he came to our home to assess our HVAC system—both the AC and furnace were well over 20 years old and in need of replacement—he made the entire process seamless. Ian walked us through several options, helping us choose the best one to meet our needs both in terms of budget and home efficiency.

On installation day, the team was prompt and professional. The installers did an excellent job, not only with the installation but also with cleaning up thoroughly afterward. I couldn't be more impressed with the level of service from start to finish.

I’ll definitely be recommending Schneller Knochelmann Plumbing, Heating & Air Conditioning to my family and friends who need HVAC services. Thank you so much for your professionalism, courtesy, and thorough attention to detail!

I joined the maintenance program when I bought my home last year, as the previous owner had been using them. I am so pleased with the service I've received and the knowledgeable people who have been to my home. Today Elijah came for scheduled service, he was very thorough and walked me through everything that he was doing, and even explained and signed me up for the new plumbing service. Top notch technician and nice person. I love dealing with your company.