Select Home Warranty
Company Highlights
About
Select Home Warranty
Shield your wallet. Shield your home.
You never know when your heating system, plumbing, major appliances, or garage door will break down. Fortunately, SHW provides peace of mind, taking the hassle and expense out of home system and appliance repair.
- 13 years in business
- Accepts Emergency Requests
- Offers Senior Discounts
- Offers Military Discounts
Frequently Asked Questions
Does Select Home Warranty offer free project estimates?
Yes, Select Home Warranty offers free quotes for their home warranty plans.
What is Select Home Warranty's warranty or guarantee policy?
Select Home Warranty offers service contracts that cover the repair or replacement of specified home systems and appliances due to normal wear and tear. Coverage begins 30 days after the purchase date and lasts for one year.
Are there any services Select Home Warranty does not offer?
Select Home Warranty covers home systems and appliances but excludes structural components, pre-existing conditions, manufacturer defects, improper installation, hazardous materials, and commercial or business-used properties. Full details are in their terms and conditions.
How does Select Home Warranty manage and dispose of construction waste?
Select Home Warranty coordinates repairs and replacements through a network of independent, licensed contractors. The management and disposal of construction waste generated during these services are typically handled by these contractors, who are expected to adhere to local regulations and industry standards.
What safety measures does Select Home Warranty have in place during projects?
Select Home Warranty partners with a network of independent, licensed contractors to perform repairs and replacements covered under their service agreements. While the company does not publicly detail specific safety protocols, it is standard practice for licensed professionals to adhere to industry safety standards and regulations during service calls.
What is Select Home Warranty's preferred method of communication?
Select Home Warranty communicates via phone, email, and an online client portal, with the portal being the most efficient for managing accounts and submitting claims.
What financing options does Select Home Warranty offer?
Select Home Warranty provides flexible payment options for their home warranty plans, allowing customers to choose between monthly or annual payments. Opting for an annual payment often includes discounts. However, they do not offer financing options for the service fees associated with claims, which range from $60 to $75 per claim and are required at the time of service.
Does Select Home Warranty assist in securing financing?
Select Home Warranty offers flexible payment options for their plans, including monthly and annual payments, with potential discounts for annual payments. However, they do not provide direct assistance in securing external financing for their services. Homeowners are responsible for arranging their own financing if needed.
Promotions
Select Home Warranty
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$150 Off Any Plan
Receive a $150 discount on any home warranty plan of your choice.Visit our website and select your preferred plan. The discount will be applied at checkout.Terms and ConditionsOffer valid for new customers only. Cannot be combined with other offers.Expires 09/30/25
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Free Roof Coverage ($99 Value)
Get complimentary roof coverage valued at $99 when you sign up for any home warranty plan.Select any home warranty plan on our website, and the free roof coverage will be included automatically.Terms and ConditionsOffer valid for new customers only. Cannot be combined with other offers.Expires 09/30/25
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2 Extra Months Free
Receive two additional months of service at no extra cost when you purchase any home warranty plan.Choose any home warranty plan on our website, and the two extra months will be added to your coverage period.Terms and ConditionsOffer valid for new customers only. Cannot be combined with other offers.Expires 09/30/25
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We Save You Time And Money
AC, Heat, Appliance Coverage...Plans Less Than $1 Per Day
- $150 OFF ANY PLAN
- FREE ROOF COVERAGE
- 2 EXTRA MONTHS FREE
Terms and ConditionsContact Select Home Warranty for more information.
Expires 11/01/25
Homeowner Reviews
Select Home Warranty
Reviews by Platform
- 1.9 / 5
Only show reviews that mention…
165 reviews
Val
When receiving the depreciated value for my washer reimbursement, it was only $200. I asked what scale they use to determine the depreciated value. No one from the company will answer me. I've waited on hold for hours just to continue to receive no answer. I already paid for the inspection/diagnosis and haven't received a reimbursement as promised
July 31, 2025 · Verified
Ernest H
Select Home Warranty are crooks! Do not purchase any plan or service from SHW. They will not honor or pay for any repairs. You will submit a claim in their website, only to be told your appliance is under manufacturer's warranty, even when it's not and you provided SHW with proof. You will be delayed for several days to weeks with excuses until you're frustrated from their lies. SHW IS A SCAM, DO NOT DO ANY BUSINESS WITH THESE CROOKS.
July 30, 2025 · Verified
Ray S
Worst company ever. Blanketly deny any claims and you have to appeal through your state insurance commissioner to get them to pay.
July 30, 2025 · Verified
unhappy C
I would have given them a zero if that was an option. It is the worse company I have ever dealt with. I absolutely would recommend you run as fast as you can away from doing business with them. Even the tech company they sent out was shocked they denied a simple dishwasher claim, I cancelled them immediately- STAY AS FAR AWAY AS YOU CAN FROM THESE PEOPLE AS YOU CAN!
July 25, 2025 · Verified
Evan C
Don't approach this company. The way they handle their claims is ridiculous. I called about an odor/Sulphur smell coming from my toilet that occurred randomly. I had to take a day off work for the plumber to arrive, who couldn't smell anything (as it's random). He recommended possibly pulling the toilet out and replacing the wax seal, but at the time there was nothing he could do. He reported this to Select Home Warranty and left.
I was eventually able to mostly replicate it, contacted Select Home Warranty again and scheduled the tech to come out again. I had to take a second day off work, losing money. The tech came and informed Select Home of his findings (which were the same as the first time), and Select Home closed the claim citing that they do not cover appliances that aren't malfunctioning and are just "smelling".
Keep in mind, we don't really know what the cause is, but this was the tech's best guess on resolving the issue.
But fine, assuming they don't cover "smells", this is something the tech informed them the first time, as far as pulling the toilet to resolve the smell I was reporting. They could've told me they wouldn't be covering this claim after the first report. Instead, they let me waste more time just to tell me after a second day off.
This is probably the most lazy and unethical way I've seen a company function, with a total lack of regard for their customers.
I was eventually able to mostly replicate it, contacted Select Home Warranty again and scheduled the tech to come out again. I had to take a second day off work, losing money. The tech came and informed Select Home of his findings (which were the same as the first time), and Select Home closed the claim citing that they do not cover appliances that aren't malfunctioning and are just "smelling".
Keep in mind, we don't really know what the cause is, but this was the tech's best guess on resolving the issue.
But fine, assuming they don't cover "smells", this is something the tech informed them the first time, as far as pulling the toilet to resolve the smell I was reporting. They could've told me they wouldn't be covering this claim after the first report. Instead, they let me waste more time just to tell me after a second day off.
This is probably the most lazy and unethical way I've seen a company function, with a total lack of regard for their customers.
July 25, 2025 · Verified
Debbie M
On 7-1-25 I submitted a service call as my refrigerator was leaking & as of 7-18-25 a technician has not come out to service or call me. That is 18 days.
I called & ask to speak with a supervisor. I spoke with Jeff Serrano & he assured me I would hear something in 2 days. I am still waiting!
I called & ask to speak with a supervisor. I spoke with Jeff Serrano & he assured me I would hear something in 2 days. I am still waiting!
July 19, 2025 · Verified
J. K
You will regret buying a policy with this company. Select Home Warranty is a scam. They will string you along for weeks lie to you over and over and out right refuse to cover any claims. You may as well light your money on fire.
July 18, 2025 · Verified
Andre S
My water heater stopped heating, they sent a tech out from a local plumbing office.
The tech said there is an issue with the internals of the water heater with the gas/air burner.
Said it should be replaced.
Select sends me an email stating any gas related items are not covered.
I am absolutely dumbfounded by how this company operates.
I called to appeal the declination of repair/replacement.
The person quoted a number from the contract that stated no gas related issues are covered.
I explained it’s not a gas related issue feeding the unit, it’s an internal failure of the unit.
Their response was it’s still gas related.
So not only do they take your service fee but then refuse to cover a failed appliance.
I don’t know how they stay in business.
Do the right thing, don’t rip off your customers.
PLEASE STAY AWAY FROM THIS COMPANY
The tech said there is an issue with the internals of the water heater with the gas/air burner.
Said it should be replaced.
Select sends me an email stating any gas related items are not covered.
I am absolutely dumbfounded by how this company operates.
I called to appeal the declination of repair/replacement.
The person quoted a number from the contract that stated no gas related issues are covered.
I explained it’s not a gas related issue feeding the unit, it’s an internal failure of the unit.
Their response was it’s still gas related.
So not only do they take your service fee but then refuse to cover a failed appliance.
I don’t know how they stay in business.
Do the right thing, don’t rip off your customers.
PLEASE STAY AWAY FROM THIS COMPANY
July 13, 2025 · Verified
michaelcunhahotmail.com
I want to share my absolutely terrible experience with Select Home Warranty and urge potential buyers to beware. The warranty contract is filled with so many exclusions compared to other companies that it feels like nothing is covered.
Recently, my A/C outdoor unit stopped working during the hottest week of the year. A technician was dispatched and determined that both the run capacitor and hard start needed to be replaced, and that the unit was low on refrigerant coolant. However, when the technician began the work, I received a notification that my claim was denied due to the refrigerant clause in the contract.
The technician called Select to clarify that there were additional issues unrelated to the refrigerant level, but the claim was still denied. He mentioned that low refrigerant levels would not directly damage the run capacitor or hard start kit. He expressed confusion about the warranty I purchased, noting that it was very unusual.
Following his suggestion, I contacted Select Home Warranty to resolve the issue, but the representative was unhelpful. When I requested to speak to a manager, I was told that it would need to be scheduled and that someone would call me back. I waited, but no one called. I called again and spoke to another representative, who continued to rely on the contract clause and did not connect me with a manager.
As a result of this situation, I was forced to incur an out-of-pocket expense of $500 for the technician's visit. I consider Select Home Warranty to be a misleading service provider. After reviewing numerous customer testimonials, I regret not conducting more thorough research prior to purchasing a one-year plan. My previous warranty with HSA Home Warranty did not contain a refrigerant coolant leak clause or the numerous other exclusion clauses present in the Select Home Warranty contract, which represent a significant drawback of their policy.
I strongly advise anyone considering Select Home Warranty to think twice and explore other options. Save yourself the frustration and financial burden.
Recently, my A/C outdoor unit stopped working during the hottest week of the year. A technician was dispatched and determined that both the run capacitor and hard start needed to be replaced, and that the unit was low on refrigerant coolant. However, when the technician began the work, I received a notification that my claim was denied due to the refrigerant clause in the contract.
The technician called Select to clarify that there were additional issues unrelated to the refrigerant level, but the claim was still denied. He mentioned that low refrigerant levels would not directly damage the run capacitor or hard start kit. He expressed confusion about the warranty I purchased, noting that it was very unusual.
Following his suggestion, I contacted Select Home Warranty to resolve the issue, but the representative was unhelpful. When I requested to speak to a manager, I was told that it would need to be scheduled and that someone would call me back. I waited, but no one called. I called again and spoke to another representative, who continued to rely on the contract clause and did not connect me with a manager.
As a result of this situation, I was forced to incur an out-of-pocket expense of $500 for the technician's visit. I consider Select Home Warranty to be a misleading service provider. After reviewing numerous customer testimonials, I regret not conducting more thorough research prior to purchasing a one-year plan. My previous warranty with HSA Home Warranty did not contain a refrigerant coolant leak clause or the numerous other exclusion clauses present in the Select Home Warranty contract, which represent a significant drawback of their policy.
I strongly advise anyone considering Select Home Warranty to think twice and explore other options. Save yourself the frustration and financial burden.
July 11, 2025 · Verified
Deni C
Complicated claim process ! The overall process and pay is bad and not in the same class with SPACE BANK.
Advance pay and solution center .
Advance pay and solution center .
July 11, 2025 · Verified
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