Semper Fi Heating and Cooling LLC

Experienced heating issues. The technician, Luis, assessed the situation, and performed a diagnostic. I purchased a service plan and Luis offered to perform a maintenance on my boiler while there. He was thorough, knowledgeable and explained things well. I am satisfied with the service provided. Thank you!

Tim is always happy and pleasant. He does the work, he’s neat, and he explains what has to be done. He puts his head down and gets the job done. Also he likes my dogs. When the work is done Duncan is waiting for a quick game of tug of war.

I do not recommend. Use anyone else but this company. Poor customer service. Waiting over 3 weeks for an 3/8 inch adapter that can be found at any hardware store, which stops us from using a reverse osmosis system that they installed 4 years prior. Every time they come out to service the system they bring the wrong filters resulting in extra days off that need to be taken; last minute canceled appointments saying they ordered wrong parts.
Please save yourself the headaches and go with a reputable company or local with knowledgeable licensed master plumbers.

Another great experience with Astar! They promptly came same day to fix an issue from the initial installation of my heat pumps. It was still under warranty, so it didn't cost me anything! Rick was super helpful and walked me through what he did, and even gave me tips on how to save money with heating settings. He was super polite and made this a really easy and great experience! I've been using Astar for all my heating, cooling and plumbing needs, and they've been excellent every time!

ASTAR is 5 STAR!
Starting with Paul the Sales Rep, I got a price immediately that was super competitive. The deal closer was financing with GreenSky 0% for 18 months. Then Nick scheduled the work ASAP. The Work Crew worked cleanly, and seamlessly and gave me a professional job. Thank You Tom, Stephen, and Rob!
Great Job from start to finish!

Paul was my first contact with Astar. He is professional, Knowledgeable, took pictures of my old AC and Furnace, and using a program was able to map out my home for most efficient unit. He did not push or rush me to buy. Gave me time to decide and explore other options. After making my decision Paul stayed with me until the installation was complete to my satisfaction. Everything was installed 5 days later. Installation went very well with excellent follow by Scott to ensure everything was to my specifications. I would recommend Paul and Astar for excellent and dependable service.

The gentleman that came to my house was very courteous and professional. The office staff are wonderful to talk to. He came to my house, looked at the two valves that go to my washing machine, and even with a $199.00 discount travel fee, I was quoted a price of close to $500. If the travel fee wasn't waived, the bill would have been close to $700- to replace 2 water valves that go to my washing machine.

Astar, I'm sure you do great work, your crew seems top notch, but most of us couldn't touch your prices.

These valves are $15 each, on the high end at several hardware stores. Smh. Please be more clear with your pricing in the future. Also, there's no itemized list of parts and labor, just that the two valves were around $125.00

Nope. Can't do it. Please be aware. 😔

Great response from Cathy at the office regarding a well pump issue of mine and immediately got me a diagnostic team headed by Thomas , a knowledgeable and professional service tech, prices were justifiable and inline with today’s markets…. Scheduled and returned within 48 hours to complete the work ( great assistant included!) work was done to my complete satisfaction, and left the premises spotless. Great dealing with this professional company. Thanks again, Paul

One of the best companies to work with. Their workers are friendly, costs were better than most of the other competititors and their customer service is Top Tier! I had them replace an old furnace and water heater, the transition was seemless. They worked quickly and cleanly! Great job guys!

From start to finish this has been a wonderful experience. After failed attempts at finding a reliable company I found Astar. Paul first came out and we ran through every detail and he explained all the options I had for AC. His patience was unmatched considering I kept going back and forth with my dad on the phone during the whole walk through.

On the day of install Kent and Steven came out. They worked all day long (during a heat wave) to make sure I had working AC at the end of the job. They kindly walked me through all the work that was done, and showed me how everything works. Clean up was great and my basement was left the way it was before install.

Even leading up to install Kathy over at the office was such a gem answering my millions of questions.