Semper Fi Heating and Cooling LLC

ASTAR is 5 STAR!
Starting with Paul the Sales Rep, I got a price immediately that was super competitive. The deal closer was financing with GreenSky 0% for 18 months. Then Nick scheduled the work ASAP. The Work Crew worked cleanly, and seamlessly and gave me a professional job. Thank You Tom, Stephen, and Rob!
Great Job from start to finish!

Paul was my first contact with Astar. He is professional, Knowledgeable, took pictures of my old AC and Furnace, and using a program was able to map out my home for most efficient unit. He did not push or rush me to buy. Gave me time to decide and explore other options. After making my decision Paul stayed with me until the installation was complete to my satisfaction. Everything was installed 5 days later. Installation went very well with excellent follow by Scott to ensure everything was to my specifications. I would recommend Paul and Astar for excellent and dependable service.

The gentleman that came to my house was very courteous and professional. The office staff are wonderful to talk to. He came to my house, looked at the two valves that go to my washing machine, and even with a $199.00 discount travel fee, I was quoted a price of close to $500. If the travel fee wasn't waived, the bill would have been close to $700- to replace 2 water valves that go to my washing machine.

Astar, I'm sure you do great work, your crew seems top notch, but most of us couldn't touch your prices.

These valves are $15 each, on the high end at several hardware stores. Smh. Please be more clear with your pricing in the future. Also, there's no itemized list of parts and labor, just that the two valves were around $125.00

Nope. Can't do it. Please be aware. 😔

Great response from Cathy at the office regarding a well pump issue of mine and immediately got me a diagnostic team headed by Thomas , a knowledgeable and professional service tech, prices were justifiable and inline with today’s markets…. Scheduled and returned within 48 hours to complete the work ( great assistant included!) work was done to my complete satisfaction, and left the premises spotless. Great dealing with this professional company. Thanks again, Paul

One of the best companies to work with. Their workers are friendly, costs were better than most of the other competititors and their customer service is Top Tier! I had them replace an old furnace and water heater, the transition was seemless. They worked quickly and cleanly! Great job guys!

From start to finish this has been a wonderful experience. After failed attempts at finding a reliable company I found Astar. Paul first came out and we ran through every detail and he explained all the options I had for AC. His patience was unmatched considering I kept going back and forth with my dad on the phone during the whole walk through.

On the day of install Kent and Steven came out. They worked all day long (during a heat wave) to make sure I had working AC at the end of the job. They kindly walked me through all the work that was done, and showed me how everything works. Clean up was great and my basement was left the way it was before install.

Even leading up to install Kathy over at the office was such a gem answering my millions of questions.

The sales rep Jason was amazing very knowledgeable and didn’t try to push me on going with his company. He was very honest. Every one I had contact with from office staff to the installers were amazing. Bryan, Scott, Ron and Jim were amazing super respectful and professional. They answered all of my many questions very patiently. Very neat work and they cleaned up after finishing the installation. I would recommend Astar Heating 100%!! 1st picture is old boiler. 2nd is new boiler.

We had a pipe burst in our house and Astar got a tech out to us in really good time and Tom did a great job! He was polite, respectful, and courteous. We really appreciate the emergency response and the service. Thank you thank you thank you!

Bruce K. did an amazing job with the cleaning/inspection of our home heating system. Not only did he complete the job efficiently, he gave us very helpful advice about planning for the future replacement of our aging system, and helped us solve a mystery involving our heating controls that had been a problem for an entire year. Thanks to his expert troubleshooting, we no longer have an issue with multiple heating zones firing up at the same time in response to a single thermostat. It was great to have such a knowledgeable expert help us with these issues, and I would highly recommend both Astar and Bruce. The company's frequent communication to confirm appointment times and inform you when a technician is on the way is very helpful.

John was incredible. Extremely helpful and polite. Super knowledgeable. By far the best customer service I have ever received from any professional individual/company. Thank you very much and going forward if I can I will always request John for any issues that cone up