Chris N
Have had some issues. Trying to work it out with them. Time will tell how it goes.
April 29, 2026 · Verified
Chris N
After nearly four years, I have to say that I've often been frustrated with this company. Not only were the financial benefits of the solar system that they proposed unrealistic, they failed to disclose hidden costs like removal and remounting for roof replacement. They will void your warranty if you need roof work done and they will demand far above market rate for them to do the work if you want to keep your warranty. The installation process was also bumpy, with no one managing the process on location. Even after it was installed, they messed up the inspection and we had to wait over a month before we could even turn it on because of their error, costing us significant loss of energy generation.
April 17, 2026 · Verified
Matt N
I had Solar SME install my solar panels and overall it was a very positive experience. The project did take longer than I originally expected and there were a few delays along the way, but the team stayed responsive throughout the process. Communication was consistent, and my questions were always answered promptly. Kevin especially did a great job stepping in, taking ownership of the project, and making sure it crossed the finish line. In the end, the system was installed properly and I’m happy with the outcome.
February 27, 2026 · Verified
Jeremy M
We had a great experience with Solar SME from start to finish. Their pricing was very competitive compared to the other quotes we received, and they were upfront and transparent about everything — no pressure or surprises.
The installation crew did top-notch work. They showed up on time, worked efficiently, and paid attention to the details so everything looked clean and professional when finished. They also took the time to answer our questions and made sure we understood how the system works.
Overall, excellent value and quality craftsmanship. I’d definitely recommend Solar SME to anyone considering going solar.
February 16, 2026 · Verified
J. R
Overall I’m happy with the end product and it performs as expected. I’m new to solar install process and there is a lot to it. I wish there had been a bit more communication on guidance and how the process will go start to finish, what to expect, who to expect, and when. I would get phone calls and emails from people at Solar SME wanting to discuss a portion of the project I was not aware of, which was confusing. Never once was the same person at my house during the install and inspection phase. Also, my project manager changed, with no introduction, towards the end of the project.
In short:
Sales - Mike - Misleading Information: I was misled about the company’s location, initial loan terms, and the necessity of a battery.
Project Manager - Saif - Communication and Coordination: Sometimes I experienced inconsistent information, panel delivery came at midnight and left near the curb, and did not inform me of necessary documents, or who would have them, needed for the final inspection.
New Project Management - Hamza - Communication Improvement: Hamza has been more communicative, follow up-oriented, and helpful. I do wish he was a little more proactive on getting me the state grant which I received 9 months after install and after numerous emails and phone calls to secure the disbursement. This could have been avoided if the first project manager, Saif, gave me a little more information on the state grant process.
January 27, 2026 · Verified
Abdul A
I had a great experience working with Solar SME from start to finish. The entire process was smooth, professional, and well-organized. I especially want to recognize Hamza Hassan for his outstanding support throughout the project. He was always responsive, patient, and very clear in explaining every step, which made the whole process stress-free. Hamza made sure all my questions were answered and kept me updated from design to installation and activation.
The installation went exactly as planned, and everything was completed on time and with great attention to detail. I’m very happy with my solar system and would highly recommend Solar SME to anyone looking for a reliable and professional solar company.
January 27, 2026 · Verified
kamakhi P
Solar SME did an excellent job throughout the entire project. The sales manager Jason was very thorough and supportive, patiently addressing all my questions and guiding me clearly through the process. The project manager Hamza was outstanding, managing all follow-ups with the involved parties—from permits to installation—and providing regular updates at every stage. They were always responsive and attentive to questions and concerns. Overall, it was a great experience, and I would highly recommend Solar SME to anyone considering solar installation.
January 26, 2026 · Verified
Cliff C
Ryan F. and the whole Solar SME team did a great job drawing plans, getting permits, getting the supplies on site and installing them. The county and Georgia Power inspectors were satisfied.
January 9, 2026 · Verified
Nikhil G
I worked with SolarSME on my solar panel project for my home and from start to finish everything was well documented and organized. I worked with a project manager named Kevin and he was always willing to answer my questions and even take late phone calls. They do subcontract but keep track of the whole process and offer a great price. Would recommend them to anyone, our panels came out great!
December 31, 2025 · Verified
Roop S
had a fantastic experience working with SolarSME from start to finish. My Project Manager, Kevin, was incredibly knowledgeable and had a complete grasp of the entire process. He took the lead on the heavy lifting—guiding me through the HOA approvals and filing all the necessary paperwork, which made the administrative side of things feel effortless for me.
Kevin was consistently on top of the schedule, keeping me updated on deliveries and providing a clear roadmap of the next steps. I never felt in the dark because his communication was so proactive and responsive.
Expert Guidance: Kevin explained the technical details and timeline clearly, ensuring I felt comfortable at every stage.
Competitive Pricing: The overall cost of the solar installation was very affordable compared to other quotes I received.
Professional Team: Between Amir (the Sales POC), who was engaging and informative, and Kevin's project management, the team felt like a well-oiled machine.
Just a heads-up for future customers: solar is a complex process that takes time, but SolarSME handles the logistics perfectly. Once the design was finalized, Kevin did a truly impressive job driving the project to completion. Highly recommended for anyone looking for great rates and even better service!
December 24, 2025 · Verified
