South Texas Solar Systems

I agree with, and have experienced much the same problems as, all the one-star reviews below. Cleanings don't happen; even if they agree to schedule them, they never show up. Now, my system has been down three days and counting from all I can tell, Enphase is making me do the troubleshooting, and STSS won't get someone out here until next Tuesday. We are looking into hiring an attorney now.
Update 2/24: The rating stands. The service call to replace the gateway was completely shambolic and disorganized, with the tech showing up a time I had specifically told the service coordinator I would not be available. Furthermore, the panels are still not clean and I have no idea when that will happen.

They installed my panels back in june of 2024 along with a generac generator. Which i am posting this feb 2025. Still solar not working and generator not working. I would not recommend this company. I have already got a lawyer involved with this issue. I am in oklahoma. Paying for a bunch of roof ornaments and pretty panel on my back wall and a generator to look at. The bad thing is my electricity bill is still the same and they want me to pay for all this crap too. By the time my lawey is done. They will pay for everything.

We do not recommend this company at all. We were mislead to acquire all the panels needed for 100% house energy consumption in 2021 and have not heard of them since then. No answer to calls nor emails requesting maintenance and they punctually charge the payment but the light bill stills high. Terrible costumer service. I would actually give “0” * I’m not even sure the boxes are still working right! Looking for legal assistance already.

I would give minus Stars if I could. Nothing but trouble. Filed with the TDLR to get a resolution, and I am now waiting (again) for someone to show up and fix my $45,000 solar and battery system that has never been operational since installation "completed" in May of 2024.

We have Texas solar install solar panels on our house in 2021. Since then they have never done any maintenance nor cleaning. Now, we needed them to come check out why the panels are not working but it’s impossible to get a hold them. They were also supposed to provide information to HOA but they ghosted us. No emails, no response to phone calls. We are talking to our legal advisor to sue them. Please read the reviews and don’t be fooled by a company that has no business ethics.

We loved our panels when we got them 5 years ago. We have not been able to get a hold of anyone in the office for the routine cleaning and maintenance. We tried called several different times and leaving messages for several different people. I tried emailing through their website. They have not responded. I drove down to their office, the light was on, no one answered. A sign on their door said only by appointment. This is unfortunate because I could have given them high reviews a few years back.

We loved our panels when we got them 5 years ago. We have not been able to get a hold of anyone in the office for the routine cleaning and maintenance. We tried called several different times and leaving messages for several different people. I tried emailing through their website. They have not responded. This is unfortunate because I could have given them high reviews a few years back.

I cannot give this company even one star. I marked the one only to show some kind of rating. We paid South Texas Solar Systems $21,000 in February of 2024 and still do not have our installation.
The owner said he would get back to us and never has. There have been numerous attempts to reach a person without any success. Phone messages are ignored.

Don’t trust what they tell you. Promised 2 cleanings the first two years and one cleaning thereafter. Had service for 5 years and had 2 cleanings. Call for a cleaning and they tell me they will get back as soon as they get it scheduled. That was a year ago. Also waiting for the tree trimmer that was promised 5 years ago. Don’t know how they stay in business. Just left another call back. How long will it take for this one? Maybe another year.

Actually 0 stars. Please listen to the reviews. We have tried to schedule a cleaning for our solar panels since last year's it hasn't happened. Also, when we signed the salesman told us that we would have more than enough panels to cover the electric bill. But we have only 30% coverage. When we let them know what was happening, that we were still getting a high bill, they turned it around an said you must be using more than last year. But you know all those lies will soon catch up to them. They have to live with the thier conscience that they lied to hard working people.