Swan Plumbing, Heating, & Air

**Review for Kevin Gonzalez Our Plumber**

We recently had the pleasure of working with our plumber, and we couldn't be more satisfied with the experience! From start to finish, he demonstrated exceptional professionalism. He took the time to explain the entire process, which made us feel well-informed and comfortable.

Not only did he keep everything neat and tidy, but he also addressed all of our concerns with patience and clarity. The pricing was very reasonable, especially considering the quality of service we received. He was punctual, arriving right on time, and his friendly demeanor, always accompanied by a smile, made the experience even better.

Overall, we highly recommend this plumber for anyone in need of plumbing services. His expertise and customer service truly set him apart!

I want to say something positive about an employee there named Charles. He did some plumbing at my sister’s trailer in Wylie Texas. My sister is elderly and very sick. He was so nice and kind to her and explained everything to her. He fixed the problem and explained things where she could understand them And I just want to say thank you so much for your professionalism and for your humanity. Charles is a good employee. I hope y’all keep him on for a long time. Thank you so much.

Always a wonderful company. Personable to everyone. Knowledge abounding! I'm so glad that I have this company on my speed dial when I have any need. I'm a single dad and my time is precious and needed everywhere. Lol. But they are great! Really great! Top notch service always

I want to say something positive about any employee there named Charles. He did some plumbing at my sister’s trailer in Wylie Texas. My sister is elderly and very sick. He was so nice and kind of her and explained everything to her. He fixed the problem and explained things where she could understand them And I just want to say thank you so much for your professionalism and for your humanity. Charles is a good employee. I hope y’all keep him on for a long time. Thank you so much.

Pretty sure I have a slab leak, but Swan was able to send Kevin & Randy the same day I called to come investigate. They arrived when they said they would & were very thorough using multiple techniques to both verify & narrow down the size & location. We discussed options & they are currently working up estimates based on the different options we discussed. I anticipate work to begin in a day or so.

These guys worked as a team to discover the source of a pesky leak and replace the corroded pipe! They figured it out without having to tear up the house! They performed quality work right down to the last detail. The work was worth every penny! Note - I added a photo of the wall after brickwork was completed!

Great emergency service! Charles Castillo from Swan arrived within 3 hours of our evening gas leak call and worked tirelessly from 8 PM to midnight. He even fixed a leak on cooktop knowing that was a appliance guy's job and not his. Professional, thorough, polite, hardworking, and went above and beyond. 5/5 for his service. Cost felt little pricey but highly recommend for quality work!

These guys worked as a team to discover the source of a pesky leak and replace the corroded pipe! They figured it out without having to tear up the house! They performed quality work right down to the last detail. The work was worth every penny!

Steven arrived a few hours early and explained in detail the process of the repair. He showed me pics of the damage and made sure I was comfortable with all that was about to take place. Steven got the job done in record time and explained everything before and after. I will definitely recommend this company to my friends and neighbors.

Received prompt response by courteous staff and able to schedule repair same day with choice of time slots. Received call and email to notify me of their expected arrival. Technician was thorough in explaining solution and cause of problem. Repair completed quickly. Team of two were exceptional. Highly recommend.