The Home Depot

Sunday afternoon, I went to home depot for a hair catcher for my bathtub and a scrap piece of wood to patch a hole in my storage shed. First an employee helped me find a great hair catcher that he had at home for the same long hair problem. Second, I went to the lumber area and was helped by Mike who found a scrap piece of wood that he then cut down to the exact size that I needed. Little did I know that he was the supervisor and his customer service was a great example for his employees. I am from the bay area and you never get help much less the great customer service that I received on Sunday. Thank you for making my search easier and for getting the right stuff.

Tried calling ahead twice to see if a tool was available without a 40 minute drive, but the phone AI system just gave me the around. Both times I called it was asking for the sku #.

I just needed a 1 inch hole punch.

do not buy the flooring and installation through them. the least helpful people at this store and no one has any sense of urgency. i’ve called several times for my order status and two different people have told me that it’s arrived, but they’re not sure about when to schedule delivery, then I call the next day and they say it’s not there and they have no idea where it is and when it’s going to be there. They often say that they’ll call me and they never do; that that’s happened at least four times. Paid 15k for this job and it’s been nothing but a headache for me. Bummer

An exceptional employee named Cami managed to make a harrowing experience with our suddenly dead, 4-year-old LG frig. into a stress-free, painless, and even super pleasant one!
I'm so grateful for her patience, diligence, competence, and friendliness. She is a credit to Home Depot!

I really like Home Depot. It seems like they have anything you could possibly need for your DIY project. But I avoid shopping there whenever possible and I can't give them five stars due to the company's founders support of Trump and his homophobic and racist remarks. Don't believe me? Google it.

Damn! You could throw a bowling ball down every aisle of Home Depot and never hit an employee.

I think I lost about 2 pounds running around the store looking for someone to help me open up a cabinet to get a tool out.

Good for my physical health,, but not good for my mental health. Hire more people on the weekends,, please!

Usually don’t have problems with this location but after paying for expensive shipping, receiving badly stained/damaged boards, and then being told I couldn’t be helped unless I came into the store (inconvenient) UNLESS I had a pro account, which shows they totally could’ve helped me over the phone - I’ll be taking my business elsewhere. Disappointing!

Clean store. The gentleman in the paint department was super helpful! The cashier was not super friendly and seemed to be having a bad day, but I was able to get in and put with what I needed quickly.

On the day before Thanksgiving 2024, I was visiting my elderly mother in AG, starting preparations for the feast and noticed that food in the freezer was defrosting. Broken frig. My mother insisted the replacement had to fit perfectly in the space and be white. She was not up to the trip to the store and anxious that I would get it wrong. I was anxious too! I went to Costco first. Nothing there was going to work and there was no one there to help. I went to Home Depot SLO. The selection there looked more promising but I was confused and overwhelmed. Employee Cami offered the help. She was wonderful. She helped me find the one frig (which was not on the floor) that I could order that would meet my mother’s requirements. She helped me get the best possible price. And then she told me where I could buy an inexpensive but high quality milk frother. I meant to write a review at the time but was distracted by the holidays. Cami, if you read this, my mom loves her fridge and l love the frother!

Called before going to check inventory on a bunch of blinds sizes I needed. John in the decor department picked up right away and was very helpful on the phone and really tried to make sure that he had everything in stock that I needed before I came to the store. When I arrived, he was late to go on his break however he tried unsuccessfully to get someone to cover for him and he ended up putting his break off until he made sure I was all taken care of. Great service! Thank you John!