The Plumbing & Air Service Co.
About
The Plumbing & Air Service Co.
We apply our 100% guarantee to all our work and our friendly and knowledgeable team is continuously working on the latest training, process improvements, and upgrading our technology to state of the art tools that allows you a cost-efficient process that gets you back to your routine with the least disruption possible.
Of course, every technician carries the appropriate licenses for his or her job, and they are actively involved in continuing education so that the entire team knows the latest and most efficient ways to save their customers money, water and electricity.
Of course, every technician carries the appropriate licenses for his or her job, and they are actively involved in continuing education so that the entire team knows the latest and most efficient ways to save their customers money, water and electricity.
- Licensed
- Insured
- Accepts Emergency Requests
- Offers Financing Options
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45 reviews
Melinda M
Emil was wonderful! He found the issue with my daughter's plumbing and came out after midnight just before Thanksgiving. My daughter was impressed by how professional and kind he was and we really appreciate his assistance with this issue! Thank you so much!
November 27, 2025 · Verified
Kimberly G
Greg and Dillon came out this morning on time I wasn't able to be there most of the day but when I did arrive I was very pleased they were working hard getting the job done and I must say when they left it was very clean. They both very respectful and nice answered all my questions. They helped me set up my thermostat even explained what they found while removing the old unit...fast friendly. Thanks guys Im very satisfied with your work. I will definitely recommend you all to anyone 😊
Sorry no before photos
Sorry no before photos
October 30, 2025 · Verified
Jimmy W
Tyler and Chase did a fantastic job on the installation of our filtration system. They were professional and the quality of their work is top notch. Thank you for helping us get this project done so quickly!
October 28, 2025 · Verified
Jerry H
UPDATE 15 Oct 25 - Today Maxton came out and installed a Bidet seat and a sink drain, and roll time to label all the parts of our well system, so we all know which way the water flows and where the shutoff valves are. He is a very competent plumber and very professional and respectful. Thank you, Maxton, for a job well done!
UPDATE 1 Oct 25 - Today, Emil, a plumber, came out to repair a leak on one of our sinks and he was very kind, professional and COMPETENT. Thank you, Emil! ⭐⭐⭐⭐⭐
Update 18 Sep 25: Today, Clayton and Tyler came to install my parents' Toto Bidet and ADA toilet. Both are highly competent, and always take the time to carefully make sure the job is done right. One thing is for sure... We shouldn't have any problems with any of our plumbing for at least 20 years... 😎
High quality plumbing and technicians! Joel and Emil are top notch and professional, and the work was done efficiently and timely, with great communication! They replaced our 21+ year old water tank with a new Bradford White that comes with a 10 year warranty! They also replaced the well pump tank (and bladder that had a hole in it, that was apparently caused by the previous plumber over-pressurizing it and over-charging for work he didn't actually do, according to the invoice).
I CANNOT RECOMMEND "RHINO PLUMBING", but I DEFINITELY RECOMMEND these guys who also communicated with me continuously as part of their service, which is the opposite of what Rhino did.
Joel also gave us a 2-year service plan for our HVAC twice yearly inspections and cleaning for FREE AND a military discount!
You can hire lesser qualified plumbers, who you may or may not regret hiring (Rhino Plumbing), or you can hire this company and KNOW the work is done and done right. A+
*************
Joel and Chris came out to help us try to find a shower that my elderly parents can use to better accommodate their limitations.
Chris is also an outstanding asset and representative of your company. He formulated a plan for my elderly parents and we were astounded to know y'all are able to come out and install the new shower TOMORROW! Thank you for the way y'all do business...
Brandon and Carson were also part of our well water system refurbishment, and have been very patient with the Brita Whole House, 3-filter water filtration system supplier, as Brita had manufactured two systems that have defects. Although the Brita system is rated extremely high, we still had issued with workmanship, but the plumbers ARE going above and beyond to make things right for their customers.
21 Aug 25 - Today our water pressure went to zero. Called the office and amazingly, Maxton King showed up within the hour! He took his time, troubleshot the whole system, and diagnosed the problem with a toilet that had a faulty flapper.
That leaky flapper was apparently causing the well pump system to sense the leak and it went into emergency mode and caused the water pressure to drop.
Since our toilets are all over 21 years old, Maxton was able to give us a deal on brand new ones (top quality models) for a buy one get one 50% off cost!
Yes, Maxton is of course yet another highly qualified and professional plumber who treated us right, along with Chris, who promptly coordinated with the supplier for expedited replacement the NEXT DAY!
*** We can't be happier with this company! Every aspect of the work is well done all across the board with these guys.
May the Lord bless them all, and their families...
Respectfully, in Christ,
Jerry&Keli Hatcher
UPDATE 1 Oct 25 - Today, Emil, a plumber, came out to repair a leak on one of our sinks and he was very kind, professional and COMPETENT. Thank you, Emil! ⭐⭐⭐⭐⭐
Update 18 Sep 25: Today, Clayton and Tyler came to install my parents' Toto Bidet and ADA toilet. Both are highly competent, and always take the time to carefully make sure the job is done right. One thing is for sure... We shouldn't have any problems with any of our plumbing for at least 20 years... 😎
High quality plumbing and technicians! Joel and Emil are top notch and professional, and the work was done efficiently and timely, with great communication! They replaced our 21+ year old water tank with a new Bradford White that comes with a 10 year warranty! They also replaced the well pump tank (and bladder that had a hole in it, that was apparently caused by the previous plumber over-pressurizing it and over-charging for work he didn't actually do, according to the invoice).
I CANNOT RECOMMEND "RHINO PLUMBING", but I DEFINITELY RECOMMEND these guys who also communicated with me continuously as part of their service, which is the opposite of what Rhino did.
Joel also gave us a 2-year service plan for our HVAC twice yearly inspections and cleaning for FREE AND a military discount!
You can hire lesser qualified plumbers, who you may or may not regret hiring (Rhino Plumbing), or you can hire this company and KNOW the work is done and done right. A+
*************
Joel and Chris came out to help us try to find a shower that my elderly parents can use to better accommodate their limitations.
Chris is also an outstanding asset and representative of your company. He formulated a plan for my elderly parents and we were astounded to know y'all are able to come out and install the new shower TOMORROW! Thank you for the way y'all do business...
Brandon and Carson were also part of our well water system refurbishment, and have been very patient with the Brita Whole House, 3-filter water filtration system supplier, as Brita had manufactured two systems that have defects. Although the Brita system is rated extremely high, we still had issued with workmanship, but the plumbers ARE going above and beyond to make things right for their customers.
21 Aug 25 - Today our water pressure went to zero. Called the office and amazingly, Maxton King showed up within the hour! He took his time, troubleshot the whole system, and diagnosed the problem with a toilet that had a faulty flapper.
That leaky flapper was apparently causing the well pump system to sense the leak and it went into emergency mode and caused the water pressure to drop.
Since our toilets are all over 21 years old, Maxton was able to give us a deal on brand new ones (top quality models) for a buy one get one 50% off cost!
Yes, Maxton is of course yet another highly qualified and professional plumber who treated us right, along with Chris, who promptly coordinated with the supplier for expedited replacement the NEXT DAY!
*** We can't be happier with this company! Every aspect of the work is well done all across the board with these guys.
May the Lord bless them all, and their families...
Respectfully, in Christ,
Jerry&Keli Hatcher
October 16, 2025 · Verified
Dracula T
⭐️⭐️⭐️⭐️⭐️
I had a great experience with this HVAC repair service. From start to finish, everything was handled professionally and with care. The technicians showed up on time, quickly diagnosed the problem, and explained everything to me in a way I could understand. They had all the tools and parts needed, so the repair was done on the spot without any delays.
What I appreciated most was their honesty—no hidden costs or unnecessary upsells, just straightforward service at a fair price. My system is running better than ever, and the house cooled down almost immediately after the repair.
If you need reliable, knowledgeable, and friendly HVAC service, I highly recommend this company!
I had a great experience with this HVAC repair service. From start to finish, everything was handled professionally and with care. The technicians showed up on time, quickly diagnosed the problem, and explained everything to me in a way I could understand. They had all the tools and parts needed, so the repair was done on the spot without any delays.
What I appreciated most was their honesty—no hidden costs or unnecessary upsells, just straightforward service at a fair price. My system is running better than ever, and the house cooled down almost immediately after the repair.
If you need reliable, knowledgeable, and friendly HVAC service, I highly recommend this company!
October 1, 2025 · Verified
Yolanda S
We had all of our upstairs air ducts replaced by The Plumbing & Air Service Company but still noticed condensation from one of the vents. After speaking with several technicians, Ricky was the one who finally resolved the issue. He was personable, confident, and clearly skilled at what he does—I would absolutely recommend him to friends and family.
I also want to recognize Gary, the office manager. His responsiveness and commitment to improving customer service really stood out. He made sure everything was handled appropriately from start to finish. I would highly recommend both Ricky and Gary to friends and family.
For context, Gentry Air completed the original work when the home was built in 2019 and attempted to fix the issue in July. Unfortunately, I would not recommend them
I also want to recognize Gary, the office manager. His responsiveness and commitment to improving customer service really stood out. He made sure everything was handled appropriately from start to finish. I would highly recommend both Ricky and Gary to friends and family.
For context, Gentry Air completed the original work when the home was built in 2019 and attempted to fix the issue in July. Unfortunately, I would not recommend them
August 25, 2025 · Verified
Jerry H
High quality plumbing and technicians! Joel and Emil are top notch and professional, and the work was done efficiently and timely, with great communication! They replaced our 21+ year old water tank with a new Bradford White that comes with a 10 year warranty! They also replaced the well pump tank (and bladder that had a hole in it, that was apparently caused by the previous plumber over-pressurizing it and over-charging for work he didn't actually do, according to the invoice).
I CANNOT RECOMMEND "RHINO PLUMBING", but I DEFINITELY RECOMMEND these guys who also communicated with me continuously as part of their service, which is the opposite of what Rhino did.
Joel also gave us a 2-year service plan for our HVAC twice yearly inspections and cleaning for FREE AND a military discount!
You can hire lesser qualified plumbers, who you may or may not regret hiring (Rhino Plumbing), or you can hire this company and KNOW the work is done and done right. A+
*************
Joel and Chris came out to help us try to find a shower that my elderly parents can use to better accommodate their limitations.
Chris is also an outstanding asset and representative of your company. He formulated a plan for my elderly parents and we were astounded to know y'all are able to come out and install the new shower TOMORROW! Thank you for the way y'all do business...
Brandon and Carson were also part of our well water system refurbishment, and have been very patient with the Brita Whole House, 3-filter water filtration system supplier, as Brita had manufactured two systems that have defects. Although the Brita system is rated extremely high, we still had issued with workmanship, but the plumbers ARE going above and beyond to make things right for their customers.
21 Aug 25 - Today our water pressure went to zero. Called the office and amazingly, Maxton King showed up within the hour! He took his time, troubleshot the whole system, and diagnosed the problem with a toilet that had a faulty flapper.
That leaky flapper was apparently causing the well pump system to sense the leak and it went into emergency mode and caused the water pressure to drop.
Since our toilets are all over 21 years old, Maxton was able to give us a deal on brand new ones (top quality models) for a buy one get one 50% off cost!
Yes, Maxton is of course yet another highly qualified and professional plumber who treated us right, along with Chris, who promptly coordinated with the supplier for expedited replacement the NEXT DAY!
*** We can't be happier with this company! Every aspect of the work is well done all across the board with these guys.
May the Lord bless them all, and their families...
Respectfully, in Christ,
Jerry&Keli Hatcher
I CANNOT RECOMMEND "RHINO PLUMBING", but I DEFINITELY RECOMMEND these guys who also communicated with me continuously as part of their service, which is the opposite of what Rhino did.
Joel also gave us a 2-year service plan for our HVAC twice yearly inspections and cleaning for FREE AND a military discount!
You can hire lesser qualified plumbers, who you may or may not regret hiring (Rhino Plumbing), or you can hire this company and KNOW the work is done and done right. A+
*************
Joel and Chris came out to help us try to find a shower that my elderly parents can use to better accommodate their limitations.
Chris is also an outstanding asset and representative of your company. He formulated a plan for my elderly parents and we were astounded to know y'all are able to come out and install the new shower TOMORROW! Thank you for the way y'all do business...
Brandon and Carson were also part of our well water system refurbishment, and have been very patient with the Brita Whole House, 3-filter water filtration system supplier, as Brita had manufactured two systems that have defects. Although the Brita system is rated extremely high, we still had issued with workmanship, but the plumbers ARE going above and beyond to make things right for their customers.
21 Aug 25 - Today our water pressure went to zero. Called the office and amazingly, Maxton King showed up within the hour! He took his time, troubleshot the whole system, and diagnosed the problem with a toilet that had a faulty flapper.
That leaky flapper was apparently causing the well pump system to sense the leak and it went into emergency mode and caused the water pressure to drop.
Since our toilets are all over 21 years old, Maxton was able to give us a deal on brand new ones (top quality models) for a buy one get one 50% off cost!
Yes, Maxton is of course yet another highly qualified and professional plumber who treated us right, along with Chris, who promptly coordinated with the supplier for expedited replacement the NEXT DAY!
*** We can't be happier with this company! Every aspect of the work is well done all across the board with these guys.
May the Lord bless them all, and their families...
Respectfully, in Christ,
Jerry&Keli Hatcher
August 21, 2025 · Verified
Jan W
I had a Mitsubishi Split Air Conditioner installed today by Dylan Barley & his assistant Greg who did a wonderful job on the install. They were very professional in the installation, respectful & courteous. Everything was picked up & back in its proper spot. It was an excellent experience & I would recommend The Plumbing & Air Service to anyone that is in need of this service.
July 11, 2025 · Verified
Jason E
Let me start by saying I don’t normally leave reviews but this deserves a review. On one of the hottest days this year, our AC decided to stop working at around 6pm-8pm. This couldn’t have happened at a worse time because my mother is going through chemotherapy. I called multiple companies with no luck of getting someone out. I was even promised by one company I would get a call back to come out, but no one ever called.
I finally called The Plumbing & Air Service Co. and explained the situation. They told me they could have someone out in the next 3 hours. I was very hopeful they would call/show up. About 30 minutes before the end of the call window I received a call. The technician was on his way. It was pushing 11:30pm when they arrived. Marcus, the technician, greeted me and started asking questions about what issues/symptoms I was experiencing. He promptly diagnosed the unit and within a few minutes confirmed the root cause and proceeded to fix it and test to ensure it was functioning properly. Our AC was back up and running in under an hour.
Marcus was very courteous, professional, knowledgeable and had a great personality. Five-star service for sure and I appreciate the effort to get the AC unit back up and running with my mothers’ medical situation.
I finally called The Plumbing & Air Service Co. and explained the situation. They told me they could have someone out in the next 3 hours. I was very hopeful they would call/show up. About 30 minutes before the end of the call window I received a call. The technician was on his way. It was pushing 11:30pm when they arrived. Marcus, the technician, greeted me and started asking questions about what issues/symptoms I was experiencing. He promptly diagnosed the unit and within a few minutes confirmed the root cause and proceeded to fix it and test to ensure it was functioning properly. Our AC was back up and running in under an hour.
Marcus was very courteous, professional, knowledgeable and had a great personality. Five-star service for sure and I appreciate the effort to get the AC unit back up and running with my mothers’ medical situation.
June 26, 2025 · Verified
Madeline S
They showed up on time and called ahead with ETA. Performed great service on HAVC, spoke professionally. Team identified our needs and repaired immediately. Great job!! We got the service package too
June 25, 2025 · Verified