The Plumbing & Air Service Co.

Needed to get an estimate for a new main line and Ryan was the the technician that came out. He was very thorough, and explained everything very clearly and it was very easy to understand. The professional attitude and understanding was fantastic and he made me feel very comfortable with the job ahead.

Brennen did an outstanding job. He communicated well and was very professional with his service call. He had a service first mindset and was available after hours to help me. Thank you for your assistance and finding solutions for replacing my water heater.

James was great! He came out to inspect our electrical outlets and all that goes with it. As always, the team members of this company are honest and straight forward. James was polite and didn't make me feel pressured to buy any upgrades. He explained what could and needs to be improved to be up to code. I appreciate the time he took to explain things.

Customer service was great. Came out same day my AC broke down! They were on time and communicated when they were on the way with a 30 minutes heads up. They inspected my entire unit and gave great detail on what was wrong with it. They had the part I needed in their van, and fixed it pretty fast. I was a bit sticker shock on price but the lead technician gave me several service options and helped me with final price I could afford. All around super professional! They don't scam or lie to you and are very honest people who try to help you the best they can. I would 100% use them again.

From the initial call with customer service to the diagnostic with the service technician to the sales representative to the install crew, everything was stellar. Service was next day. All of the staff were professional, considerate, accomodating and very efficient. I absolutely recommend this company and its services. I cannot thank Keith (our technician), Rick (our sales rep) and Dylan & crew (install) for all of the amazing work! You guys really do customer service and quality work right!

The Plumbing & Air Service Co installed my Generac home standby generator, Lennox gas furnace and air conditioner, along with a Aerus central air scrubber. They did a great job on each project. The installers and technicians are knowledgeable and friendly. I highly recommend them!

My first time using The Plumbing and Air Service Company, and I can say they are the BEST service company I have used in the Greensboro area. We had a significant plumbing issue and they were quick to respond and diagnose the problem with extreme professionalism, skill and knowledge. They dispatched a full team to take care of the issues, and delivered amazing results. Everyone from Tim the internal team lead, to each of the 5 techs that were involved with the repair and diagnostic services, communicated completely and very quickly throughout the entire process, which is greatly appreciated when having critical work conducted in your home. This company is truly the best service provider I have interacted with in many years. I’m glad there is still a company that values excellent customer service and provides excellent work and communication. If more than a 5 star review were possible these guys would get it! Thank you to the entire team!

I have been very impressed with the professionalism and service I received. I put in a request to have my AC looked at when it stopped running. I had a callback within an hour and technicians at my house 45 minutes later. Kiara and Damien were very thorough and provided pictures of everything they found. We had to schedule for a whole new system and they were able to do it the next day. Going without air in the summer is miserable so I was pleasantly surprised they could get to it so quickly. The installers were Samuel and Jesus who were excellent. We also scheduled duct cleaning. Ricardo and Ryan came out to do that and were just as good as everyone else. Every interaction has been positive. I wouldn’t take a star away from this review, but if I had one thing to say that wasn’t positive was that we found two dings in the walls and one on the trim. They will be easy to fix and everything else was so positive that I don’t mind fixing them. If the owner reads this please note the 6 names above as being excellent representatives for your business!

I found this company on craigslist. When scheduling the appointment I asked for a basic price range. They do this everyday, every week, every month, every year and couldn't provide a worse case scenario?🤷‍♂️ Anyways, their plumber came (super nice and professional by the way), and the company had a price of $750 to replace the garbage disposal and sink sprayer THAT I PROVIDED! I sent the guy on his way. It took me 45 minutes to unscrew the old garbage disposal, swap power cords, and screw it back in place, and replace the sprayer that had a quick connect, and clean up after myself. Really?!?!? They wanted $750 for a 45 minute job. I understand they don't run a charity but that is ridiculous. I thought at the high end I might be charged $350 just for a half days work. It's a business and they have their own bills to pay but $750 for 45 minutes worth of work is absolute price gouging. That is just ludicrous and absurd. Anyways, the price at least got me angry enough to just do it myself and save $750. I guess people pay that? 🤷‍♂️ I would not recommend this company for basic plumbing needs that you can do yourself with basic hand tools.

Technician was very thorough in checking things out to determine what services were best for me. Pricing was very fair. Very friendly and professional service. After the quote I was able to get an appointment quickly to return to do the service. Stellar service. I would highly recommend