Thermo Direct, Inc.

Campbell was GREAT! He noticed my system was having issues during my regular maintenance appointment. He was not able to fix it that day so he came back a week or so later. He was determined to figure out the issue and didn’t stop til he did. My AC is working better than it ever has

Aaron was outstanding! After a scheduling misunderstanding, he came back at 6pm on the Friday night of a holiday weekend to fit us in. After a thorough checkup and some questions for us to make sure he was understanding correctly, he was able to identify the issues needed to get our AC cranking again. We hope he can be our repair tech full time moving forward!

We signed up for the $49.00 plumbing inspection. Joseph came out to inspect our plumbing and advise our water pressure was very high as well as the water heater. He said he wasn't allowed to adjust it, but wanted to sell us an new PVR. I asked if him to adjust the PVR he did not said the office had to grant permission. However, he left a cost for repairs. He was respectful and professional but I won't be using this company in the future.

Joe was very professional and knowledgeable. Not only did he diagnose the issue with my Delta shower handle/head, he showed me images of the part that would be replaced. Exceptional service by Joe at Thermo Direct! Kudos!

Quan and Stephen installed a hybrid water heater and re-piped some ancient plumbing at our house. The quality of the work was outstanding, and they both answered my questions cheerfully. The price was fair and they were adaptable to a complex install in a older home, not the kind of job all companies are eager to do. We will surely use their services in the future!

As a Real Estate Agent, having an HVAC Company that you can rely on to help with the due diligence inspections is so important. I've been working with Thermo Direct for a little over a year. The first time I worked with them, Tuck did such an amazing job! For me, working with a Company who is responsive, returns calls and finds solutions fast, is vital to being able to negotiate repairs on behalf of my clients. I attended an inspection with Aaron Ray this morning and wow, another great experience. Way to go Thermo Direct! It is a pleasure doing business with you. Thank you for employing individuals who truly care about the consumer and who work hard to find a solution every single time. If you are in need of an HVAC Company, look no further!!

Thanks Thermo Direct & your technician fixed the issue Quickly and answered to all my questions. I got some KT on how to trouble shoot the small issues from user front. Thanks again! Appreciate it. Your automated voice assistant is awesome, I have explained my issue to your virtual assistant only. Next day the issue got resolved. Very Good!

Stephen did an exceptional job! He helped me understand some problems that can be caused by water saving valves in some brands of faucets. I learned a lot! You could tell he is skilled and thoughtful. I appreciate how thorough he was during his diagnostic testing. I would definitely recommend him and would use this company in the future.

I would give Thermo Direct 10 stars if I could. They are communicative, nice, knowledgeable, and good at executing. We had to widen our crawl space opening to install a new furnace, and that was part of their services too. These guys cut through 4" of stone without blinking an eye, and for a price that we'd previously had quoted for 6 times the amount they did. Of the three companies we talked to, Thermo Direct was the only company that said they could install a higher efficiency system, which they did. They also offered us financing for a year without any interest if paid in full. And, cherry on top, every technician who entered our house wore a mask, which we'd requested because my husband's immunocompromised. It's the little things like that that show they care.

Jermaine Price was very knowledgeable and professional! Mr. Price left me feeling safe in my home and ensured me everything was safe and okay now! I am so grateful to Thermo Direct for sending the best!