Thornton & Grooms
Company Highlights
About
Thornton & Grooms
We are committed to providing superior customer service - because we believe satisfied customers are essential to our growth and success. Our professional, well-trained staff is dedicated to asking questions, listening to your answers, and providing options and solutions to meet your needs. We offer free quotes for furnace or A/C replacement.
- 88 years in business
- Licensed
- Insured
- Accepts Emergency Requests
- Offers Financing Options
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Homeowner Reviews
Thornton & Grooms
Reviews by Platform
- 4.8 / 5
- 4.9 / 5
Only show reviews that mention…
49 reviews
Jan S
Nick , removed and reinstalled a toilet for us due to our flooring getting replaced. He also disconnected and reconnected our water line to our icemaker. He corrected the venting from our hot water heater. Nick also made sure our connection was to code. Nick was very thorough and knowledgeable. He had a great demeanor and was very professional and helpful. Nick definitely earned a 5 star rating. Thanks Nick!
October 10, 2025 · Verified
Patricia A
Professional, excellent, and outstanding service by your technician Rodney Parisien. I always call Thornton & Grooms for the plumbing and furnace needs because they are honest, trusting, and reliable. Rodney is a very knowledgeable and efficient Master Plumber. He went above and beyond and took the time to explain the best options for resolving the plumbing situation. Thank you so much Rodney and Thornton for the amazing experience. Very satisfied and highly recommended!πππππππππππππππππ
September 10, 2025 · Verified
Colin N
Was able to schedule a drain unclog service and have it fixed within 24 hours for just $99. Brandon R. was the individual that came over to perform the service and he was incredibly professional, thorough and polite. Every step he performed was explained and the final price was given after his initial investigation before the work was even started (no hidden cost or fees!). A lot of care was taken to keep the surrounding areas clean (drop cloths, boot covers, and wheel covers on equipment brought in). Would highly recommend!
September 3, 2025 · Verified
huan T
First Class excellent service! Jason and his team exceeded all my expectations, not only with quality work but taking the time to explain the installation and how everything works and what I need to do to maintain the system. I especially appreciate the attention to detail from Jason. He installed the system as if it was going into his own home. Everything was perfect. Thank you Thornton and Grooms!
August 29, 2025 · Verified
Janet L
Matthew from Thornton & Grooms, did an outstanding job replacing the galvanized pipe in my home. He was friendly, informative and put my mind at ease. He provided a reasonable quote and completed the work promptly. Matthew was professional and trustworthy and because of that, I would recommend T&G as a company to call for home repairs and services.
August 7, 2025 · Verified
Hany
the whole experience was very pleasant from start to finish. The scheduling was very easy and the follow up was thorough.
Lucas who did the repair was very professional, well spoken, knowledgeable and very patient. He did an incredible job fixing the problem.
Highly highly recommended.
Lucas who did the repair was very professional, well spoken, knowledgeable and very patient. He did an incredible job fixing the problem.
Highly highly recommended.
July 18, 2025 · Verified
Cecelia
Both Tony & Joshua were beyond helpful & professional. That is why I contact a bigger company I wanted the job done correctly & in time for the weekend & if by chance there were any problems I could get a hold of them again. I do not anticipate there will be any problems with the job they did. If I could give them 10 stars I would. Thank you again for a job well done.
July 11, 2025 · Verified
Steven S
Phones at the office was answered promptly and professionally. Got an appointment time for next day service. Received updates on timing, with photo of person doing the service. Omar Johnson did an amazing job. Showed up at time said, performed drain cleaning and cleaned up entire area before leaving. Thoroughly impressed. I signed up for their Home Care Club, because of the service provided.
May 24, 2025 · Verified
Samual E
We have had an amazing experience working with this company. They have been prompt, punctual and professional. The process from our initial phone call until our install was overall amazing. I cannot say enough about how smooth it has all gone.
Would recommend and would use again.
Update we had our complete hvac redone by them and are fully satisfied!
Update #2 We had an issue with our gas lines and had to have them replaced. We turned agin to Thorton and Groom's and they can through with flying colors. Real professionals.
Update #3.. We had another issue in our home, this time electrical. It was fairly complicated but our technician figured oi the issue quickly. Hats to to everyone we have had to work with.
Would recommend and would use again.
Update we had our complete hvac redone by them and are fully satisfied!
Update #2 We had an issue with our gas lines and had to have them replaced. We turned agin to Thorton and Groom's and they can through with flying colors. Real professionals.
Update #3.. We had another issue in our home, this time electrical. It was fairly complicated but our technician figured oi the issue quickly. Hats to to everyone we have had to work with.
May 14, 2025 · Verified
andon F
Kind and friendly customer service, Niko provided excellent service and accommodations to find the best fitted plan for my home.
Amazing job completed professionally by both Jacob and Megan Ashley. Provided information to understand the plumbing/drain process as well as tips for home care. Always love friendly and hospitable service.
Also, I had a jetting done of the kitchen stack and main sewage line. Job and Billy did an amazing job and were very friendly.
Thank you to all the team that helped to fix my kitchen and home, And a big thank you to Bret for the word of mouth recommendation!
Definitely recommend!
Amazing job completed professionally by both Jacob and Megan Ashley. Provided information to understand the plumbing/drain process as well as tips for home care. Always love friendly and hospitable service.
Also, I had a jetting done of the kitchen stack and main sewage line. Job and Billy did an amazing job and were very friendly.
Thank you to all the team that helped to fix my kitchen and home, And a big thank you to Bret for the word of mouth recommendation!
Definitely recommend!
May 14, 2025 · Verified